Tata DoCoMo Complaints & Reviews

tata docomo is annoying me very much. they are deducting money without any reason. due to flash sms and sometimes says that you click a paid link, lol, i don't even use the damn internet on my phone.. i havn't used internet on mobile from last 4 years, i have my laptop and my tab for internet. tata docomo is fooling the customers.

i previously called them and they said you can't stop flash messages .. that's...

I have a post paid GSM SIM with corporate plan. I called customer care and requested for 3G data plan of 512 MB. on 12 June 2013, Customer care representative told me that the plan is activated and I can start using Internet. I used around 300 MB only. But now I am billed as if I used 3G internet without activating any 3G plan. Bill amount is Rs. 5440 but it should be less than Rs.2000 only....

Hi I paid for a new connection since I lost my new one. I paid Rs 750 and bought a tata- photon. When i bought it in the Kammanahalli branch the person at that center said my new connection will be activated in 24 hours. That seemed long. So I phoned and asked if could be done earlier since I also work from home and the urgency was pressing. But they said no. I anyways waited but to my shock it has been over two days (close to 45 hours) and...

If I try 5 to 6 times continuously then only I am able to connect to GPRS. My phone number is : [protected]. Please help me regarding this....

dear sir i've request for mnp from mts to tata docomo cdma prepaid on 9th apr.13 but status is still pending i have also submited the documents also many times complaints raised for same with tata docomo cdma customer care but there is no solution pz sir help to me and resume my serices my number is [protected] after the request of mnp my original provider's service is also closed due to it has been port out from mts plz help sir...

HI I AM RAMBABU I AM USING TATA DOCOMO SIM SINCE LONG TIME NO IS [protected] BUT THIS WAS BLOCKED BY THE CONCERN

WHE

EVER I CALL TO CUSTOMER CARE I CANT SUITABLE SOLUTION THEY WERE TALK TO ME VERY RUDLEY AND SOME TIME THEY PUT MY

CALL FOR HOLDING FOR 15 MINUTES THEY SAID I WILL TRANSVER UR CALL TO CONCERN DEPARTMENT BUT THERE NO 1 CAN PIK THE

PHONE WHEN EVER I LOG IN TO MY TATA...

HI I AM RAMBABU I AM USING TATA DOCOMO SIM SINCE LONG TIME NO IS [protected] BUT THIS WAS BLOCKED BY THE CONCERN WHEN EVER I CALL TO CUSTOMER CARE I CANT SUITABLE SOLUTION THEY WERE TALK TO ME VERY RUDLEY AND SOME TIME THEY PUT MY CALL FOR HOLDING FOR 15 MINUTES THEY SAID I WILL TRANSVER UR CALL TO CONCERN DEPARTMENT BUT THERE NO 1 CAN PIK THE PHONE WHEN EVER I LOG IN TO MY TATA DOCOMO ACCOUNT SAYS THAT NO IS NOT CORRECT AND SOME TIME...

I had postpaid connection of Tata Docomo [protected] in west Bengal. Now, I shifted to Rajasthan in March. Since then I have called Customer Care many times to disconnect my services but till date they have not disconnected my number. I have contacted Tata Docomo Care Centre in Rajasthan, but they denied for any action saying its west Bengal matter . I have complained the same via mail and voice to tata docomo centre but no action has been...

Hello,
The Tata Docomo number that i have is from Karnataka, but currently i am in New Delhi and using the same number.

complaint 1:

I have been getting charged without any prior notice about some caller tunes that are automatically added to my phone.
I have tried dialing 121, but it redirects to Vodafone and even on pressing 9 , there is no option to talk to any customer care representative.br...

I have faced a serious harassment from Tata Photon for last few months. My Tata Photon Internet connection is [protected]. My request for cancellation has been raised on 18th Jun,2013 and SR #[protected]. I got a email confirmation from Mr. Rahul Shaw,Photon Care Team. He also confirmed “Also note that your connection will be disconnected by 03rd Jul 2013.”. I have paid my last bill and he has confirmed it also- “Please be informed that...

I am Sanjay from Bhopal [protected] I was a airtel customer till 11th of June 2013 I ported my sim to TATA docomo on 12th of june 2013. Yesterday (Saturday 29th June 2013) only I was sitting with my friend and was browsing over my mobile phone on google suddenly came sms from Docomo and i was charged 49 rs I was just looking into that sms and came second sms charging me Rs 16. I had my 3g plan activated only on friday

...

I have faced a serious harassment from Tata Photon for last few months. My Tata Photon Internet connection is [protected]. My request for cancellation has been raised on 18th Jun,2013 and SR #[protected]. I got a email confirmation from Mr. Rahul Shaw,Photon Care Team. He also confirmed "Also note that your connection will be disconnected by 03rd Jul 2013.". I have paid my last bill and he has confirmed it also- "Please be informed...

I was using a tata docomo number and having a plan of 1299/- per month which gives the facility of free roaming n free calling unlimited. But as i came in roaming in rajasthan i found that my friends who were using tata docomo in rajasthan were getting the services from docomo but i was given the services from idea, as the roaming was free only in tata docomo home network. I was shocked that how can it be possible that my friend's mobile...

I had a very bad experience with Tata Docomo with International roaming which did not worked for me and they also charged me for that.
So i decided to move on Reliance and for that i paid some amount in advance for un-billed usage. When i completed the port i had -200 rupees in Tata Docomo account. After 20 days i got bill from Tata Docomo for Rs. 884 without using it.
I wrote to their customer support listen email id but till...

Hello Sir,

i am trying to contact tata docomo customer care (both 121 and 198 ) but no one is picking up call ( i tried more than 15 times). They say all customer representatives are busy and for further query please mail to [protected]@tatadocomo.com. and they automatically disconnect the call and not putting us in a waiting queue.

My Complaint :

As i have balance of about 400 rs. i want to recharge...

BILL RAISED POST CANCELLATION AND BEING HARASSED BY THE CUSTOMER CARE TEAM


Dear Sir / Madam,

I have paid my final dues of Tata Photon on December 2012 of my connection bearing no.[protected]. Further to my discussion with team of Tata Photon outlet in Malad East they had sent someone to my home to collect the payment had mentioned to them that I would like to discontinue the service. The executive who...

Myself Arvind Tripathi from Gonda (UP), my Tata Docomo mobile number is [protected].
This is to bring to your notice that Tata Docomo people deducting my balance unnecessarily without reason, when I call to customer care people , they are giving me stupid reason like you have download this and that , then they are blocking my calls to the customer care whole day. None of the people giving me correct reason.
Yesterday morning...

Sir
I had opted for the unlimited internet plan of tata Photon for Rs 700 per month , as per this plan i am eligible for 2 GB data at 256kbps and thereafter @156kbps for a period of 30 days. After i had completed the 2GB data the speed is reduced to 10 KBPS. there is no instance wherein the speed has crossed a maximum of 20 Kbps which is far below the maximum speed of 153.6 kbps. The speed is so less it takes 3 minutes to open the...

I recharged with the 3g plan for Rs.250 with Rs.222.5 TT & 1gb 3G data & unlimited 2g on June 20th. It's over a week now and I have tried calling the customer care on 121 for almost 120times and no body has responded yet on this. I luckily had a chance to speak to may be like 13 people and all they said was send "HVC" message to 52270 & internet would be activated in 2hrs and till date it hasn't been.
So...

Tata Docomo via Networth Consultant have sold Walky device to me, and promised 8 digit walky number to me.
But Tata Docomo does not provide 8 digit walky service in my area i.e installation address and billing address of device. Now they are not doing refund for my device. Effectively I paid 1700 Rs for device, which does not work in my area. I never made any call , nor received any call on it.

I see an organized racket...