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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 343

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V
vikasrs86
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Connection cancellation request submitted multiple times but connection still not cancelled and regular bills generated

Address:Mumbai City, Maharashtra

I was using a Tata docomo broadband connection since more than an year. My account number is[protected]. I never got the promised speed of 1 Mbps and no action was taken even after constant complaints. I finally decided to cancel the connection and submitted a written request at a Tata docomo gallery on 23rd July 2012. My request number is[protected]/[protected]. I was told that the connection would be cancelled within 7 working days. I got a...
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Address:Panipat, Haryana

Dear sir
On 08-oct-2012 I was recharged 250 to get unlimited 3g,
now I got 250 balance as
they mentioned in the plan but the unlimited 3g data
is not enabled, this caused me extra 9 rupees for
may internet browsing.
l hv tryied to call tata docomo custmer care,
but I find that they blocked my call,
bucaus they have no excuse about this,
l want my deduct balance back and no more...
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G
Gokkenath
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Password Reset

Address:Chennai, Tamil Nadu

My TATA DOCOMO Mobile number is [protected] and i have lost my Online Tata Docomo Prepaid account password
When i try to Reset password it asks for security Question "What is your Nickname?" which i am unable to find correct and so unable to reset my account password. Please help me send my online account password to [protected]
My Email address is [protected]@yahoo.co.in...
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A
ashishen
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disconnection of cell phone services

Address:Hyderabad, Andhra Pradesh

Hi, I'm a tata docomo network user and purchased my sim card about a month ago. It worked properly for about a month but on 06/10/12 the services of my no. was disconnected without any prior notice and when i sent a query e-mail about the problem, they replied saying that my customer application form and the supporting documents have not been submitted.
This is not done as i have already submitted all the documents and also they...
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S
stop.corruption
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ask rs1 extra to recharge

Address:Gujarat

respected sir,
there are some retailer in vatva they are asking 1rs Extra on every recharge...instead everyone now a days knew that we have to say according to MRP, but still ppl have to pay as the retailer know that ppl need it...but its not correct its an open corruption. Plz try to take some action for this....
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A
Abhilash Katta
from Bengaluru, Karnataka
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PUK

Hi my sim got locked accidently when going through the security settings.Now it requires a PUK.Please help me.My number is [protected]...
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D
densil2kj
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of amount

Address:Karnataka

Regarding my connection [protected] of TATA DOCOMO. I have activated 250 rs recharge for 3G unlimited data and full talk time. But still I am not able to get connection to the network. I have been made call to your customer care number problem not solved. And without my request deducted the amount of 120 rs and I called the Customer care again to bring the notice. I told that to deactivate whatever service is activated with my knowledge and...
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C
CC26000430
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund my deducted money

Address:Chennai, Tamil Nadu

Hi My Mobile number is [protected]. (DOCOMO)

My balance got deducted. Morning 10 rupees and just before now 30 and 15. totally 55 rupees.

I didnt subscribe anything but
I GOT A MESSAGE FROM MY "TATADOCOMO GSM PREPAID MOBILE OPERATOR "SAYING THAT "U HAVE SUBSCRIBED TO LAUGHTER CLUB & ADHIGAALAI POOKAL SONGS.

I think these people are deducting money from innocent peoples...
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B
Bachuvm
from Gajuwaka, Andhra Pradesh
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3G not activated

Address:Bangalore, Karnataka

My Phone number:-[protected]

I have recharged for RS-250 on 7th Oct 2012 which will provide unlimited 3G as per the advertisement , also i got call form TataDocomo mentioing the same offer.

But till now i am not able to connect to 3G network.

When i contacted customer care couple of times i got PROMISE that it will be activated with in few hours.
Now its been days and still the same.br...
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C
cheta98
from Mumbai, Maharashtra
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Unavailability of OHZ Sim Card

Address:Thane, Maharashtra

I bought new Samsung Galaxy Y handset. Although I searched for almost 15 days for a OMH card in all tata indicom galaries across Kalyan, Dombivli, Thane, I got the same answer, "OMH card is not available."

The height is, though it was available in Mumbai, they were not ready to give since my connection is from Dombivli circle. I don't know why do they call their system online if they are not able to provide the...
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M
mr.abhijeetpawar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding disconnection

Address:Pune, Maharashtra

Respected Sir,
From last Year i used tata docomo dongle(no.[protected]) for internet , it have good experience to use with tata docomo.
But from the Month of may 2012 i did not use the dongle because it lost in journy,but i didnt complaint o ompany about it.
After that in month of june 2012 i pay the bill of rs.2500 to the executive(Mr.Vivek) & told him to disconnect the all services of that number .
but he...
+2 photos
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J
jasjit_sk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DND Service and Network Problem

Address:Maharashtra

Hello,
Very unhappy with Tata Docomo's service yesterday I got a marketing call regarding Tata Docomo New gsm connection offer. They didn't even solve my problem and are offering me a new sim.
As for the last complain the called me and said sir you won't get any sms or call. But still I am getting sms after starting DND service a year back. I have emailed them twice but no reply from their side. I had...
+2 photos
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H
hemang0987
from Nilokheri, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

want to block a number

Address:Mathura, Uttar Pradesh

i get these calls from a tata docomo number. i am myself a tata docomo user. the girl is irritating me.
i really want to stop the calls. how to do that??
can i block her number?...
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G
gghj
from Delhi, Delhi
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deduction of balance for some wap services

Address:Jalandhar, Punjab

Daily deduction for service which was never activated and also not getting deactivated ever my mobile number is [protected] and service provider is TATA DOCOMO. I haven't activated any service but still I am daily receiving SMS from TA-HUWWAP having following message Hi! Your subscription to on AstroOnWap has been renewed at Rs 2 for 1 day. . Autorenewal on till 9 oct, 2012. To Stop, Dial 155223 (Toll Free) For this i called Docomo customer...
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J
jkbrosco
from Gurgaon, Haryana
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Deduction of total balance

Address:Karnataka

Dear Sir,

[protected]

I’ve recharged for Rs 200 Full talk time should be weeks’ time

Then I am impressed with your Television ads of Rs 250 unlimited data and talk time and recharged Rs 250


Total balance was around Rs 440 change


I was not able to browse after 250 recharge when I called customer care they pointed out send Message HVC to 52270 to activate...
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P
Parth07
from Boisar, Maharashtra
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Internet Services Misguide

Address:Maharashtra

Hi,

I have taken new connection with Tata Docomo, my number is [protected]. I have recharged initially with Rs 61 and later with special recharge of 250. Special recharge of 250 has option of 250 talk time and free internet.

But however internet was no activated. Later I have called customer care and they told me i[censored] have recharged with Rs 6, then you cannot use internet available with Rs 250.

When...
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S
shabazhan
from Hyderabad, Andhra Pradesh
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NETWORK PROBLEM(NO RESPONSE OF CUSTOMER CARES)

Address:Hyderabad, Andhra Pradesh

DEAR SIR/MADAM
MY NAME IS SHABAZ KHAN MY MOBILE NUMBER IS [protected](GSM TATADOCOMO NUMBER) ACTUALY THIS NUMBER IS CDMA TATA DOCOMO,, I HAVE CHANGED INTO GSM PREPAID ITS NEARLY ONE YEAR AGO... BUT POOR TATADOCOMO NET WORK ,, WHEN I COMPLAINA AND CALL TO COUSTMER CARE 121 ,, THERE IS NO PERSON/ FEMALE TO RECTIFY MY COMPLAIN REGARTING NET WORK I HAVE CHANGED SO MANY HEAD SET MOBILE FOR NET WORK.. BUT AGAIN...
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M
mohdfareedhere
from Mumbai, Maharashtra
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Negligence of Executive

Address:Warangal, Andhra Pradesh

Hi,

I have an issue with the tata docomo (tata photon) store, warangal. My photon # [protected].

I had requested to put up a disconnection request for my photon #[protected] in the month of January, 2012 I have made a payment & cleared all outstanding bill at the TATA Docomo store in Hanamkonda, Warangal. The representative there told me that she would put the cancellation request, and that would be the end....
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M
maulik_soni
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

250 special recharge

Address:Gujarat

After recharging with 250 special recharge i am inable to connect to internet..
I talked to customer care they told me to message HVC to 52270...then i received the new Internet settings
Tata.docomo.Internethvc installed it....restarted mobile twice-thrice...still unable to even connect to Internet..
It was not the problem before recharging with this 250 scheme.

-maulik soni
(Gujarat)
Mobile...
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K
Kevin Shah
from Jalalpur, Gujarat
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Deduction of balance by tata docomo

Address:Surat, Gujarat

I face the problem of deduction in my balance by tata docomo...
I am very disappointed by tata docomo services N its customer care....
I got the message from TA-5333300 which shows that
"you are entitled to FREE content on Tutor on mobile for 3 days.Service will be auto renewed after 3 days for rs. 2 daily."...
n suddenly my 15 Rs. were deducted....
Till now i m loosing 2 Rs. daily.....
I...
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