[Resolved]  Tata Docomo — DOCOMO MADE ME BEGGAR

Address:

Bangalore, Karnataka

I like to make a complain regarding supporting of docomo sim with various handset.

Approximate one year ago i got a problem with docomo when i was using NOKIA 1650 model handset. Whenever i was inserting the sim in my mobile, after 1 min mobile was getting hanged. I called to customer care, they told me sir it is because of problem in my handset. I went to NOKIA care for the same but they didn’t find any problem in Handset. i used other sim in the same mobile then i didn’t get the problem. next time when i called docomo customer care told me to select the network manually. I did the same . After that also i got the same problem.

Next day i found my mobile had stopped working. Again i went to customer care they told me that because of short circuit in sim socket because of sim it got problem. Agian I called to docomo customer care they told me ” DOCOMO sim doesn’t support NOKIA 1650 so use other mobile . Again same thing happened in other set also. Because of sim problem my two mobile got damaged.

I asked customer care to tell will NOKIA 2690 will be supporting by DOCOMO sim? They told yes, so I bought the same. Now again I am getting the same problem with NOKIA 2690. Docomo customer care people again told me the same whatever i have written above. And now they are telling sir get a new sim . For that i have to pay some amount.

Now plz tell me what should i do. Already my two mobile got damaged because of this sim. Who will pay for all these. And again the same acts that I have to pay for the sim. Why will I pay because of their mistake? Plz do in my favour.

ABHISHEK ANAND
BANGALORE, Karnataka
Email: [protected]@gmail.com
Contact No.: [protected]
Alternate contact [protected]