Tata DoCoMo Complaints & Reviews

I requested Tata Docomo Customer care for providing the incoming call details for 19th January 2011 for which they deducted Rs.25 from my prepaid account balance and provided me with outgoing calls details which I never requested for and later they say they do not have those details with them. Please find the Chat I had with customer support guy and help me in this regards.

CHAT with Tata Docomo Customer Care Associate:br...

Dear Sir,
I have received a SMS from BRITISH TELECOMMUNICATION MOBILE DRAW UK , that my mobile no [protected] has won the Mobile draw and won 500,000GBP. on 24/01/2011 and asked some personal details .again received mail on 24/01/2011.again asked some detail and provided him the bank details and pan no.to BRITISH TELECOMS ACCREDITED REPRESENTATIVE

CONTACT PERSON: Dr. Smith
EMAIL: [protected]@london.com
Pl...

from the last 3 month we are trying to get the resolution from the unskilled customer care of tata docomo regarding network and msg delivery status but from last 3 month they point out mistake in my handset. by informing again and again still they are uncap able to solve the problem & giving excuses that problem will be resolve as early as. till now i got about 10 reference no. regarding my comlaints which is submitted through their...

DEAR SIR ,


I AM RAJESH KUMAR MY MOBILE NO- [protected], I AM USER OF TATA DOCOMO, I HAVE BEEN USING PREPAID SIM OF TATA DOCOMO BEFORE APROX 1YEAR,

SIR I BEG TO SAY THAT MAHARASTRA NEWS SERVICE IS ACTIVATED WITHOUT ANY MAKE REQUEST,

WHEN EVER I CALLED Customer Care FOR RETURN MY BALACE AND DEACTIVATE MY ALL SERVICES THEY DIDN'T MAKE MY COMPLAIN FOR RETURN...

hi while i am using tata docomo sim during the call my ear feel hot due to signal . and i am using nokia3110c mobile phone so i would like to know the frequency range of tatadocomo and how it will be safe for the user health. what are the precautions actually the company is taking regarding frequency range. and tatadocomo sim is hanging while i am using the sim in basic mobile models may i know the reason for that......

Sir,
This is a user of tata docomo prepaid service in karnataka. There is unwanted deduction of balance from my account through the automatic(default) activation of some Value Added Service( Message Pack,etc).
I m facing this problem since last 5 months. I have to call customer care people every month regarding the issue, but no body response properly. I have to many times still, the matter remains unsolved.
Please take...

Dear sir/madam


I am Rakesh . I am using airtel prepaid no [protected]. I requested for port in on 27/11/2010. your exe. Mr sumit said that it’ll take maximum of 7 days. Bt taday after 40 days my no. is not ported in.I contacted your contomer care so many times but the exe say “please visit your local dealer”. I visited your local dealer & also to your local distributor 4-5...

We have taken Tata Photon with 3.2Mbps .
During its first month only its speed was always 0Mbps (less than 10 kbps) . I could not open irctc or youtube .

My brother take Tikona . Tikona told their speed is 128 kbps for 8 users . Also their speed is 128/8 = 16 kbps approx. I can easily open irctc & youtube .

Also now Tata Photon is not giving back 2500 Rs for the device . This device is of no use to...

Date: 18 Jan 2011
I am Sandeep KS from Bangalore, and am using a Tata Docomo Post Paid number, bearing [protected]. I migrated to post paid from prepaid on 12th January 2011. I was also told that the active Blackberry service on my prepaid for which i had paid Rs.399 will be transferred to the post paid account. From then on Blackberry service stopped working. However I thought it wont work until the activation process of Post Paid...

I am getting unnecessary many SMS-s from 54321 which seems to be an advertisement. Also TD-58888. They are charging Rs.10/- every week. I want to stop it immediately. I have already called the customer care and activated DO NOT DISTURB service but there is no use.

Daily I receive nearly 15 - 20 messages from 54321and TD-58888 loosing money like anything. Please stop them ASAP.

My number is : [protected].
br...

Dear sir, i am using tata cdma post paid mobile and my no. is [protected], i ahd also purchase an another no. and no.is [protected]. This no. was transfered to other person and same was confirmed by me from customer care of tata. he paid some bills after that he disconnect the no. and one bill was due . Now tata is asking those recoveries from me even this no. is not belongs to me. One day i got a call from one person and he asked to come to...

I HAVE PURCHASED A PREPAID DOCOMO SIM CARD BEFOR 2 OR 3 MONTH BECAUSE OF HANDSET PROB. I STOP USE OF MY THAT SIM AFTER 10 TO 20 DAY OF PURCHASE DATE
BUT BEFORE FEW DAYS I AGAIN USED MY THAT CARD I ALSO ACTIVE MY GPRS SERVICE OF 48 PACKAGE AND VERY NEXT DAY I ALSO RECHARGE RS 50 FOR BALANCE

AFTER 1 WEEK MY CARD WAS DISCONNECTED I ALSO VISIT DOCOMO OFFICE BUT THEY DON'T REPLAY ME WHAT I SHULD DO I ASO CALL CUSTOMER...

Dear Sir,,

I buy TATA photon device on dated october 2010 to use internet but due to network problem in my location i am cafing problem to use internet using this device from beginning day purchase. I request to their customer care either to solve network problem or to refund all investments made on device buying but TATA have denied to do anything.

I have complete mail communication data made between me and...

Hi,

I am Sandeep KS from Bangalore, and am using a Tata Docomo Post Paid number, bearing [protected]. I migrated to post paid from prepaid on 12th January 2011. I was also told that the active Blackberry service on my prepaid for which i had paid Rs.399 will be transferred to the post paid account. From then on Blackberry service stopped working. However I thought it wont work until the activation process of Post Paid account...

Dear TATA,

My number is [protected]. i am facing

1) Network coverage issue since last year in the center of city (H-50, Shastri nagar, Meerut, UPW).
2) 3G network fluctuates frequently at my office place, which is also situated at the center of the city. I can use the internet continuously for 30 mints.
3) I am not able to access internet in roaming. I have gone to punjab (ludhiana) where i...

Phoenix Corporation
#55/1, 1st Floor, 1st Main Road, Chamrajpat, Bangalore -18
Tin No : [protected]
PH :[protected], Telefax :[protected]
Mobile : [protected], [protected], [protected]

Channel Manager :
[protected]


The above mentioned TATA DOCOMO distributor has swapped our demo
number [protected] with out our notice and sold the same to other retailer whichcontained...

Dear Sir,
This is with reference to the Rs.10/- weekly service called DO CHAT on sms. I had activated this service around a month back in the expectation that this service shall be de-activated after a week and no further auto deduction from my prepaid would happen after 7 days (as per the understanding I have of the Daily/Weekly packs activation number). The service did not get activated after the said number of days and...

I live in Alpine Eco near Kartik Nagar bus stop (near Marathalli). In apartment complex itself, there are 750 homes. Next to our apartment complex, there are more than 20 apartment complexs. Inspite of all this, I found that tata docomo signal is getting poorer day by day.
I have around 1500/- In balance and don't know what to do even if MNP comes as it can't be transfered.

Many of my friends have shifted...

Dear Sir/ Madam,

I am a subscriber Tata Docomo Post-paid no. [protected] & [protected] from last 5+ months.

My concern is that I am not satisfied with the services of Tata Docomo Post-paid. So, initially i gave the request for migration of both of my no. in Pre-paid, but they declined that request. And now, when i gave the request for porting-out my both numbers to Airtel's Network, backend of the Docomo...

R/SIR ,
I AM TATA DOCOMO COSTUMER. I AM TALK COSTUMER CARE OFFICER SUBJECT- FULL BALANCE. REAPLY ME - RS. 200.00 = RS. 200 TALK TIME & RS. 150.00 = RS. 150 TALK TIME
I AM RECHARGE RS. 150.00 BUT ME SEND RS. 136.97 . TRANS. I.D. NO.[protected] .
I AM COMPLANT TO COSTUMAR CARE TATA DOCOMO. BUT REPLY ME NO FULL BALANCE ON RS. 150.00.
PLZ GIVE ME BALL. AMOUNT .
THANK YOU SIR....