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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 440

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M
Mohan C
from Bengaluru, Karnataka
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Currency not credited

Address:Bangalore, Karnataka

Dear Authority,

I am the subscriber of Tata Docomo for last 02 Years. On 30th Dec-2010 I did e-recharge of Rs 25 on my cell [protected] from a retailer at Patandur Agrahara ( Rajlakshmi Enterprises) Whitefield Bangalore-066. Due to server problem retailer told me that currency will be credited later & given Rs 25. But neither I got the message nor I got the balance. I checked with the Customer care executive also & I...
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M
maniand
from Jalna, Maharashtra
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FRAUD IN CALLER TUNES

Address:Ambala, Haryana

I GOT CALL FROM NO.[protected] OF TATA DOCOMO CENTRE STATING A FREE CALLER TUNES SERVICES WILL BE GIVEN TO YOU FOR 3 MONTHS
I ASKED REPEATDLY THAT IT IS TOTALLY FREE OR ANY HIIDEN CHARGE BUT SHE STATED IT IS FREE ABIDE THIS I WAS CHARGED FOR THIS FALLING THE CASE OF 420 OF MISGUIDING ME FOR SELLING THEIR PRODUCT SO ACTION MUST BE TAKEN AGAINST THEM SO THAT IN FUTURE THIS TYPE OF CONDUCT IS NOT DONE

THANX
br...
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B
binnu1959
from Bhopal, Madhya Pradesh
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NON RECHARGE OF TOP UP RECHARGE

Address:Raipur, Chhattisgarh

M'am/Sir,
Please forward the following complaint:
I used my ICICI Debit Card to pay INDIAIDEAS.COM LTD for a top up of Rs 200 for my daughter's mobile no. [protected]. The transaction no. quoted by ICICI Bank is BIL/[protected]/ok/TATADOCOMO_MICI.
Th eamount of Rs 200 has been debited from my account but the recharge value has not been credited to the mobile number.

You may get in touch with me...
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K
kingguru81
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Website is not opening

Address:Bangalore, Karnataka

hi ,

Tata Photo Service is very very very bad service.

They are selling card within 2 hours but for any issue we have to wait for 30 days.

Totally i am tired to get solution for my problem.

They are having very worst network team

My suggestion dont go with Tata Photon.

-Guru...
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P
pramod.mourya
from Mumbai, Maharashtra
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Deducting Charges

Address:Mumbai City, Maharashtra

I user of TATA DOCOMO. I would like to inform you that I m getting sms from 54321 without any reply or sms & deducting the charges per sms. I called in customer care before 2-3 days & he told me that send one sms on same number then you will not get any further SMS from us but next day again massage has come and again yesterday i.e. on 29 DEC 10, I recd. 5 to 6 massage & deducted the money I called again in customer care &...
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D
dreamsrashmi
from Mangalore, Karnataka
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third class services and uninformed deactivation

Address:Maharashtra

hi , i got a tata photon with authorized dealer displayed on tata site for pune ....mr sandeep([protected])...he is big fraud ..he sent 1 agent named muzafar who did charged hell lot than authorized prices aswell enquied for all unnecessary stuff ....after that he took original doc (electricity bill and said will return after taking photocopy ..................didnt submitted any docs ....and my photon not working since last 6-7 days ....br...
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S
shahidmohisin
from Alampur, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online recharge complaint

Address:Kurnool, Andhra Pradesh

sir,i am SHAHID from AP.I made an online recharge of Rs.501 four times through my debit card on 15th nov 2010. The amount is taken from my bank account. My Account got recharge only two times in four recharge.and totally Rs.2004 it deducted from my bank account.but only Rs.1002(i.e two times of Rs.501 recharge)recharge i got recharge.
Please help me my email id is [protected]@gmail.com Thanku sir...
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S
suhail000
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lower speed than dial up

Dear Consumers

never use tata photon

we all have great faith in tata industry tahts why we purchase their every new product without much caring about the quality.

this is what happen when i purchase tata photon , they say that its speed is as good as broadband , but their speed is poor then even dial up .

i am paying 1100 rent for the tata photon plus but their speed is very low...
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S
sanjeevmailme
from Bengaluru, Karnataka
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Unwanted Billing

Address:Chennai, Tamil Nadu

I activated GPRS pack on 12/28/2010 and at the same day i got a message relating to some game download and i was charged a hefty fee of Rs 99.My balance was around 115 rs and it was reduced to 16 Rs immediately.Why was i charged for a download which i did not do.Moreover the customer care officials are simply repeating the same thing saying that i downloaded some game.If this way docomo starts to cheat its customers then its high time we...
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F
faizur.rahman1
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding speed

Address:Ambala, Haryana

Hi,
I have tata docomo 3g net connect dongle no [protected] i have perches this connection in month of November company committed to speed 3.6 mbbs but i never use mbbs the connection was very slow around 50 to 60 kbbs kindly help me...
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L
lakshmiram
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating Customers with attractive ads and totally looting

Address:Karnataka

Subject:-Cheating Customers with attractive ads and totally looting

Reason :-
1.) I got a docomo dongle 7.2Mpbs speed modem .when I bought I had recharged for the 30 days validity plan which promises 5gb of data @ 7.2 MBPS speed later the speed will be reduced to 128KBPS until the validity of 30 days. But in real scenario the after usage of 5GB the connection was disconnected .After I enquire with customer support the...
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A
anupamhappy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Health SMS service activate without knowledge , now not able to de-activate

Address:Visakhapatnam, Andhra Pradesh

sir,

kindly deactivate Health sms services, un necessarily they r charging . cheating public for renewal permission has to be to be taken buy the consumer . without our knowledge they are deducting from our pre paid amount . who has given permision todo so ?
blody beggars if they are not deactivating within 24 hrs timne will drag them to consumer court. They even donot give the option of talking to customer care people.br...
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K
kganga_kg
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DEDUCTION OF MY BALANCE

Address:Chennai, Tamil Nadu

RESPECTED SIR/MADAM:
MY MOBILE NUMBER IS [protected]. I HAVE SUBMITTED A COMPLAINT ON 12TH DECEMBER 2010. BUT YOU HAVE NOT TAKEN ANY STEPS REGARDING THE DEDUCTION OF MY BALANCE....
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S
sk2005
from Mathura, Uttar Pradesh
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about unnecessary promotional calls

Address:Deoghar, Jharkhand

Dear Sir
I am using SIM Card of TATA DOCOMO. As per the instruction of TRI , the Service Provider Company was advised not to make any Promotional calls to the customers. But The Service Provider Co. is making such calls continusly . Yesterday such a call was made on my number and asked to press a particular no. in order to activate a service. The call was received by my little son. He didn;t understand the matter and press the particular...
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S
smile231
from Allahabad, Uttar Pradesh
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Mobile recharge not done

Address:Bangalore, Karnataka

Dear Sir,
I am having SBI A/c and my mobile no. is [protected](Airtel). By using SBI mobile banking application i recharged for my friend mobile no. is [protected] for Rs.60 on 17th Sep-2010. with Transaction id=[protected]. But recharge has not been done for that no. but in my A/c amount Rs.60 has been deducted. Regarding this matter please take the necessary action and do the needful to credit my amount....
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K
kishore2756
from Chennai, Tamil Nadu
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not working

Address:Bangalore, Karnataka

i had purchased tatadocomo3g dongal internet services on 1st of december 2010. every day after 6pm it does not connect at all. i called the customer care several times. initially they tried to solve the problem by phone it self, when the problem was not solved they agreed to send a technitian and get it rectified. one day technitian had called up for appointment and i told him to visit me after 7pm any time at the mentioned address, but he...
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A
amitlewis
from Mumbai, Maharashtra
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Unwanted SMS Packs activated without notice

Address:Mumbai Suburban, Maharashtra

now then where do i start? for months now, tata docomo has troubled me with unwanted packs being activated on my number without any reason. They have charged me 30 rs for more than 4 times now, I have recently put my number on DID, but that bloody thing takes 45 days.

Today, i did not operate my phone for the entire day and I received a message saying that Health Tips has been activated on my phone. my number is [protected]br...
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E
eclipsedsun
from Pathanamthitta, Kerala
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didn't get the speed of internet connection that they claim

Address:Delhi

tata photon plus does not provide the surfing or downloading speed that they advertise or claim. they say that their system is showing good speed but actual user doesnt get that speed ....
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R
Ramyavinay
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Proper response From Docomo

Address:Prakasam, Andhra Pradesh

Hi, I Am using Tata Docomo Sim No: [protected].
On[protected], My Total balance ( 177.50) got deducted suddenly around 12:30 (in the early hours of[protected]

On[protected] i gave complaint regarding this and i got the complaint no : Bbl94695377 and last day for solving this issue was on[protected]. From 14 dec to till date regularly i am in touch with the docomo Supervisor team
And got the response from Docomo...
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Address:Mumbai City, Maharashtra

Tata DoCoMo has deducted Local News SMS Alert chagres from my pre-paid balance talktime.
This was done without me subscribing to the service.
After i registered a complaint with them on Customer Care, they gave me a complaint number and said the money will be refunded to you on 21st December, 2010 before 20.00hrs.
However, till now the money was not refunded and after i enquired again about refund of money, i was told,...
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