Tata DoCoMo Complaints & Reviews

DEAR,
As i was transferred to indore on 18-06-10 i checked different plans and postpaid providers, i found docomo 799 diet plan suitable for me. so i opted for it . i completed formalities, tok no [protected] and waited for it to start as their commitment in 24 hours, but it was not. lastly after a 10 days i was told to deposit 1000/- security deposit to get started. unfortunately it started with network problems. after lot...

Dear Sir,

I am owner of Tata DoCoMo Maharashtra circle, mobile no [protected]. I got the Bill amount of Rs. 747 for month of Jan 2011 of which Rs. 395 was for non payment of bill of Dec 2010. This bill was paid by me on 24th Jan 2011 by cash (Rs. 400) at Tata DoCoMo center "Mobile Communication, DSS-155, Urban Estate, Opposite DPS School, Sec - 13, Karnal, Haryana -132001', Receipt no 1120 . It was specifically...

I had taken a new Tata Photon Prepaid Connection from Tata Indicom Outlet (GHATKOPAR WEST), opp. ghatkopar west Railway Station and submitted all the documents to the executives in the Tata Photon Office, on 13 - Feb -2011.

My Tata Phton Number is [protected]. And had purchased the Tata Photon Device worth Rs 1700/-. Apart from this they had taken Rs 1000/- for the Recharge.

I submitted all the documents to the...

My Number is [protected]. I gave application at Vodafone to port my number from DOCOMO. But it got rejected saying "Hello! Your Porting Request *** dated 08Feb11 has been rejected by your current Operator due to The Porting Code does not match the Donor allocated Porting Code for this number. Pls contact your current Operator for further details"!

So I thought something went wrong with the application, and I gave...

Dear sir,

I, Jhawahar R was a customer of Tata teleservices Ltd, I was using tata photon device in 2010 and i have canceled my subscription after visiting a customer care office in Saibaba colony(Coimbatore) and also through email complaint. I directly visited to local customer care office twice on 13/08/2010 and 30/08/2010. I was receiving bills even after the cancellation period of my Tata Photon subscription. I made another...

Hello

I have had recharged with 95rs plan(6gb) on number [protected] for internet usage on 19th feb 2011...and then recharged with 9rs online after talking to customer care...but due to which my 6 gb data got lost on that day.and now its 0mb data showing...this is all I had done after talking to cust care guys.
on 20th early morning at 2 am, I called cust care 121 and talked to Rohit...he agreed to my problem and...

I visited Tata Telecom billing centre at Swaroop Nagar Chauraha, Kanpur to recharge my Tata Docomo No. [protected] by Rs. 196 for 800 Minutes and I paid him Rs 200/-. He returned me Rs.4/=. When I checked balance It was recharged with value of Rs. 177/=. When I asked "Why did you not recharge for 800 Minutes." Despite of accepting his mistake he misbehaved with me.
My complaint regarding his misbehaviour and It is a matter...

1) I receive a sales call from Tata Docomo offering me a mobile number portability from my existing service (IDEA) to Docomo, with some offers for customers of Tata Photon+. I happily agree. Having been a Tata Indicom broadband and Tata Photon+ customer, I blindly trust Tata Docomo

2) My documents were collected, and I was told that it would take 4 days for MNP, and that during MNP, my mobile phone will be turned off for 2...

I Purchased TATA Photon+ some 4 months ago. They sold with lot of fanfare and commitment that It will be providing speed of 3.1 MB/ps. But in reality, it is providing a speed of 0.5MB/ps. On being contacted their Custoimer Care service, I got a reply that maximum speed which I can get is 0.6MB/Ps. This appears to be cheating and breach of trust from a company called TATA Photon. If they clearly spell out at the time of selling their product,...

Hi,
I took one TATA photon plus postpaid unlimited connection few months back, as the internet speed was very bad I decided to cancel the same. I called up Photon customer care on 19Jan to register a cancellation request, initially some guy took the phone disconnected the call telling me that he placing me on hold. On that same day I had to make 6 calls to the customer care to register the request. My call was transfered to...

tata docomo is looting ---

i buyed a new sim and activated GPRS pack on it . there was Rs 50 talktime on it initially . after the first time of my internet use it said Rs12 deducted from your account WTF ???? i called customer care they says OUR SYSTEM ON UPGRADATION (it takes eons to connect with CC in TATA).after few time when i called they said SIR U HAVE DIVE-IN SETTING WHICH IS CHARGEABLE . wtf ???? every other operator...

-----Original Message-----
From: Gururaj, R
Sent: Monday, 15 November, 2010 8:38 AM
To: 'customer.[protected]@tatatel.co.in'
Subject: RE: Tata indicom no.[protected] A/C no.[protected] ~~M1555854

This has ref to my below email, I have already paid my dues subsequently and informed you to cancel my data card so that I can use the same as prepaid whenever I require the internet.

But...

i am paying my bills on time. thn also thy are charging late payment charges every time.I called them on customer care number they are not ready to accept my complaint.They lost my one cheque also.Now demanding late payment charges and not giving any details of my cheque.Very poor services.only harassing to people by making calls .please take harsh action against them....

I am Pradipkumar Rane.I am TATA-Docomo customer.My mobile number is [protected].
I wanted to convert this mobile number in Airtel.

So I sent SMS to 1900 to get a porting code on[protected].
I got a porting code (TX156818) which was valid upto[protected].
I was not able to apply for MNP before the validity of porting code[protected] because I was busy.

I sent SMS to 1900 again on[protected]...

Hi

I am a Tata photon User.
For Jan'2011 I have paid the bill but they are not accepting that they have received the payment.
I have provided them with all the details along with the bank statement,still they are doing tantrums.
I am highly dissatisfied and disappointed

Please find the bank transaction details below:

Debit card details: HDFC bank
Card No: 4214 2405...

I switched to tata docomo network on 6th February 2011 through MNP. The retailer through which i applied for MNP charged me Rs 49/- and asked me to come to him as soon as my tata docomo sim gets activated. When I went to him after my sim got activated, he recharged me by a special Rs 12/- promo voucher. When I asked him about the voucher he told me that, you will get double talk time every time you recharge with Rs 301 but he did not tell...

Hi,

I got message from TD-DOCOMO .The message was
"Double Talktime offer exclusive for you! Recharge RC45 & get Rs. 38.8 Talktime immediately.
Extra TT Rs. 51.2 will be credited within 72hrs with unlimited validity Sender:
(no name)
TD-DOCOMO
Received:
09:06:14am
15/02/2011"
And then i got recharged my number by Rs45.0 with TransID-[protected].br...

TATA docomo 3g sucks. they have billed me at 1ps/kb rate for browsing regardless of my 500 mb 3g plan. I had used only 60MB.They said I don't have 3g coverage and I am using 2g to browse. And now when I switched to GPRS 6GB plan. My bill is 1860rs for 4 days. Saying I browsed 180 MB regardless of my 6GB free plan. They said I used 3G to browse.
Their technical dept confirmed that i don't have 3g range, I don’t know why...

I am user of TATA DOCOMO with mobile no [protected] in Gujarat, but from last 2 days when i am calling to custmer care they don't have enough information regarding custmer care office in junagadh even they don't know where junagadh is ? so they force fully transfer my call to other officer and put my call on hold about 1hr and then disconect. when I call second time they are not receiving my call. Please guide me about this matter....

To Sir/Madam.
This is to inform you that i bought a TATA PHOTON PLUS post paid DATA CARD yerterday ie on
14/02/2011, costing 1599.
Mr.Vishal from delhi told me that it would be activated in an hour. Mr Rajesh came to my
home and asked for my documents but he did not bring the application form for that.
Today i tried almost throughout the day to activate it , but in vain.I called Mr.Gautam
almost...