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Tata DoCoMo Complaints & Reviews

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Updated: Aug 21, 2025
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S
sathish11
from Mahbubnagar, Telangana
Jan 4, 2011
Resolved
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Resolved

Address: Hyderabad, Andhra Pradesh

good morning sir, my name is n. sathish kumar presently not working my tata docomo sim my sim card no: [protected]. please kindly service provide . thanking you sir
+2 photos
Aug 13, 2020
Complaint marked as Resolved 

rupesh — Docomo Sim Not Working

Hi, I am Rupesh [[protected]] From Pune. My Docomo Sim is not working since 29 Oct 2010.
When i insert the sim the phone does not start at all. it just shows a blank screen. Plz contact me ASAP on my alternate number [protected] or
[protected]@gmail.com
My name is dev shastri. Iam from hyd. SIM Card. I lost my Docomo SIM Card. It is possible to take the replacement SIM Card in hyd my no [protected]
one of my tata docomo sim has been not working since 2 weeks.so let me knw the problems...
MY SIM IS NOT WORKING IT HAS NETWORK ERROR MY NUMBER IS [protected]
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    D
    don@123
    from Port Blair, Andaman and Nicobar Islands
    Jan 3, 2011
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    Address: Bangalore, Karnataka

    i have purchased a tata phton plus from hi tech communication marathalli bangalore no.[protected] with plan of Rs.950/- 5 GB data monthly. but i am unable to use at least 1 GB data because from the date of purchasing it is not working. and i have complained about it the company replied that the address verification is not completed. but three times their representative has come at my address.but still there is no response from company.please look in matter & help me.
    i have purchased a tata phton plus from A.V.Enterprises Deena nath complex oop. geet govind banquet hall jawalapur, Haridwar, No.[protected] with plan of Rs.675/- unlimited monthly. but i am unable to use at least 1 GB data because from the date of purchasing it is not working. and i have complained about it the company replied that the address verification is not completed. but three times their representative has come at my address.but still there is no response from company.please look in matter & help me.
    my number is [protected], [protected]
    thanks & regards
    Alok Yadav & Mohit Yadav
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      M
      Mohan C
      from Bengaluru, Karnataka
      Jan 1, 2011
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      Address: Bangalore, Karnataka

      Dear Authority,

      I am the subscriber of Tata Docomo for last 02 Years. On 30th Dec-2010 I did e-recharge of Rs 25 on my cell [protected] from a retailer at Patandur Agrahara ( Rajlakshmi Enterprises) Whitefield Bangalore-066. Due to server problem retailer told me that currency will be credited later & given Rs 25. But neither I got the message nor I got the balance. I checked with the Customer care executive also & I was told to check with the retailer only where i recharged. But Retailer told me that the amount has been credited & even he got the message that recharge successful message and he forwarded me the message which transaction Id is [protected].

      I did not get the proper response from the retailer he clearly told me that if they get the recharge successful message & currency not credit to customer account it's not their fault & they can't help for this........
      This is a cheating with the customer from either retailer or dealer . This is to bring to your kind attention how the customers are treated by the dealer... Customers are not getting the justice..
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        M
        maniand
        from Jalna, Maharashtra
        Jan 1, 2011
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        Address: Ambala, Haryana

        I GOT CALL FROM NO.[protected] OF TATA DOCOMO CENTRE STATING A FREE CALLER TUNES SERVICES WILL BE GIVEN TO YOU FOR 3 MONTHS
        I ASKED REPEATDLY THAT IT IS TOTALLY FREE OR ANY HIIDEN CHARGE BUT SHE STATED IT IS FREE ABIDE THIS I WAS CHARGED FOR THIS FALLING THE CASE OF 420 OF MISGUIDING ME FOR SELLING THEIR PRODUCT SO ACTION MUST BE TAKEN AGAINST THEM SO THAT IN FUTURE THIS TYPE OF CONDUCT IS NOT DONE

        THANX

        ANKIT
        [protected]
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          B
          binnu1959
          from Bhopal, Madhya Pradesh
          Dec 30, 2010
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          Address: Raipur, Chhattisgarh

          M'am/Sir,
          Please forward the following complaint:
          I used my ICICI Debit Card to pay INDIAIDEAS.COM LTD for a top up of Rs 200 for my daughter's mobile no. [protected]. The transaction no. quoted by ICICI Bank is BIL/[protected]/ok/TATADOCOMO_MICI.
          Th eamount of Rs 200 has been debited from my account but the recharge value has not been credited to the mobile number.

          You may get in touch with me on my no. [protected].

          Thanking you

          Bipin Agrawal.
          Sir/Madam

          For the mobile No. [protected], I have recharged for top up Rs.150 dated 29th Dec, 2010 through ICICI net banking. Ref No: [protected]. Due to some error occurred after the transaction, it is not credited in the mobile, but the amount Rs. 150 has been debited from my account.

          Kindly rectify this error and credit the amount for talk time in the mobile.
          I have recharged my mobile online.. Rs.125. thru Tata Docomo online Recharge...the amount has been deducted from my bank account...but still the recharge amount has not reached
          MY MOBILE NUMBER IS [protected] ...RECHARGE RS125... DATE 15 MARCH 2011
          SBI Account ref no. IG44440432
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            K
            kingguru81
            from Hyderabad, Telangana
            Dec 30, 2010
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            Address: Bangalore, Karnataka

            hi ,

            Tata Photo Service is very very very bad service.

            They are selling card within 2 hours but for any issue we have to wait for 30 days.

            Totally i am tired to get solution for my problem.

            They are having very worst network team

            My suggestion dont go with Tata Photon.

            -Guru
            Aug 13, 2020
            Complaint marked as Resolved 
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              P
              pramod.mourya
              from Mumbai, Maharashtra
              Dec 30, 2010
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              Address: Mumbai City, Maharashtra

              I user of TATA DOCOMO. I would like to inform you that I m getting sms from 54321 without any reply or sms & deducting the charges per sms. I called in customer care before 2-3 days & he told me that send one sms on same number then you will not get any further SMS from us but next day again massage has come and again yesterday i.e. on 29 DEC 10, I recd. 5 to 6 massage & deducted the money I called again in customer care & spoke to Mr. Praveen & I told him to stop sending SMS, he told me send SMS on same Number with typed UNSUB mumrenews and he given complain no.[protected], but today on 30-Dec-10 again I recd. some massage & I checked my balance there was 10 Rs. deducted, I don’t know without any reply & SMS, I am getting massage from your side & deducting the money.


              Please look into the matter on an URGENT BASIS & send my money back.

              Regards,

              Pramod
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                D
                dreamsrashmi
                from Mangalore, Karnataka
                Dec 29, 2010
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                Address: Maharashtra

                hi , i got a tata photon with authorized dealer displayed on tata site for pune ....mr sandeep([protected])...he is big fraud ..he sent 1 agent named muzafar who did charged hell lot than authorized prices aswell enquied for all unnecessary stuff ....after that he took original doc (electricity bill and said will return after taking photocopy ..................didnt submitted any docs ....and my photon not working since last 6-7 days ....
                tata customer services and centers are pathetic .....after resubmitting doc and waiting for 72 hours services are not started ....
                TATA is big fraud .......
                SANDEEP is well known in pune for cheats of photon sell
                tata sucks
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                  S
                  shahidmohisin
                  from Alampur, Telangana
                  Dec 29, 2010
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                  Address: Kurnool, Andhra Pradesh

                  sir,i am SHAHID from AP.I made an online recharge of Rs.501 four times through my debit card on 15th nov 2010. The amount is taken from my bank account. My Account got recharge only two times in four recharge.and totally Rs.2004 it deducted from my bank account.but only Rs.1002(i.e two times of Rs.501 recharge)recharge i got recharge.
                  Please help me my email id is [protected]@gmail.com Thanku sir
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  hello sir this is Vasanth Kumar from Mohan Enterprises. I have been doing my Real estate business in R.T nagar Bangalore-32 and also Recharge for all the company like Airtel, Aircel, Vodafone, Tata Docomo, Ieda. Mts all the recharges was going well specially tata docomo customers are more now a days in this development of your company some cheap executors are spoiling your company name one of the executors who is coming to our office named by Rakesh his mobile no is [protected] he is so cheap, our sim has been activation for the past 2 years suddenly some scrach in the sim so it was not activate so we give our sim to Rakesh to renew our sim ( duplicate sim ) he has done the duplicate sim and he has sold that sim to some other person, in our sim it was Rs 1300/- if we do call to him he is not responding us and he is saying to compalin in the docomo branch office we dont know the perfect place were is the brance office in R.T nagar Bangalore -32 so kindly tell us how to find the solution for it. The customers has the very good opinion about you so kindly remove the unwanted weeds which is spoiling your growth. my e mail id is mohanent.[protected]@gmail.com please give some solution to it and take action

                  Regards,
                  Vasanth Kumar
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                    S
                    suhail000
                    from Chandigarh, Chandigarh
                    Dec 28, 2010
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                    Dear Consumers

                    never use tata photon

                    we all have great faith in tata industry tahts why we purchase their every new product without much caring about the quality.

                    this is what happen when i purchase tata photon , they say that its speed is as good as broadband , but their speed is poor then even dial up .

                    i am paying 1100 rent for the tata photon plus but their speed is very low , even dial up speed is better then them , i complain to them serveral times , every time they say their speed is low to conjuction , it will become better next day , but nothing happens their speed remain low , we consumers pay them hefty amount thinking they will provide broad band speed but reality is diferent , so i advice consumers not to use tata photon search of alternative , like relaince data card or other service provider.

                    tata no [protected]
                    mob no [protected]
                    regards
                    suhail
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      S
                      sanjeevmailme
                      from Bengaluru, Karnataka
                      Dec 28, 2010
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                      Address: Chennai, Tamil Nadu

                      I activated GPRS pack on 12/28/2010 and at the same day i got a message relating to some game download and i was charged a hefty fee of Rs 99.My balance was around 115 rs and it was reduced to 16 Rs immediately.Why was i charged for a download which i did not do.Moreover the customer care officials are simply repeating the same thing saying that i downloaded some game.If this way docomo starts to cheat its customers then its high time we people start raising complaints in the consumer court.
                      I have raised a complaint with DOCOMO and the Complaint No is "228723"
                      I really agree about this. I have the same issue for my mobile number too. They have charged me about Rs 494 for 2 months for which I haven't downloaded the game pack at all. I ask for technical resolution and Docomo guys say the billing department has charged you for the downloads.

                      I have have visited their centers in Hyderabad and I ultimately have no solution for this. I have been fighting with Docmo people since I took connection.

                      I never knew that TATA would provide such a bad service in our country.
                      This is what TATA DOCOMO is assisted to me

                      our chat session has been assigned to Tata DOCOMO representative.
                      {praveen kumar} Hi
                      I have taken the Docomo connection for 2 months. In my first bill I have been charged for Rs 396 for Java game pack and Rs 99 in my second bill towards game pack. I have no clue about these packs. I have not received proper resolution towards. At first instance I haven't downloaded these games.

                      I have only solutions for you people is provide me a waiver fee for Rs 494 for incorrect billing and settle the issue at the earliest. I am if your company gives discount for unpaid amount. I keep receiving SMS saying we will Rs 50/- off for today for unpaid amount. I never had a proper resolution from my first bill.

                      If this is issue is not settled in next 2 days I will apply for number portability to switch to different operator(Ref:TA346674). It’s been a worst nightmare dealing with customer care.

                      Regards
                      Praveen
                      {Harish} Good evening Mr praveen kumar. You are on line with Harish.
                      {praveen kumar} Hi Harish... Gud evening...
                      {Harish} I am reading your comments sir.
                      {praveen kumar} Mobile number is [protected]
                      {Harish} Ok
                      {praveen kumar} can you get me a resolution and have the issue settled at the earliest.
                      {Harish} Mr praveen kumar, currently I am unable to provide this information as our systems are being upgraded for providing better service to you.I request you to chat with us after some time.
                      {Harish} Is there any thing else I may assist you with?
                      {Harish} Thank you for your patronage.
                      Dear Sir,

                      I have taken a TATA Docomo connection. My number is [protected]. Initially i got a call by stating my rental plan and add on which i had opted. They had confirmed through phone that i have 2GB data plan available and based on that i have used the number. Now my number got disconnected by telling that i am exceeding the credit limit of Rs.800 and i have the usage of Rs.1150/-. When i contacted the nearest customer care, the Manager told that some sites wont support the free data and i need to pay Rs.1000 to activate that number where in unbilled usage was just Rs.74

                      When i asked reason for disconnection, she told that my old bill amount is pending with TATA. I cant understand which amount they are speaking of. When i asked regarding that Manager doesnt know anything.This was not communicated to me earlier or not mentioned in any forms which has been given to me. Now i am no more interested in using Docomo. Requesting you to take an action for this misbehavior.

                      Regards,
                      Shajman
                      [protected]
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                        F
                        faizur.rahman1
                        from Delhi, Delhi
                        Dec 27, 2010
                        Resolved
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                        Resolved

                        Address: Ambala, Haryana

                        Hi,
                        I have tata docomo 3g net connect dongle no [protected] i have perches this connection in month of November company committed to speed 3.6 mbbs but i never use mbbs the connection was very slow around 50 to 60 kbbs kindly help me
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        No body still reply request you to kindly do the need full. I hope you will be reply soon...

                        Thanks Regards
                        Faizur Rahman
                        Assistant Sales Manager
                        Ambala
                        Call @ [protected]
                        Never limit your boundaries of aim, it stops you to achieve higher,


                        On Tue, 22 Mar 2011 15:06:54 +0530 " Faizur Rahman"[protected]@hdfclife.in wrote

                        Thanks Regards
                        Faizur Rahman
                        Assistant Sales Manager
                        Ambala
                        Call @ [protected]
                        Never limit your boundaries of aim, it stops you to achieve higher,

                        Note: Forwarded message attached

                        -- Original Message --

                        From: " Faizur Rahman"[protected]@hdfclife.in on Sat, 19 Mar 2011 14:55:32 +0530
                        To: "Nodal Haryana "Nodal.[protected]@tatadocomo.com
                        Cc: "rupinder.[protected]@tatadocomo.com"rupinder.[protected]@tatadocomo.c...
                        Subject: Fw: Reminder 3 complain no is[protected][protected])<br><br>
                        ****************************************************************************<... />
                        Kindly note : With effect from 7th March 2011 our domain name is going to be changed from @hdfcinsurance.in to @hdfclife.in <br />
                        DISCLAIMER The information contained in this communication is intended<br />
                        solely for the use of the individual or entity to whom it is addressed and<br />
                        others authorized to receive it. It may contain confidential or legally<br />
                        privileged information. If you are not the intended recipient you are<br />
                        hereby notified that any disclosure, copying, distribution or taking any<br />
                        action in reliance on the contents of this information is strictly<br />
                        prohibited and is unlawful. If you have received this communication in<br />
                        error, please notify us immediately by responding to this email and then<br />
                        delete it from your system. HDFC Standard Life Insurance Company Limited is<br />
                        not liable for any improper and/or incomplete transmission of the<br />
                        information contained in this communication or for any delay in its receipt<br />
                        or for any damage caused by malicious code or alteration by any third<br />
                        party. The contents of this email do not necessarily represent the views or<br />
                        policies of HDFC Standard Life Insurance Company Limited<br />
                        <br />
                        ****************************************************************************Dear Nodal Officer,
                        Pl update as i am receiving threatening calls from some numbers. In fact oday i 've received a call from delhi claiming that they are calling from COURTS and they asked me to come to Delhi Courts and also TATA Docomo has filed a case against me. Also they are claiming that i am penalised for Rs.35000/-.
                        Mr. Rupinder Singh (Assistant Manager-CSD), also came to me from TATA dongle problem. He asked me to pay Rs.1200/- and he 'll restore my services. So i paid Rs.1200/- on 16.03.2011 thru online payment via transaction no. MCIT[protected]. But of no use.
                        Pl look in to the matter as our issue is still pending to be resolved..then how can TATA file a case against me?? Also, i m a customer of TATA Indicom from last two years and ive ne'er delayed payments. Infact i've made payments on time every month.
                        This time also i am asking your company to resolve the below issue but these type of calls i m receiving is harassment to me.
                        I request you to pl look into the matter on urgent basis..so that the pending issue can be resolved at an early date..


                        ----
                        Thanks Regards
                        Faizur Rahman
                        Assistant Sales Manager
                        Ambala
                        Call @ [protected]
                        Never limit your boundaries of aim, it stops you to achieve higher,


                        On Fri, 11 Feb 2011 16:02:03 +0530 "Faizur Rahman"[protected]@hdfcinsurance.in wrote
                        can u update

                        Thanks Regards
                        Faizur Rahman
                        Business Development Manager
                        Ambala
                        Call @ [protected]
                        Never limit your boundaries of aim, it stops you to achieve higher,

                        Note: Forwarded message attached

                        -- Original Message --

                        From: "Faizur Rahman"[protected]@hdfcinsurance.in on Thu, 10 Feb 2011 10:14:48 +0530
                        To: "Nodal Haryana GSM"Nodal.[protected]@tatadocomo.com
                        Cc: "appellatehar"appellate.[protected]@tatadocomo.com
                        Subject: Re: Reminder 2 complain no is[protected][protected])<br><br>
                        ****************************************************************************<... />
                        DISCLAIMER The information contained in this communication is intended<br />
                        solely for the use of the individual or entity to whom it is addressed and<br />
                        others authorized to receive it. It may contain confidential or legally<br />
                        privileged information. If you are not the intended recipient you are<br />
                        hereby notified that any disclosure, copying, distribution or taking any<br />
                        action in reliance on the contents of this information is strictly<br />
                        prohibited and is unlawful. If you have received this communication in<br />
                        error, please notify us immediately by responding to this email and then<br />
                        delete it from your system. HDFC Standard Life Insurance Company Limited is<br />
                        not liable for any improper and/or incomplete transmission of the<br />
                        information contained in this communication or for any delay in its receipt<br />
                        or for any damage caused by malicious code or alteration by any third<br />
                        party. The contents of this email do not necessarily represent the views or<br />
                        policies of HDFC Standard Life Insurance Company Limited<br />
                        <br />
                        ****************************************************************************<... />
                        <br />
                        <br>
                        Hi,
                        See the bellow as per your require please do the need full


                        1. Dongle Mobile Number [protected]

                        2. Location (area, sub area, city) Ambala Cantt

                        3. Area Pin code no. 133001

                        4. Description of problem speed using only kbbs

                        5. Error / prompt

                        6. No. of signal shown on handset screen Full

                        7. Alternate contact no. [protected]



                        Thanks Regards
                        Faizur Rahman
                        Business Development Manager
                        Ambala
                        Call @ [protected]
                        Never limit your boundaries of aim, it stops you to achieve higher,

                        On Wed, 09 Feb 2011 14:22:32 +0530 "Nodal Haryana GSM" <Nodal.[protected]@tatadocomo.com> wrote
                        >
                        Dear Mr. Rehman,


                        Thank you for write to us.


                        This is in reference to your email dated 09-Feb-2011, regarding 3g dongle speed problem.

                        Please provide the below mention information in reference to the issue raised by you, which will help us to Resolve the same.



                        1. Dongle Mobile Number

                        2. Location (area, sub area, city)

                        3. Area Pin code no.

                        4. Description of problem

                        5. Error / prompt

                        6. No. of signal shown on handset screen

                        7. Alternate contact no.


                        Regards,


                        Nodal Officer







                        [protected][protected][protected][protected]

                        From: [protected]@hdfcinsurance.in [mailto:[protected]@hdfcinsurance.in]
                        > Sent: Wednesday, February 09, 2011 1:25 PM
                        > To: Nodal Haryana GSM
                        > Cc: Appellate Haryana GSM
                        > Subject: Reminder 2 complain no is[protected][protected])


                        Hi,
                        > Still not solve my problem once again i request you to kindly do the need full. ASAP
                        >
                        > Thanks Regards
                        > Faizur Rahman
                        > Business Development Manager
                        > Ambala
                        > Call @ [protected]
                        > Never limit your boundaries of aim, it stops you to achieve higher,
                        >
                        >
                        > On Tue, 01 Feb 2011 16:24:37 +0530 "Ryan"[protected]@hdfcinsurance.in wrote
                        >
                        >
                        > Thanks Regards
                        > Faizur Rahman
                        > Business Development Manager
                        > Ambala
                        > Call @ [protected]
                        > Never limit your boundaries of aim, it stops you to achieve higher,
                        >
                        >
                        > On Thu, 06 Jan 2011 21:56:19 +0530 "[protected]@hdfcinsurance.in"[protected]@hdfcinsurance.in wrote
                        > Hi,
                        > I have tata docomo 3g dongle no [protected]. Very sad to say that i have complain 28th December 2010 customer care regarding the issue. complain no is[protected] same told me that person your problem solve within 24 hours but problem was not solve stiil... i have call your customer care no many more time and same committed your issue solve 24 hours. And i also visit your customer care hub nichloson road ambala but no body help on this regarding.
                        >
                        > Request you to do the need full ASAP other wise i have taken another step.
                        >
                        >
                        > Thanks Regards
                        > Faizur Rahman
                        > Business Development Manager
                        > Ambala
                        > Call @ [protected]
                        > Never limit your boundaries of aim, it stops you to achieve higher,
                        >
                        > ****************************************************************************
                        > DISCLAIMER The information contained in this communication is intended
                        > solely for the use of the individual or entity to whom it is addressed and
                        > others authorized to receive it. It may contain confidential or legally
                        > privileged information. If you are not the intended recipient you are
                        > hereby notified that any disclosure, copying, distribution or taking any
                        > action in reliance on the contents of this information is strictly
                        > prohibited and is unlawful. If you have received this communication in
                        > error, please notify us immediately by responding to this email and then
                        > delete it from your system. HDFC Standard Life Insurance Company Limited is
                        > not liable for any improper and/or incomplete transmission of the
                        > information contained in this communication or for any delay in its receipt
                        > or for any damage caused by malicious code or alteration by any third
                        > party. The contents of this email do not necessarily represent the views or
                        > policies of HDFC Standard Life Insurance Company Limited
                        >
                        > ****************************************************************************
                        >
                        >
                        >
                        >
                        > ****************************************************************************
                        > DISCLAIMER The information contained in this communication is intended
                        > solely for the use of the individual or entity to whom it is addressed and
                        > others authorized to receive it. It may contain confidential or legally
                        > privileged information. If you are not the intended recipient you are
                        > hereby notified that any disclosure, copying, distribution or taking any
                        > action in reliance on the contents of this information is strictly
                        > prohibited and is unlawful. If you have received this communication in
                        > error, please notify us immediately by responding to this email and then
                        > delete it from your system. HDFC Standard Life Insurance Company Limited is
                        > not liable for any improper and/or incomplete transmission of the
                        > information contained in this communication or for any delay in its receipt
                        > or for any damage caused by malicious code or alteration by any third
                        > party. The contents of this email do not necessarily represent the views or
                        > policies of HDFC Standard Life Insurance Company Limited
                        >
                        > ****************************************************************************
                        >
                        >
                        >
                        >
                        > ****************************************************************************
                        > DISCLAIMER The information contained in this communication is intended
                        > solely for the use of the individual or entity to whom it is addressed and
                        > others authorized to receive it. It may contain confidential or legally
                        > privileged information. If you are not the intended recipient you are
                        > hereby notified that any disclosure, copying, distribution or taking any
                        > action in reliance on the contents of this information is strictly
                        > prohibited and is unlawful. If you have received this communication in
                        > error, please notify us immediately by responding to this email and then
                        > delete it from your system. HDFC Standard Life Insurance Company Limited is
                        > not liable for any improper and/or incomplete transmission of the
                        > information contained in this communication or for any delay in its receipt
                        > or for any damage caused by malicious code or alteration by any third
                        > party. The contents of this email do not necessarily represent the views or
                        > policies of HDFC Standard Life Insurance Company Limited
                        >
                        > ****************************************************************************
                        >
                        >





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                        Kindly note : With effect from 7th March 2011 our domain name is going to be changed from @hdfcinsurance.in to @hdfclife.in
                        DISCLAIMER The information contained in this communication is intended
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                        Kindly note : With effect from 7th March 2011 our domain name is going to be changed from @hdfcinsurance.in to @hdfclife.in
                        DISCLAIMER The information contained in this communication is intended
                        solely for the use of the individual or entity to whom it is addressed and
                        others authorized to receive it. It may contain confidential or legally
                        privileged information. If you are not the intended recipient you are
                        hereby notified that any disclosure, copying, distribution or taking any
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                        prohibited and is unlawful. If you have received this communication in
                        error, please notify us immediately by responding to this email and then
                        delete it from your system. HDFC Standard Life Insurance Company Limited is
                        not liable for any improper and/or incomplete transmission of the
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                        or for any damage caused by malicious code or alteration by any third
                        party. The contents of this email do not necessarily represent the views or
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                        kindly update as soon as possible
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                          lakshmiram
                          from Mumbai, Maharashtra
                          Dec 27, 2010
                          Resolved
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                          Resolved

                          Address: Karnataka

                          Subject:-Cheating Customers with attractive ads and totally looting

                          Reason :-
                          1.) I got a docomo dongle 7.2Mpbs speed modem .when I bought I had recharged for the 30 days validity plan which promises 5gb of data @ 7.2 MBPS speed later the speed will be reduced to 128KBPS until the validity of 30 days. But in real scenario the after usage of 5GB the connection was disconnected .After I enquire with customer support the reason told was due to unavailable balance we had disconnected your connection. To activate the same kindly recharge again was the reason Given.
                          2.) The speed is also not really good very worst performance most of the times .I never got speed more than 128KPBS in this past 20 days in central part of Bangalore . when I wrote a mail to customer support with some supportive documents after several mail chains they said this is not the right place to contact for your queries regarding Data Stick, even though I wrote clearly in my first mail I am not using 3g services using mobile .Later I had tried to contact the toll free customer service no which is also useless most of the times it is unavailable .when I was able to connect to that toll free number the answer I got was mentioned in the point 1.

                          Totally I had lost my hope in tata docomo .This is third option I tried to contact tata docomo ( i.e Customer Feedback and complaints after toll free service and mail response) which is also useless the page itself got some error not able to submit the page.
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          3G DATA CARD — Cheating

                          I was looking for a broadband connection, and once i got a call from that vintel communications company, and they explained the offers and promised me that they'll be giving me the connection in 10 working days. and i paid the cash of 4000 to them.... and now its already 2 months, till now i did'nt get any call, sms, connections nothing, and i called them once to ask regarding the connection again they said me that they'll providing the connection in 7days. even after waiting for more than 7days.

                          Mr Nasrulla Khan,Mr Vipin
                          +(91)-[protected], [protected], [protected]

                          No.27,Shop Number 2,6TH CRS,20th MN, BTM Layout, Bangalore - 560076

                          docomo 3g 7.2 — docomo 3g 7.2 is worse

                          Very Very Bad Connection I cant even write amail using this connection, Huh ...! Is BSNL 3g Good in Bangalore, Plz Suggest if the same 3g stick of docomo can be used, my num : [protected] -adzenze.com
                          I am facing the same issue
                          yes exactly, 3g service by docomo is nothing but waist of money, it used 128kbps internet through my airtel number through phone iwas much happier than this RUBISH, they jst cheat people like this, by the way am having the 7.2mbps device, most of the time its lesser than 128kbps, and even wont load anypage properly and some times goes upto 4mbps for less than one hour, (BUT BELIVE ME OVEALL ITS NOT WORTH PAYING RS100 ALSO FOR IT), you wont be able to watch properly anything from youtube ALSO, am here to advise you not to buy this bullsht service, ([protected] mohamad), am wllin to sell my device for 1500(I PAID 2500 FOR DEVICE AND 1500 FOR 10GB USAGE)i could get 2mbps wireless brodband from airtel(UNLIMITED)with that money, ANYONE INTRESTED IN USELLES COLECTION WITH NO RESPOND CAN CONTACT ME,
                          It is clear from your Reason 1 that you are facing the disconnection issue. You got answer from the customer care department that you are disconnected because your 5GB internet usage has expired. First of all, I want to tell that all the browsing as well as downloading will be counted in this usage limit. So the actual problem you are facing is the Speed, I think. The 7.1Mbps connection promised by Docomo is the connection speed and not the download rate. The download rate will always be somewhat 10 times lower than connection speed, and as it is a wireless technology it will vary according to the disturbances faced by the signal.

                          So, if you are getting 128 KBPS download rate you would be glad;but if it is your connection speed, you have to contact the customer care very soon.
                          I strongly advice NOT to get into Tata Docomo 3g trap.
                          Docomo connection speed is very unreliable. It goes up to 4mbps at times but most of the the speed is around 128 kbpx. Also doomo do not have good 3g spread at least in karnataka. If you stay in fringes of bangalore or set outside it would switch into 2g (as advertised) which will give you 10 kbps speed.

                          Icing on the cake is their extremely pathetic customer care service, most of the members in customer care numbers do not understand how their product is used. I have not been able to access their online chat service yet as it keeps on throwing error page.

                          I got some support from the retail guy who sold the device to me and even he is of the view that the outsourced customer care of Tata Docomo in Bangalore is useless as all his customers are facing the same issue.
                          (Surprisingly Tata photon which is a different entity has pretty good customer service)
                          I agree with you Lashmi Ram, The same thing happened with me, they are useless, playing with the people's money.

                          Somebody should Sue them for this non sense.
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                            anupamhappy
                            from Mumbai, Maharashtra
                            Dec 25, 2010
                            Resolved
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                            Resolved

                            Address: Visakhapatnam, Andhra Pradesh

                            sir,

                            kindly deactivate Health sms services, un necessarily they r charging . cheating public for renewal permission has to be to be taken buy the consumer . without our knowledge they are deducting from our pre paid amount . who has given permision todo so ?
                            blody beggars if they are not deactivating within 24 hrs timne will drag them to consumer court. They even donot give the option of talking to customer care people.

                            This is continuing with my number [protected] since few months.
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            products shop — activate the sms

                            I am abbas from dubai, i am worked in a company i have a Airtel sim .recently i didnot get incoming messeges .i need activate incoming and outgoing messeges from the sim .my sim number is[protected] and my mobile number is 91-[protected] .so please kindly activate the messeges
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                              kganga_kg
                              from Chennai, Tamil Nadu
                              Dec 25, 2010
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu

                              RESPECTED SIR/MADAM:
                              MY MOBILE NUMBER IS [protected]. I HAVE SUBMITTED A COMPLAINT ON 12TH DECEMBER 2010. BUT YOU HAVE NOT TAKEN ANY STEPS REGARDING THE DEDUCTION OF MY BALANCE.
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              DEAR SIR/MADAM, DATED:12-DEC-2010
                              I HAVE BEEN DEDUCTED A LOT OF BALANCE FROM MY MOBILE ([protected]) WITHOUT MY KNOWLEDGE FOR THE PAST 5 MONTHS FOR THE SERVICES LIKE CALL ME TUNES, CRICKET etc.THEN I ACTIVATED THE DND SERVICE. BUT RECENTLY I RECEIVED A CALL FROM JOKES.I JUST DISCONNECTED THE CALL.BUT FOR DISCONNECTING THE CALL I WAS CHARGED Rs.25 FROM MY MOBILE.THEN I COMPLAINED ABOUT THIS TO THE CUSTOMER CARE.THEY SAID THAT THEY WILL REFUND THE MONEY IN ONE HOUR. BUT THEY HAVE NOT REFUNDED THE MONEY BACK. THE NEXT DAY I CALLED THE CUSTOMER CARE. BUT THEY SAID THAT THEY ALREADY REFUNDED THE MONEY.BUT I HAVE NOT RECEVIED YET. BUT WHEN I ASKED, THEY THREATENED TO DISCONNECT MY OUTGOING AND INCOMING CALLS FACILITY.AND THAT WHOLE DAY THEY BLOCKED ME FROM CONTACTING THE CUSTOMER CARE. PLEASE TAKE NECESSARY STEPS TO REFUND MY BALANCE AMOUNT THAT THEY HAD DEDUCTED WITHOUT MY KNOWLEDGE. MY E-MAIL ID IS [protected]@rediffmil.com
                              THANKING U.
                              Myself kevin shah...
                              this is 4th time i am complaining against tata docomo worst service.
                              they are become worst day by day.
                              i had a recharge of 250 pack with unlimited free internet pack and then i activated 1 day 50 MB internet pack of Rs. 5 which was not working on HVC settings.
                              but suddenly it worked on yesterday evening on HVC settings...i thought it was due to my unlimited pack of 250.
                              then i surfed on net...after completion of my surfing, Docomo cut 130 Rs balance from my main balance.
                              i was shocked and then i thought that it was due to 5 Rs. internet pack.
                              so i checked my remaining MB by dialling *111*1#...and it saw me that 3.15 MB was still remained.
                              so the question is that why tata docomo cut my 130 Rs even if i had free internet pack on that day!!
                              they are making us fool..i never see this type of worst service ever.
                              I want my money back.
                              kindly take strong action against this company &amp; its customer care service.

                              Mobile No : [protected]
                              Email : kevin.[protected]@gmail.com
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                                sk2005
                                from Mathura, Uttar Pradesh
                                Dec 24, 2010
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                                Address: Deoghar, Jharkhand

                                Dear Sir
                                I am using SIM Card of TATA DOCOMO. As per the instruction of TRI , the Service Provider Company was advised not to make any Promotional calls to the customers. But The Service Provider Co. is making such calls continusly . Yesterday such a call was made on my number and asked to press a particular no. in order to activate a service. The call was received by my little son. He didn;t understand the matter and press the particular number key. Then a sum of Rs 30 is deducted from my account balance. When I contact to the customer care he said that the deducted money will not be refunded, So kindly look into the matter and do something in our favor.

                                Tata Docomo — Promotional calls and messages

                                Tata Docomo gives useless calls regarding their promotional offers.

                                I SMSed "START DND" to 1909 but Docomo sends a message telling me that my request can't be proceeded.

                                Idea cellular was much better in this regard atleast. They immediately had accepted my request.

                                Can anyone tell me what I should do?
                                Thanks to Customer Care, Tata Dcocomo
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                                  smile231
                                  from Allahabad, Uttar Pradesh
                                  Dec 24, 2010
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                                  Address: Bangalore, Karnataka

                                  Dear Sir,
                                  I am having SBI A/c and my mobile no. is [protected](Airtel). By using SBI mobile banking application i recharged for my friend mobile no. is [protected] for Rs.60 on 17th Sep-2010. with Transaction id=[protected]. But recharge has not been done for that no. but in my A/c amount Rs.60 has been deducted. Regarding this matter please take the necessary action and do the needful to credit my amount.
                                  I have recharged my mobile online.. Rs.125. thru Tata Docomo online Recharge...the amount has been deducted from my bank account...but still the recharge amount has not reached
                                  MY MOBILE NUMBER IS [protected] ...RECHARGE RS125... DATE 15 MARCH 2011
                                  SBI Account ref no. IG44440432
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                                    kishore2756
                                    from Chennai, Tamil Nadu
                                    Dec 23, 2010
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                                    Address: Bangalore, Karnataka

                                    i had purchased tatadocomo3g dongal internet services on 1st of december 2010. every day after 6pm it does not connect at all. i called the customer care several times. initially they tried to solve the problem by phone it self, when the problem was not solved they agreed to send a technitian and get it rectified. one day technitian had called up for appointment and i told him to visit me after 7pm any time at the mentioned address, but he replied that his afiice hours end at 6pm and so he cannot come. when i called the customer care again to send another technitian they say that the network is not available in my area and i need to start using it some other place or shift my entire office to a different place. please take this matter seriously and get me the refund of my entire amount.
                                    thanking you
                                    regards
                                    krishna kishore sannidhi
                                    no.[protected]
                                    amount paid : 2500 for dongal and 2500 for the instrument
                                    it is true.tatadocomo is cheating people. the trust of tata is slowly going off from the indian market
                                    tata photon max wifi data card not working
                                    No-[protected]
                                    MEID-A0000049CA1115
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                                      amitlewis
                                      from Mumbai, Maharashtra
                                      Dec 23, 2010
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                                      Address: Mumbai Suburban, Maharashtra

                                      now then where do i start? for months now, tata docomo has troubled me with unwanted packs being activated on my number without any reason. They have charged me 30 rs for more than 4 times now, I have recently put my number on DID, but that bloody thing takes 45 days.

                                      Today, i did not operate my phone for the entire day and I received a message saying that Health Tips has been activated on my phone. my number is [protected]

                                      Am growing increasingly tired of this and I would be soon finishing this number of mine (as soon as my balance is over), probably tata will eat it out anyways.

                                      What steps should/could I take in this regard?

                                      Amit
                                      another nonsensical comment, from the past 6 hours, i have heard this twice from the customer care executives that the money will be refunded in the next 3 hours, it's been 6 hours, nothing yet. And tata docomo comes up with this? Ratan Tata is sleeping with his mother it seems like
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                                        eclipsedsun
                                        from Pathanamthitta, Kerala
                                        Dec 23, 2010
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                                        Address: Delhi

                                        tata photon plus does not provide the surfing or downloading speed that they advertise or claim. they say that their system is showing good speed but actual user doesnt get that speed .
                                        i would like to bring to your kind notice against the vijayalakshmi agencies, mount road, (tata Photon). one sales rep came from the agencies on 25 nov.2010. and take one cheque amount of rs 2500 and give one data card also activated with out any sign.from my side he told to our speed is 3.1 mbps. but first 3 days our speed come very slow after that the speed will come 3.1 mbps. after only i came and fill the application form with u r signature. but yet now no response from that person. i compliant to head office in one officer he told its small issue signature is not a majour fact dont create big issue. I have reported the issue with my Tata Photon connection no. [protected] . Having problem with the connection which is keep on halting and some time it starts but speed is around 40 to 60 kbps for 3.1 mbps connection. Reported the same to the concern customer care viz. Complain no. -

                                        1. 13 Dec.[protected].


                                        But no satisfactory action has been taken by Tata Photon Customer care person.

                                        Please do the needful and assist.and take quick action against the agencies. this is the lesson for all.

                                        My no. is [protected] ( ravichandran )
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