[Resolved] Tata Docomo — Change in Regular Plans | |||
hi I m srinivas my tata docomo no.[protected]. i m using tata docomo number from last 6months. i m using tata docomo internet prepaid plan of Rs.65 every month 1GB data free validity-1mnth. on 7th september i recharged my number with Rs.65 for above plan which i do every month. on 20th sept when i checked my balance days left it was showing valid til 22nd sept instead of 6th oct. i got only 15days validity instead of 30 days. when i called up customer care executive he said plan has changed you get only 15days validity. after recharge how can they change a plan without notice. infact i got message from docomo few days before to auto recharge option for internet with Rs.65/- 1GB free Validity-30days. for every month. Tata docomo should message about its change in plan in coming days. then we would i have not recharged my number after that period. when i recharged my number if the old plan was existing then my validity should not be cut-off. hope that i will get some response from these people.... Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
5 Comments | |||
Comments
yaha k sabhi log tata docomo use krna like krte he but coverage na hone k vjh se koi tata docomo ka sim card nahi purchase krte... so agr tata docomo ka network yaha sahi rahega to hame ye card use krne me bohttttttttt hi khushi hogi..yaha gujarat k himatnagar city k [gadha] gaw me docomo ka coverage bilkul nai he..so solve this problem...and i hope so...
kadir shaikh
[protected]
[protected]
Dear Shrinivas,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards
Customer Care
Tata DOCOMO.
I am alos a victim of Tata Docomo post paid services & would recommand you to switch to some better mobile service provider who can offer you fair services.
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Tata Docomo — Changing of plan without notice
my mobile no. is [protected] is a post pay connection....the service people have changed plan without my notice...actually i should have 600local minutes and 500 sms for my 299 plan...but they changed to 800local minutes without my notice and charged 60paise for each sms...so total extra bill is nearly 300 rupees....so i want to register my complaint...thanku