[Resolved] Tata Docomo — cheating | |||
bill no: 265791 mobile number: [protected] a customer executive called me and suggested me to activate 899 plan and i gave money in advance 899 rupees for the activation of the plan but they have not activated the plan for me. please do action for this Yours Sincerely Jimmy Was this information helpful? | |||
Apr 20, 2017 Complaint marked as Resolved Verified Support Apr 18, 2010 Tata DoCoMo Customer Care's response Dear CustomerGreetings from Tata Indicom! We apologize for the inconvenience you had to go through because o[censored]s. We earnestly request you to give us a chance to rectify our issues and serve you better. We request you kindly provide us your e-mail Id, Tata Indicom number or your alternate contact number to get in touch with you. Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in . Thanking you Customer Care - Tata Indicom. Verified Support Dec 05, 2011 Tata DoCoMo Customer Care's response Dear Mr. Sarath, Greetings from Tata Docomo! We sincerely apologize for the inconvenience caused to you. We request you to kindly provide us your Tata Photon connection details, e-mail id or your alternate contact number, and also dealier details, which will assist us in doing the needful. We assure you that we are committed to resolving the issue to your satisfaction. Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected]. Thanks and Regards, Customer care Tata Docomo. | |||
55 Comments | |||
Comments
TATA Docomo is totally fraud ...
Hi There, I
have purchased TATA Photon dongle for internet services.Before i
purchased i already did the verification regarding the network and
speed, Your executive told me that i will get 3.1 Mbps speed.After i
purchased i came to know that i m not getting even some Kbps speed.When i
raise complain about this to your customer care they registered
complain and told me that their Technical department will contact me and
they contacted me and i explained they the all situation, but they told
me that they are facing network issue from last 3 months, technical
person frequently repeating that they are facing this issue from last 3
months.Is it true that any company can face this kind of issue from
last 3 months?and they are working on it?without giving me the proper
solution they send me message that my problem is resolved without doing nothing.is this
your way to treat customer?i am really very disappointed from this
behavior of yours.This is my request number:[protected].How you guys can
do such stupid thing?Your guys gave me false promise to make me purchase
the device.And again i called to your customer care and finally they
told me that the area in which i am living it is highly utilized and the
problem will be as it is.So if you guys knows this thing before then
why don't you informed me before i purchased?Please help to Resolve this
issue as soon as possible .
Regards,
Gumansinh
have purchased TATA Photon dongle for internet services.Before i
purchased i already did the verification regarding the network and
speed, Your executive told me that i will get 3.1 Mbps speed.After i
purchased i came to know that i m not getting even some Kbps speed.When i
raise complain about this to your customer care they registered
complain and told me that their Technical department will contact me and
they contacted me and i explained they the all situation, but they told
me that they are facing network issue from last 3 months, technical
person frequently repeating that they are facing this issue from last 3
months.Is it true that any company can face this kind of issue from
last 3 months?and they are working on it?without giving me the proper
solution they send me message that my problem is resolved without doing nothing.is this
your way to treat customer?i am really very disappointed from this
behavior of yours.This is my request number:[protected].How you guys can
do such stupid thing?Your guys gave me false promise to make me purchase
the device.And again i called to your customer care and finally they
told me that the area in which i am living it is highly utilized and the
problem will be as it is.So if you guys knows this thing before then
why don't you informed me before i purchased?Please help to Resolve this
issue as soon as possible .
Regards,
Gumansinh
requirement of online pre paid receipt
I am in requirement of pre-paid receipt of Tata Docomo recharge on 17.04.2013.Mobile Number : [protected]
for PUK code unlock the sim
hello sir,i have blocked my sim mistake while going through the security settings of my handset . now its asking to enter the PUK code.. can i please get PUK code number . my mobile number is [protected]
Disturbance Issue
a Tata Docomo No. [protected] is disturbing me by sending messages.Please give me the full details of the person and his location.Post paid to pre paid
I am using TATA DOCOMO postpaid number [protected]. i am request you post paid to prepaid change . Thanking you Bargavanlost my phone
Hello sir. I lost my samsung galaxy s2 phone contains tatadocomo no [protected], &somebody using it.sir, please find the mobile number loction or trace.call details of last 3 months
i need call details of my mob no [protected] for last 3 monthsno net service still getting billed
Got wifi from tata docomo.. no service. server down every second day.. filed complaint past three days. No action ttaken yet. Get billed fr no serviceMOBILE NUMBER OWNER`S NAME AND ADDRESS
PLEASE GIVE ME THE WHOLE DETAILS OF THE MOBILE NUMBER [protected]calla list
sir this is my do co mo number [protected] could you please sent me this number outgoing and incoming calls list sir please sir urjent sir pls sir.53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
Iam a tata docomo(my number is) network user, today (13/12/2013) i called tata docomo customer care number 121 to know about the rate cutter plans, they told some of the offers asked me to call 52222 to know the latest offers. when i called 52222, they told me the offer of 1p/2secs with recharge of 41 rupees having 30 days validity in recorded mode, when i recharged with 41 the message i got was as below
Hi! STV Recharge Successful .MRP Rs.41, Validity:90 days, All Local/STD calls @ 1p/sec Tranc ID: [protected]
after getting that message i called 121 but its not connected then i called 198 to register a complaint, the reply from the executive is very irresponsiblehe is not even concerned with my problem, and he is saying call again 52222 and listen clearly...i heard it thrice there is no problem from my side, the offer they said is quite oppisite from which i got.
so, please tellme how to handle these kind of cheatings and to get appropriate justice.
Thank you,
Regards,
[protected].