[Resolved] Tata Docomo — blackberry plan

darshansingh_75

Address:

Haryana

Hi! STV Recharge Successful .MRP Rs.399, Validity:30 days,BB Mail, Messenger, Browsing and data Tranc ID: [protected]
This is the recharge information of my phone number [protected]

Actually I recharged my blackberry plan of 399 on 14th ,november.transaction id I'd above mentionedm
I have got the recharge successful confirmation message bt I m unable to use the benefits of plan.
When I call on 121,they told me that the recharged has been activated n its the fault of blackberry helpline. Bt when I call to blackberry helpline number they told me that they haven't got any info abt the plan of 399m
Sir they ae making me fool from the last 2 days.
Three o[censored]r executives and one senior executive(sahil) also forwarded the mail to activation department n till now I haven't got any call from that side.
Sir pls its a humble request to take a serious action in this regards.
Thnking you

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Aug 13, 2020

Complaint marked as Resolved

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Comments

darshansingh_75

Hi! STV Recharge Successful .MRP Rs.399, Validity:30 days, BB Mail, Messenger, Browsing and data Tranc ID: [protected]
Phone number [protected]

Actually I recharged my blackberry plan of 399 on 14th, november
I have got the recharge successful confirmation message bt I m unable to use the benefits of plan.
When I call on 121, they told me that the recharged has been activated n its the fault of blackberry helpline. Bt when I call to blackberry helpline number they told me that they haven't got any info abt the plan of 399m
Sir they ae making me fool from the last 2 days.
Three o[censored]r executives and one senior executive(sahil) also forwarded the mail to activation department n till now I haven't got any call from that side.
Sir pls its a humble request to take a serious action in this regards.
Thnking you

Gurdarshan Singh

Tata Docomo — blackberry plan

Hi! STV Recharge Successful .MRP Rs.399, Validity:30 days,BB Mail, Messenger, Browsing and data Tranc ID: [protected]

MOBILE NUMBER [protected]

Actually I recharged my blackberry plan of 399 on 14th ,november
I have got the recharge successful confirmation message bt I m unable to use the benefits of plan.
When I call on 121,they told me that the recharged has been activated n its the fault of blackberry helpline. Bt when I call to blackberry helpline number they told me that they haven't got any info abt the plan of 399m
Sir they ae making me fool from the last 2 days.
Three o[censored]r executives and one senior executive(sahil) also forwarded the mail to activation department n till now I haven't got any call from that side.
Sir pls its a humble request to take a serious action in this regards.
Thnking you

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Darshan,

We would like to inform you that the complaint bearing number PSMR12042130 is in process. The same will be resolved by 26-NOV-2012.

Thanks and Regards,
Customer Care
Tata DOCOMO