Tata Docomo — Being billed for not providing any service

Tata Docomo — not providing services

i am a tata docomo user my mobile no is [protected]

acording to all adds at sony ericsson and tata docomo i should get 3 gb free data + free min which i have not get after purches of sony ericsson xperia phone and when i talk to customer care the person their said we dont have any details regarding this.

please do needful

To tatadocomo customer care

sir my mob no is [protected] in hand set samsung GT-s5570 galaxy pop, and i want to use internet services, regarding this i called severel
times to customer care regarding automatic settings which are need for internet surffing, but each time the sent me a manual setting whose instructions are not matching to my handset configuration, .

so its my humble request to u to provide me those setting that are relevant to my above specified handset model no...

ashish singh
my email id is ashish.[protected]@gmail.com

i have device of tata docomo and i brougt it 28-1-12 and from yesterday there is no service...

please help me...////...

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

It has not been attended for the last 2 months... despite numerous complaints. Can tata docomo resolve this without any further delays.
My deeply regret being a customer of tata docomo.

Dear Customer,

We tried to speak to you personally on your number, to understand your concerns regarding network. However, we are unable to contact you, since your call was switched off.

We would like to inform you that as checked in our records, your complaint regarding network has been put before the concerned team and you would receive an email shortly.

For further assistance, write to us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.

Yes... How can you reach me on my Tata docomo number when your network on my hand phone is out of service... Please understand the problem and then respond with a solution ... Rather than your regular standard sorry note.