Claimed

Tata DoCoMo Complaints & Reviews

2.7
Last updated Jan 19, 2024
Complaints 9255
Resolved
4179
Unresolved
5076
Quick Links
Statistics
Share
Contacts

File a complaint to Tata DoCoMo

Having problems with Tata DoCoMo?

File a complaint and get it resolved by Tata DoCoMo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Tata DoCoMo
Customer Service Contacts

Tata DoCoMo Phone Numbers

Phone
+91 42 2646 2966
561
217

Tata DoCoMo Website

Tata DoCoMo Head Office Address

2 A, Old Ishwar Nagar, Main Mathura Road
New Delhi
New Delhi District
Delhi
India
110065

Tata DoCoMo reviews & complaints page 436

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
devsaki
Report
Copy

MNP - pathetic service

Address:Pune, Maharashtra

I used to have an IDEA SIM, and one day I got a call from Docomo sales person for MNP to Docomo with certain offers, and I accepted it. She told me it would take 4 days for MNP, but it did not happen for even 20 days, and they took an action only after I registered complaints. I got a message 2 days ago saying the MNP has been complete, and the SIM will be off for 2 hours. But it's not showing network even now, i.e., for 2 days I'm...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
R
Rahulmapatil
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Special recharge of Rs.151

Address:Pune, Maharashtra

I have charged my mobile (No: [protected]) with special recharge of Rs. 151 on 12 Feb 2011 in one shop at 5:00PM with Transaction ID [protected]. Special recharge of Rs.151 gives full talktime If Rs. 151 and 50 Minutes of Docomo to docomo free for 30 days. But when I check the balance by sending BAL to 121, I got only 130-135/- Balance in my account. Even I could not got 50 minutes docomo to docomo free. When I ring customer care, they...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
RAKESHSUTHAR
from Bengaluru, Karnataka
Report
Copy

PLEASE REFUND MY MONEY

Address:Mumbai City, Maharashtra

SIR TATA DOCOMO HAS DEDUCTED MY 43 RS. WITHOUR PRIOR NOTICE AND ACCEPTING MY APPROVAL VIA SMS OR VOICE CALL. THEY SAID THAT THIS MONEY COULD NOT BE REFUNDED . BECAUSE YOU HAVE MADE ACCEPTANCE.BUT TRULY NEITHER I SEND SMS NOR VOICE CALL DIRECTIONS. I RECEIVED MESSAGE THAT "HI YOU HAVE BEEN SUBSCRIBED FOR MY WORLD SERVICES, SERVICE WOULD BE ACTIVATED IN 24 HRS."
PLZ REFUNDED MY MONEY.


GANESH MISTRYbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
GIRISHMBHAGAT
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

automatic balance deduction

Address:Nagpur, Maharashtra

i am a user from last 13 months but during last months ur unusal and automatic
subscription services are disturbing me during my office time as well
as my phone balance. In details services i have been unnecessarily charged Rs. 40/- for java software installation which till now i didn't subscribe. but i got msg for subscription and charged Rs.40/- from my balance . i called to ur one of the
executive and by discussion...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
himanshudave
from Mumbai, Maharashtra
Report
Copy

Post Mobile Portability Problem with Tata DOCOMO

Address:Mumbai City, Maharashtra

Sub: Post Mobile Portability Problem with Tata DOCOMO

Sir,

My son has done prepaid mobile portability from Vodafone to Tata Docomo for his number [protected] at mumbai some 15 days back. His number is changed to DOCOMO but surprisingly the number cannot be recharged. The reason DOCOMO says is Technical Reason. My son has a recharge voucher which also is a cost.

My son has continuously been complaining...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Karnataka

just few days back i ported my number [protected] from airtel to docomo and i'm unable to receive delivery reports for any of my sent messages in tata docomo and i'm unable to receive messages quickly sent by my freinds and relatives.i stay in bsa road,bangalore-05.i hav already raised a complaint regarding this with the customer care and my reference number is NWK[protected].but the problem is not yet resolved....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arunsree
Report
Copy

INvalid deduction

Address:Thrissur, Kerala

This is to inform you about the periodic invalid deduction of Rs 3 from my tata docomo prepaid sim ([protected]) by the tata docomo network operators. During the past couple of weeks, 4 similar incidence occurred out of which they had refunded during the 2nd incidence. I noted that all 4 incidence (deduction) occurred when i change sim (BSNL to Tata docomo) in my phone. But when i called the customer care they told me that the amount was...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
ankurpshah
from Pune, Maharashtra
Report
Copy

Worst customer service ever seen.

Address:Pune, Maharashtra

Hi Sir,

I had applied for MNP (from vodafone to tata docomo) on 3rd of February, 2011. My number is got ported on 9th February, 2011. I had inserted new tata docomo sim which I had already recieved. It is (till date) not working. I had enquired about same many times to nodal office ([protected]) with many nodal officer (Kishor, Aniket etc.). Nobody had given satifactory answer. Then I had visited nearby tata indicom outlet(Viman...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Pune, Maharashtra

I am getting the bills for mobile number [protected].which I have not requested to Tata Docomo or not received the sim card from Tata Docomo. I am the customer of Tata Photon plus service since last 2 months. My complaint is Tata Docomo representative has used my documents and photos for new connection. Some one is using this number , and I am getting the bills from Tata Docomo since last 2 months.

Rajaram Wadkar ,
Pune...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vckanandvpp
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MNP CONVERSION FROM AIRTEL TO TATA DOCOMO

Address:Erode, Tamil Nadu

Sir,
This is Karthikanand.C from Erode. Tamilnadu. I have given a MNP request for conversion of Airtel Number([protected]) to Docomo on 27.01.2011.While asking both customer care(TATA DOCOMO and AIRTEL) both are giving that the late is due to the other operator.I didn't recharge my account till 27th of january due to the portablity will cause balance nill to zero.So please make confirmation about the date of my number conversion.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
P
pawansharma614
from Panchgani, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

retailer help

Address:Baran, Rajasthan

Me ek reatiler hoon aur 09/02/11 ko TATA DOCOMO ke ek custmer ke no. par mujhse ek rong recharge ho .jab mujhe pata chala bal revers ke liye maine custmer help line par call kiya,to unhone jawab diya ke agar is recharge ke baad custmer ne 1 second ke liye bhi koi call kar liya hoga to bal revers nahi hoga .Jabki kise aur kampni aisa koi rull nahi hai,custmer ko call karne se me thode he rok sakta hoon.par phir bhi maine...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kannancet86
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Customer Service + Non fulfillment of advertisement promise on website

Address:Kerala

My number is [protected](Kerala). I have ported this number from Airtel to tata docomo. In their website(please see screenshot attached) they have promised that for customers who have ported before 31st of Jan, they will provide 450 Rupees talktime with unlimited validity for recharge of 400 Rupees and this offer is valid for three months. I recharged with 400 Rupees yesterday morning at 9:28 am after confirming the same with customer care....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
1
191
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BUDDY CHAT - Playing with people's emotions

Address:Odisha

Hi,

Few weeks back I recieved an sms stating that i have charged 30/- for activating BUDDY CHAT service. Which I didnt activated. I ignored it as i was little curious about the service. so i called up few buddychat numbers and spoke to few girls hoping them to be genuine people who is also seeking for friendship as me. But when all of them spoke in a same manner, i had a doubt on them, Last night i tactically asked about the...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
ANMOL 58
from Guntur, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SALESMAN KE TIME PAR NA AANA

Address:Uttarakhand

RESPECTED SIR
MERA MAA MANSA COMMUNICATION KAI NAAM SE RETAILER COUNTER HAI VAHA PAR AAP KAI DISTRIBUTOR KA LADKA NAHI ATA ATAH MERA AAP SE NIVADEN HAI KI YA TOH AAP MERA COUNTER BAND KARIE YA FIR APNI COMPANY KA KOI LADKA BHAJE

FROM

...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sahil garg1444
from Sirhind, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim blocked

Address:Ghaziabad, Uttar Pradesh

i've lost my sim card
mobile no. [protected]
please block it........
Helpful
Be the first one to find this review helpful
Found this helpful?
42 Comments
Report
Copy
D
deepak badge
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MNP Service

Address:Pune, Maharashtra

Hi Sir/Madam,

I am Deepak Badge from Pune (Maharashtra) , I am using Idea service provide for my mobile calls ,I was planning to change my number so ,On 24th-Jan-2010 At that time itself i submitted all my proofs from your agent for changing my number from Idea to Docomo Postpaid service provider as per their words this activation will take 7 working days but sir my number is still in Idea ,No action has been taken for me while...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr.Zakirhusen
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim card activation

Address:Maharashtra

my tata indicom no.([protected])has been shifted (mnp)to tata docomo on 3/2/2011 but tata docomo sim did not activated my sim from mentioned date.please activate sim an earliest THANKING! FROM DR.ZAKIRHUSEN .B.MULLANI alternate no. [protected] can contact me....
Helpful
Be the first one to find this review helpful
Found this helpful?
23 Comments
Report
Copy
B
bjavia
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MNP not working

Address:Bangalore, Karnataka

Hi,

I had ported my Airtel postpay number to Tata DoCoMo with the request given on 25 Jan and porting(disconnection) from Airtel side done on the night of 6th Feb. But, I was shocked when I inserted the new Tata DoCoMo sim. My phone showed SIM Registration Failed error. I tried 3 different phones (iPhone, Nokia and Sony Ericsson). All three couldn't register the SIM. So, I called up Tata DoCoMo next day. They promised...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
sgsingh
from Bengaluru, Karnataka
Report
Copy

39 kbps downloading speed

Address:Mumbai City, Maharashtra

downloading Speeds and Network problem in Koparkhairne from Tata Photon speed getting upto 39 kbps only and my scheme is 3.1 mbps . My Tata Photon no.[protected] from Tushar kajaria please taken some action ...and refer to me...on my contact no.[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pratikmishra51
from Jaipur, Rajasthan
Report
Copy

tata docomo low network and bad services

Address:Lucknow, Uttar Pradesh

I am sick of the irresponsive behaviour of the Tata docomo Customer Care and bad services. Tata Docomo cuts unwanted balance from their customers. and when u call the customer then u will have to wait 5 to 20 minute to recieve ur call. and when u talk about ur balance deducation then they(c.c) reject ur call. Tata docomo like a robber so plz dont link with tata docmo i m expressing my experience so plz will have better i[censored] dont try it....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy