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Tata DoCoMo Complaints & Reviews

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Updated: Apr 17, 2026
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Tata DoCoMo reviews & complaints page 393

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A
anirudhpandey
from Kaithal, Haryana
Mar 9, 2012
Resolved
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Resolved

Address: Gorakhpur, Uttar Pradesh

I have ported my number from UNINOR to TATA DOCOMO (Mobile number [protected]), so that i can use INTERNET through it, I recharged with Rs.95 GPRS plan as i was having a balance of RS. 10 so there was no problem in using the Internet. later on after some days my balance was showing Rs.0 and when i contacted Customer Care they say that i have used Uclip. but i was using the net through modem and was not using any such site, So I e-mailed nodal officer of TATA tele and next day my balance was given back.. i was feeling happy but for only that day..
because the next day my balance got to Rs.0 again, So I decided not to use the TATA's any Services for Future as it's their practise of deducting the balance from the customer account.
Aug 13, 2020
Complaint marked as Resolved 
never ever use any TATA DOCOMO services
no x couse
[protected]
Hi anirudh,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.
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    A
    Abhishek Yadav
    from Mumbai, Maharashtra
    Mar 9, 2012
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    Address: Uttar Pradesh

    number detail [protected]
    Hi Abhishek,

    Kindly provide us your complete complaint details so that we can escalate it to the concerned department and get it resolved asap.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.
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      H
      Haranadh
      from Mumbai, Maharashtra
      Mar 9, 2012
      Resolved
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      Resolved

      Address: Bangalore, Karnataka

      India's Worst Cheating Network - TATA DOCOMO

      Tata Docomo Cheating Customer by activating these services 3GSubsServCALL,CINEONE without knowing to customers.
      Daily TATA DOCOMO deducting amount from customer balance without any confirmation.

      From past 15 days onwards i am calling daily, but no response from them.
      Complaints # GBL[protected], GBL[protected], GBL[protected],GBL[protected],GBL[protected](Nodel Complaint)


      Hello Nodel/Appellate,

      If you people are UNFIT TO RESOLVE THIS ISSUE. Kindly refund my amount with check and deactivate my number, i don't want to continue your cheating services.


      Don't deduct any amount from my account daily. (as yesterday i got a call from tata docomo she said that it's deactivated -GBL[protected] is closed) as i see today
      in my account. it again deducted and Today i got messages as below What is this Cheating

      Today one more surprice, i got a message from TA-NETWAP as below
      Sorry, your subscription request for tata docomo CINEONE alert cannot be processed due to network problem. Please try again later.

      I haven't send any request to activate the above service. Who is activating this service & cheating customers?

      Please check these Complaints # GBL[protected], GBL[protected](nodel complaint), GBL[protected]


      Find the attachments day to day i have taken from my account.

      Thanks
      Haranadh.A
      [protected]
      Aug 13, 2020
      Complaint marked as Resolved 
      Hi Haranadh.A,

      We have received your complaint and we will ensure it is resolved soon.

      Thanks and Regards
      Customer Care
      Tata DOCOMO.
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        M
        Muthukumaran94
        from Mumbai, Maharashtra
        Mar 9, 2012
        Resolved
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        Resolved

        Address: Kanchipuram, Tamil Nadu

        i am using Nokia x2.my mobile no.is :[protected],now im getting "sim card rejected" on my cell after giving up all attempts of PUK...i had tryed all my sim and phone security codes.which it was not accepting therefore had to give PUK no...now am getting the above mentioned message...please tell me how to reactivate my sim??
        pllz help me :-(


        Thanking u,
        Muthukumaran
        email id:[protected]@yahoo.com
        my alternate no.is :[protected]
        Aug 13, 2020
        Complaint marked as Resolved 
        Sep 07, 2014
        rkammu's response
        "sim card rejected" is displaying in my mobile.how to correct it? my number is [protected]
        "sim card rejected" is displaying on my mobile.how to correct it?
        i am gettin "sim card rejected"on my cell after giving up all attempts of PUK...i had changed my pin no which it was not accepting therefore had to give PUK no...now am getting the above mentioned message...please tell me how to reactivate my sim??
        thankin u
        sabna
        please reactivate my sim my no is [protected]
        sabna baiju
        Dear TaTa DOCOMO,

        My sim card has suddenly stopped working, and it is not showing any signal nor working. I want to know the address of your TATA DOCOMO service centre in Cuttack or Bhubaneswar, Orissa. My phone # is [protected]. This is the only number where important people can contact me. Its very urgent. Looking forward for help form your end.

        Thanking you,

        Regards,
        Barid Ballav Nayak
        Manager
        [protected]
        Soft Skill Solution
        Bhubaneswar
        i am getting sim card rejected on my cell phone after giviing up all attempts of puk. plz solve.
        i sim card is rejected because i forgot my security code there is no option to enter any key no [protected]
        just shuff it in ur it will start working ha ha ha ha :p
        my sim card is rejected
        please renew it
        my number is [protected]
        my sim card rejected please renew it my number is [protected]
        Tata Docomo :

        Its displaying "SIM Card Rejected"
        This is the only number where important people can contact me. Its very urgent. Looking forward for help form your end.

        Gajendra
        Bangalore
        [protected]
        sir, i have same problem of 'sim card rejected'
        please activate it as early as possible
        my no is [protected]
        For Tata Photon Plus USB Connections In Bangalore

        Contac : Gajendra [protected]
        [protected] have loss my docomo sim, So please i request to you my sim card rejected and all saved contect number
        mera mobile koh gaya hai please mera sim reject kargigehe e-mail ayush.[protected]@gmail.com is sim register by anil mishra
        please activate my sim card no.[protected]
        I AM ALSO GETTING THE MESSAGE "SIM CARD REJECTED".SO PLEASE REACTIVATE MY SIM. MY NO IS [protected]
        i am getting sim card rejected on my cell phone after giviing up all attempts of puk. plz solve.my no. is [protected]
        MY DOCOMO SIM SHOWING SIM IS REJECTED PLEASE REACTIVATE THE SIM AS QUICKLY AS POSSIBLE .MANIK .[protected]
        my sim card rejected please renew it my number is [protected]
        My tata docomo sim is rejected. My no is [protected] and its mean to me very much. Please tell me how to activate the sim frequently.
        My tata docomo sim is rejected. My no is [protected] and its mean to me very much. Please tell me how to activate the sim frequently.
        why are you not pick uping Customer Care 121 number
        My sim was rejected for type security pin
        NEED PUK CODE
        sir,

        I inform to you, I have got TATA DOCOMO prepaid connection no [protected] before two days and I mistakenly I blocked the sim,
        Now I need the puk no please help me...
        Tata docomo :


        "sim card rejected" is displaying in my mobile. how to correct it? my number is [protected]

        aditi
        contect no. [protected]
        [protected]@yahoo.in
        m also getting the same mesage...wat m i supposed to do now???my no. is [protected]
        my mobile number is +91-[protected] . my sim card is rejected why because change the security settings.... please activate my tata docomo prepaid service........

        Tata Docomo — rejected sim

        hello sir/mam actually my sim card is rejected my number is [protected] so now can u please guide me what to do .
        i am getting sim card rejected on my cell phone after giviing up all attempts of puk. plz solve.
        nd plz do smting fast...
        A message "sim card rejected" is flashing on my phone. So please tell me what should i do now? my phone number is [protected]
        i am getting sim card rejected on my cell phone after giviing up all attempts of puk. plz solve.please reactivate my no. [protected]
        I am sim is getting rejected plz reply wat can i do???
        Sim card rejected mob.no.[protected]
        mera no recjected bata raha hai esliye mere no jald se jald reactive kardo


        mera no:[protected]






        ur's faith fully
        amreen taj
        My sim is rejected after giving up[ of all attempts of puk so plz reactivate my num plz num:[protected]

        Tata Docomo — sim rejected

        today automatecally my sim card has din rejected and i will in trouble because i cant operate my docomo no.
        i am using Nokia x2.my mobile no.is :[protected], now im getting "sim card rejected" on my cell after giving up all attempts of PUK...i had tryed all my sim and phone security codes.which it was not accepting therefore had to give PUK no...now am getting the above mentioned message...please tell me how to reactivate my sim??
        pllz help me :-(


        Thanking u,
        Muthukumaran
        email id:[protected]@yahoo.com
        my alternate no.is :[protected]
        AM ALSO GETTING THE MESSAGE "SIM CARD REJECTED".SO PLEASE REACTIVATE MY SIM. MY cell NO IS [protected]
        Dear TATA DOCOMO,
        I am very much irritated with your service provided. From previous 2 - 3 months i am getting messages like 'Sim card registration failed' and 'Sim card rejected'.
        every 2-3 mins. it show this message and network goes away. My net is going in waste due to your bad network.
        I request you to suggest the solution or else i will have move to your dad ie. VODAFONE
        Regards,
        Your unhappy customer
        TATA DOCOMO mob. number - [protected]

        Alternative mob. number - [protected]
        e-mail Id - [protected]@gmail.com

        And kindly provide nearby service outlet for mundra region, gujarat
        Hi Abhijeet.

        We have received your complaint and we will ensure it is resolved soon.

        Thanks and Regards
        Customer Care
        Tata DOCOMO.
        Make it soon within few days, or else I would be shifting to Dad VODAFONE!

        Thanks and Regards,
        Abhijeet Mahapatra
        my card is rejected what should i do my no. is [protected]
        Hi Abhijeet,

        Please be informed that as per you have changed the damaged sim. Hence problem yet sloved.


        Thanks and Regards
        Customer Care
        Tata DOCOMO.
        my no is [protected] showing sim card rejected please help me to activate my sim
        I got my docomo sim in 2010 and i was satisfied with your services.Now i tried to change my pincode,after several attempts it was locked and asked for PUKcode.I entered PUKcode.Then i entered new pincode.but it was not verified.Now it displaya sim csrd rejected.What shall i do?I must get my sim activated.Its so important.
        ur service is very best.but i requested for u, ur old sms benifit is verry great.curent sms benifit is don't like as custemer.so please life time sms benifit skim start.
        from;retailar
        my no. is [protected]
        please activate my no. it is rejected by attemting puk code
        my sim card rejected please renew it my number is [protected]
        sim card rejected
        i am using Nokia 5233. my mobile no.is :[protected], now im getting "sim card rejected" on my cell after giving up all attempts of PUK...i had tryed all my sim and phone security codes.which it was not accepting therefore had to give PUK no...now am getting the above mentioned message...please tell me how to reactivate my sim??
        pllz help me :-(


        Thanking u,
        Sanjay Prajapati
        email id: s.b.[protected]@gmail.com
        my alternate no.is :[protected]
        Dear TATA DOCOMO,
        I am very much irritated with your service provided. From previous 2 - 3 months i am getting messages like sim cards rejcted
        Dear Suryakant,

        Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

        Thanks and Regards
        Customer Care
        Tata DOCOMO.
        it is coming on my phone that my docomo sim card is rejected as entered the wrong PUK code too many times.plzsort me out the way to reactivate my sim card it is urgent
        Dear tata docomo my Number is [protected] has been showing simcard rejected...please do the needful help to me
        To whomsoever it may concern,

        When i switched on my mob., it showed "sim card rejected". I had tried entering puk no. earlier, but failed.
        Please help me with it.

        Ph.No: [protected]
        Dear Sir / Madam,

        My Sim has been rejected due to PUK code was entered incorrect, pls provide the details to get the SIM activated..

        My no :[protected]

        Regrds,
        Hemanth Kumar
        my sim card rejected please renew it my number is [protected]
        it is coming on my phone that my docomo sim card is rejected as entered the wrong PUK code too many times.plzsort me out the way to reactivate my sim card it is urgent ([protected])
        my sim card rejected please renew it my number is [protected]

        Lost Sim

        I have lost my sim on [protected], Plz block them

        Tata Docomo Last Call List

        i want [protected] this moblie last call List & current Location

        activation of prepaid sim

        I have purchased a prepaid tata docomo sim on 25 Apr 13, but it is nit activated till today , please solve my problem and mail me on [protected]@rediffmail.com

        monthly statement

        sir, my mob no.is [protected] i want to know my call list of this month(august 20th-27th) ( incoming and out going. so please mail to me on [protected]@gmail.com

        request for blocking of SIM card

        my son lost his mobile (phone No.[protected]) in bengaluru city bus, while traveling. please block this SIM Card and deactivate all services for this connection. S V C KAMESWARA RAO [protected]

        sim not opening

        dear docomo, i am not able to find my docomo sim please activate my sim as my mobile no is [protected] please open the sim as soon as possible or else provide new sim with same no and contact my other no is [protected]

        post paid billing cheet my money

        custamer care executive, s give me various differant type of tariff for my post paid connection bill i record audio for all speeches, guide me for the next step
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          S
          srpstalin
          from Tellicherry, Kerala
          Mar 8, 2012
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          Address: Thanjavur, Tamil Nadu

          TATA DOCOMO MOBILE SERVICE PROVIDER COMPANY IN TAMIL NADU
          IS ONE OF THE WORST SERVICE PROVIDER IN MOBILE SERVICE.
          I COMPLAIN TOO MANY TIMES FOR DEDUCTION OF MONEY FROM
          MY ACCOUNT,FIRST THEY REFUND ME THEN AGAIN TOOK MONEY(48 RS)
          FROM NEXT DAY .I TENSED TOO MUCH FROM LAST TWO WEAK .
          SO I REQUEST ALL THE DOCOMO USERS TO NOT USE DOCOMO SIM.
          IF I ASK FOR HIGHER AUTHORITY THEY DIDN'T ATTEND THE CALL MORE THAN HALF AN HOUR.
          Dear Customer,

          Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

          Thanks and Regards
          Customer Care
          Tata DOCOMO.
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            F
            faisalpdk
            from Bengaluru, Karnataka
            Mar 8, 2012
            Resolved
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            Resolved

            Address: Bangalore, Karnataka

            There is no signal, no clarity in talk with others, many cross talks happened.... often calls are interrupted...... very worst mobile gsm provider in india....
            Aug 13, 2020
            Complaint marked as Resolved 
            Hi Faisal,

            Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

            Thanks and Regards
            Customer Care
            Tata DOCOMO.
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              T
              tavrajan
              from Delhi, Delhi
              Mar 7, 2012
              Resolved
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              Resolved

              Address: Chennai, Tamil Nadu

              We from saveetha university asked for disconnection of phone lines and mobile sticks during Jan 2012. we have preferred numerous reminders but invain. we request them to immediately cancel and disconnect the following lines.

              [protected], [protected],[protected],[protected],[protected],[protected] we seek urgent action in this regard.
              for saveetha university,

              Finance officer
              Aug 13, 2020
              Complaint marked as Resolved 
              Hi rajan,

              We have received your complaint and we will ensure it is resolved soon.

              Thanks and Regards
              Customer Care
              Tata DOCOMO.
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                K
                kanaiya k.patel
                from Delhi, Delhi
                Mar 7, 2012
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                Address: Mehsana, Gujarat

                Sir,
                i got one sheme from tata docomo to recharge of 25 rs. and got 75 Rs, balance on 16th feb.i recharged but the sheme for 20 day i can use balance. 25 rs. for 3 days and 50Rs. till 20 days which would given me three days later.that is not specified in message.
                But till now i can"t remain balance 50 rs.i called but again and again told me to check after they will give me remain Balance.i called in care more than 42 times but many time none reply to me and care always busy for others call.
                So, sir please hepl me i[censored] r providing to ur services to us for our problems.
                mobile no- [protected]
                i wnt positive benefit from you. please try as possible as speedly reply me.
                thank you
                kanaiya patel
                Hi kanaiya patel,

                We have received your complaint and we will ensure it is resolved soon.

                Thanks and Regards
                Customer Care
                Tata DOCOMO.
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                  Z
                  zaki2h
                  Mar 6, 2012
                  Resolved
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                  Resolved

                  Address: Krishna, Andhra Pradesh

                  I received sms last evening on my mobile no [protected] by mentioning that "Sorry, ur details do not match with our records. Please re submit it". So I would like to ask u people how many times will u ask for documents. U people already ask me twice with in five months & my number was disconnect for more than a week even after submission of documents. Why ur network provider is asking document again & again. A person can be provide document on time & guys r disconnection his running no even with out his fault. Its ur fault If my documents was not complete than why did u accepted it? & why my no activated again since last 3-4 months? What kind of customer service u people are giving?
                  Please advice me what should I do? I am very tiered of submitting documents & running after it.
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Regarding my documents, I had been to Docomo office here in Vijayawada & got mail from Mr. Vijay Kumar K, Nodal Officer-AP plus call from docomo stating that my documents is clear & my sim will not be block. Now again same thing even after I got confirmation from three different ways they blocked my sim. Why Docomo have such a worst customer service? You can go through the following mail from Dear Mr. Vijay Kumar K, Nodal Officer-AP, TATA DOCOMO. Even I tried to speak with customer care they too block me. What should I do now? I never seen such a third class & worst communication gap between company it self.
                  At least now I deserved better service.

                  "Dear Mr. Zaki Husain Al-Hafiz,



                  Subject:- Concern raised wrt Service barring- Mobile No:- [protected]



                  This is further to your email correspondence regard to Documentation



                  At the outset, please accept our sincere gratitude for the time taken and effort made by you, in sharing your concerns.



                  In response to your mail we wish to record the following:



                  · You have raised a concern related to Documentation on 06-Mar-2012.

                  · We have verified your account details and found that, you have received the verification call on 05-Mar where in you have not shared the proper information due to which an intimation SMS was relayed to your number.

                  · Based on your concern we have intimated to the appropriate escalation level and for the restoration for services. We request you to kindly ignore the SMS which you have received with regards to documents.



                  In this context, we regret that your experience has not been commensurate with what we strive to provide. Kindly view this incident in isolation and not as a representation of our services.



                  We assure you of our best attention at all times. For any query, please feel free to mail us at Nodal.[protected]@tatadocomo.com



                  Regards,

                  Vijay Kumar K

                  Nodal Officer-AP

                  TATA DOCOMO"
                  Surprise Surprise...
                  Dear reader for your kind information, I am in need to re-activate my number urgently. Even though its mistake from TATADOCOMO I had been to TATADOCOMO's office here in AP Circle, Vijayawada City & Location Eluru Road. I was surprise after hearing that I had said my verification name wrong apart from that I was ready to re-submit my Identity once again but they don't have re-submission form. Ha ha what a joke, initially they disconnecting with customer fault now even ready to submit application once again they don't have application form. Can some one tell me what should I do in this case? I already submitted my documents twice & earlier my number was barred for almost ten days. Really I am very tiered of this Docomo. Here in DOCOMO office they are I must submit my document once again, Is there is any other way to submit documents?
                  Still no one get in touch with me. But right now my sim is active, but m not sure about for how many days.
                  One more thing Docomo promise me to give some special offers, still that offer also has to come. I guess they surprise me by blocking my no.
                  I don't know how to describe such kind of customer service?
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                    M
                    Mohd Ishtiyaq
                    Mar 5, 2012
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                    Address: Uttar Pradesh

                    sir mujhe ye email aaya hai 5/03/2012 4.00pm to mai ye janna chahta hoon ye email sahi hai ya logo ko bewakoof bnane ke liye karte hai,



                    TATA MOBILE PROMOTION AWARD 2012
                    CONGRATULATION
                    [image] WINNERS ONLY: DEPT TATA AVENUE
                    STAMFORD BRIDGE LONDON.
                    SW1V 3DW UNITED KINGDOM TATA COMPANY OFFICIAL PRIZE NOTIFICATION. Tell:[protected],
                    [protected]. THE TATA BOTTLING COMPANY
                    2012 MOBILE PROMOTION PRIZE
                    AWARDS. [image] Dear Lucky Winner :
                    Mohd Ishtiyaq. We have contacted all the financial
                    institution involved and they have given
                    the clearance to have the funds
                    delivered to you. Congratulations from
                    all o[censored]s at TATA COMPANY LTD U.K. We
                    will like to inform you that your winning prize has been processed and endorsed
                    for delivery to your nominated address
                    as indicated by you. Your parcel shall
                    leave UK today being Monday 5th of
                    March 2012. And will arrive in Your
                    country India on Tuesday being 6th March 2012. We are glad to inform you
                    that your fund will be delivered to you
                    via our Diplomatic delivery channel. Be informed that your winning prize
                    together with your other
                    within this stipulated date. CONTENTS OF YOUR PARCEL.
                    (1). Winning Prize valued at
                    £.500,000:00 GBPS
                    (2). Way-bill invoice .
                    (3). Winning Certificate from Tata
                    Company Limited United Kingdom Department.
                    (4). Brochures. You should note that the Diplomat will
                    accompany the parcel from United
                    Kingdom to your country to ensure the
                    safe passage .He will contact you as
                    soon as he lands in your country. We
                    urge you to co-operate with him. All your contact information have been
                    forwarded to the diplomat, he will
                    contact you upon his arrival in your
                    destination.
                    Below is his flight schedule to your
                    country
                    Bom tarde.


                    Venho por meio desta, estar ciente na premiação, atraves da Nokia N95, atraves da Nokia Official UK Promoçoes.
                    Uk.officenokiaofficialpromo, faz a apresentaçao, benefeciando 750.000, 00 GBP, tenho o numero da identificaçao .
                    Na loterica, nao efetua o pagamento, na caixa economica, nao houve infomações, sobre entendimento com a NOKIA.
                    Há propia NOKIA UK tem a Vetex, como parceira realizando tramites de Checkaut, porem não estar tambem efetuando o pagamento do valor mecionado.
                    Favor informar como posso receber o premio da NOKIA UK.
                    atraves de Winner NOKIA.
                    Fazer comentario a Xuxa diante dos jogos da Europa, "Eu sou amigo da Saxa, participei do file "sonhos de Café com Leite"
                    Pergunte por favor onde posso ser comtemplado com o premio.

                    Alexandre Dos Santos Lima

                    [protected]@hotmailcom
                    Hiiii I got it this Email. 3April 2012 but I think its froad system because the maneger who calling he want to 25, 500/Rs. Indian for ragistration is it true or lie??? From- [protected]@yahoo.com
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                      V
                      Vinay Sharma
                      from Mumbai, Maharashtra
                      Mar 4, 2012
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                      Address: Gwalior, Madhya Pradesh

                      Hello sir,

                      many times less my balance without any dituction

                      My tata docomo no.[protected]

                      Vinay sharma
                      Hi Vinay sharma,

                      We have received your complaint and we will ensure it is resolved soon.

                      Thanks and Regards
                      Customer Care
                      Tata DOCOMO.
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                        J
                        Jatin Kanchan
                        from Ludhiana, Punjab
                        Mar 4, 2012
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                        Address: Maharashtra

                        my sim no. [protected] has been lost.so plz block that sim immediately.plz
                        regards,
                        Jatin
                        i have lost my sony erricson phone.So how can i find my mobile phone?
                        my sim is blocked asking security code .please send the code.no is [protected]
                        Sir,
                        I lost my mobile and request you to block my sim urgently or as soon as possible.....the mobile number is [protected](tata docomo)
                        pls do it urgently!!!!!!!!!
                        Hi Jatin,

                        We have received your complaint and we will ensure it is resolved soon.

                        Thanks and Regards
                        Customer Care
                        Tata DOCOMO.
                        I have lost my contact number that is [protected] on 25 Feb 2013 due to Mobile lost..I have given complaint on that same day but it did not happens.
                        Please Block SIM on immediate Basis.
                        And I would like to take the Duplicate SIM on the Same number.
                        Hello, I have lost my SIM of TataDocomo at 7th Oct 2014 and I want to block that sim So please Block This SIM as soon as possible
                        Creditial
                        SIM No. [protected]
                        Provider:- TATADOCOMO
                        Last Recharge : 101
                        Name Mahendra Garg
                        Address:- 875 Azad Nagar Pathani D Sector BarkhedaBhopalBhpMadhya Pradesh-462001

                        Alterntice contact NO :- [protected]
                        i have lost my mobile phone which has the Tata docomo prepaid connection. Request you to kindly deactive the SIM Card to avoid misuse of my mobile number.

                        My Mobile #:[protected]
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                          U
                          Upendra Kumar Sahu
                          from Mumbai, Maharashtra
                          Mar 4, 2012
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                          Address: Nagpur, Maharashtra

                          Sir, On dated 03.03.2012 I have e-recharge of Rs 90/- in my number [protected] for 3G service activation.Tran ID [protected] for Rs 90/-.But no 3G service would be avalable by tata Docomo to me and also inform to costomer care on dated 04.04.2012 and give me complaint number at about 9.30 hrs.But they have no responce and not given me complaint number. Please look into the matter and refund me Rs 90/- and also inform me my Mobile no [protected] & email no [protected]@gmail.com
                          Hi Upendra Kumar,

                          We have received your complaint and we will ensure it is resolved soon.

                          Thanks and Regards
                          Customer Care
                          Tata DOCOMO.
                          Hi, my self Archit Nipaney & i have use the tata docomo broadband service A/C[protected], many problem facing last three month. many times complaintes but not solved my problem .i have only one problem, dowloading time modem internet light off.i have not complete download any pic, video & chat.
                          Please problem shortout either connection closed.

                          Regards
                          Archit Nipaney
                          [protected].
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                            B
                            bharat lodhari
                            from Mumbai, Maharashtra
                            Mar 4, 2012
                            Resolved
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                            Resolved

                            Address: Porbandar, Gujarat

                            I am Tata Docomo user & approx last two month i have suffering from this network, they have active on my tata docomo number [protected] some horoscope subscription, i have many try in my selt & many time i request to customer care but they dint stop that subscription & i suffer to every week n my balance also cut n every week so please i request to you do the needful

                            thanks & regards
                            tata docomo customer
                            [protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Hi Bharat,

                            We have received your complaint and we will ensure it is resolved soon.

                            Thanks and Regards
                            Customer Care
                            Tata DOCOMO.
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                              K
                              Kailas2486
                              from Delhi, Delhi
                              Mar 2, 2012
                              Resolved
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                              Resolved

                              Address: Thane, Maharashtra

                              My name is kailas l dingankar

                              I have docomo card and number is [protected] and my alternate number is [protected].
                              I call docomo customer complaint number 198 to launch complaint that my 2G internet is not working in my area but was working fine in other area.
                              but instead he gave me reasons and suggestion that i[censored] have network than there is no GPRS problem.and he did not took my complaint.
                              instead of giving me suggestions he should have took my complaint.
                              But he did not and then told his name As Mr. mukesh kumar tyagi.

                              i would recommend docomo to have proper customer care executive on complaint number 198 to take only complaint instead of giving suggestion

                              I have voice recording of this conversation.

                              Thanks you
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              From the day i recharge i m trying to launch complaint about internet on 198 but no Customer care executive registers complaint.
                              customer care is for customer service and to solve there problem.
                              if customer care executive doesnot take complaint than how will the issues resolved.
                              Hi kailas l dingankar,

                              We have received your complaint and we will ensure it is resolved soon.

                              Thanks and Regards
                              Customer Care
                              Tata DOCOMO.
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                                H
                                hellosudipta
                                from Kolkata, West Bengal
                                Mar 2, 2012
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                                Address: South 24 Parganas, West Bengal

                                This is the reality about Tata Docomo who contantly advertise about non-activation o[censored]nwanted services in every possible entertainment and news media as well as on their web-site.

                                They activated a 99 CALL service without my consent (i recently came to know what it is) - which is actually a news service as pointed out by the CSE in my last interaction. Every month Rs 30 is deducted from my account. Every month i have to call customer care who sometimes refund the amount and sometimes don't. However no-one deactivates the service. Sometimes they will tell you it is already de-activated - just to have the same issue next month. This has been going on for the last 6 months. No-one from customer care has bothered to take down a complaint till today. There is no concept of lodging complaints by e-mail. Escalations to the nodal officer have no effect (In fact nodal officer is also a call center now as bad as customer service). I have been a long time customer care of Tata Docomo. Things were not as bad when i took the connection - however it is unfortunate where the company has reached today. The trust factor cannot be there.

                                I have decided to leave the service for good. Today morning for the first time customer care took down a real complaint as they realized they were about to loose a customer (complaint no GBL[protected]). However i think i have already lost patience and trust - on a service which i think is otherwise good.

                                Thanks,
                                S Chandra
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                                  Shubham saxena
                                  from Powayan, Uttar Pradesh
                                  Feb 29, 2012
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                                  Address: Shahjahanpur, Uttar Pradesh

                                  I have recieved msg from tata doc. On my no. [protected] Regarding free call me tunes and song selection for 10 days but when i selected the song, amount of rs. 15 deducted from my a/c bal. And the song set was different from my selection. I have complaint to customer care but there is no response.
                                  Hope u will solve my problem my problem as soon as possible..

                                  Contact: [protected]
                                  [protected]
                                  Hi Shubham,

                                  We have received your complaint and we will ensure it is resolved soon.

                                  Thanks and Regards
                                  Customer Care
                                  Tata DOCOMO.
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                                    I
                                    imranpopup
                                    from Mumbai, Maharashtra
                                    Feb 29, 2012
                                    Resolved
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                                    Resolved

                                    Address: Bhopal, Madhya Pradesh

                                    Dear Sir,

                                    I receive my first bill but this bill is totally fake.... i never aspect to tata docomo.... this is very bad experience with your company ....
                                    please adjust bill..
                                    i m using only one connection but bill giving be 2 connection ....... this is fake bill & i want to quit your company , please closs my connection


                                    Mobile no. - [protected],,,,
                                    relationship number-- [protected] ,
                                    bill number--[protected],
                                    bill date--25/02/12,
                                    bill period--23/01/12 to 22/02/12,
                                    complain No. 434072 .....


                                    please solve my problem....


                                    thanks


                                    from Imran beg
                                    mob. [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Hi Imran,

                                    We have received your complaint and we will ensure it is resolved soon.

                                    Thanks and Regards
                                    Customer Care
                                    Tata DOCOMO.
                                    Hi Imran,

                                    We've escalated your issue to our Concerned department, they are working on it & expected to get in touch with you shortly.

                                    Thanks and Regards
                                    Customer Care
                                    Tata DOCOMO.
                                    Hello,

                                    My name is Tasha s Dham and my no is [protected] is a new CUG connection. It is just 4 days the number is activated and ur system show unbilled usage of round 1500RS. What the hell is this? I have called 121 & 198 several times to answer me about the details and ur customer care executive is useless, they were very unhelpful, as i have not used this card not more than 5-6 calls a day and this is only local and cug calls. How can this is possible??

                                    I need the details right away.. I have also got info tht it is for internet usage..wht is this..my handset is micromax x101 it does not support internet usage..according to my knowledge.. even if does support it i have never used internet or gprs with this card as i have my alternatne docomo prepay number [protected] with 250 plan active on it, which give benefit of 250 full tt, 1gb 3g and 2g unlimited on the above number.

                                    How it is possible that i have not even used the services and being charged for it. Your systems are useless. I have not at all used the internet services on this number. A[art from that i was also informed that i have some other number with the same details and have been charged for that which is again incorrect. I have a other number [protected] and it is nt evn used for more than 5 calls til date.. How can this all is possible.

                                    I need a call back on right away from the manager. I have wasted my time alot in last 2-3 days speaking to your customer service team. It was useless and just wst of time.

                                    Tata Docomo is liable to pay me the time which was wasted because of this error. How can u charge any one if the service is nearly not at ally used. I need the immeidate attention to this complain or else i will directly go to TRIA. which will make this worst ...and tata docomo will suffer it..

                                    Call me at [protected].. thats it

                                    Tasha Dham
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                                      R
                                      rushi.vrce
                                      Feb 27, 2012
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                                      Address: Ahmedabad, Gujarat

                                      I purchased a Tata Docomo SIM Card for use of internet.
                                      When I access internet using APN - TATA.DOCOMO.INTERNET, I am receive extremely slow speed internet.
                                      With max speed of 4 kbps.
                                      I believe this is not as per standards and should be corrected immediately.
                                      You can contact me @ [protected] for any further discussion.
                                      I hope with the competition around you would like to be more professional in your services than losing customers.

                                      Regards,
                                      Hi Rushi,

                                      We have received your complaint and we will ensure it is resolved soon.

                                      Thanks and Regards
                                      Customer Care
                                      Tata DOCOMO.
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                                        R
                                        Ramesh yadla
                                        Feb 27, 2012
                                        Resolved
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                                        Resolved

                                        Address: Chennai, Tamil Nadu

                                        Dear Sir,

                                        My mobile number is [protected].
                                        Service provider is Tata docomo.

                                        Please send my mobile call log from December 2011 to February 2012 to mail [ramesh.[protected]@gmail.com]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Hi Ramesh,

                                        You can go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

                                        Thanks and Regards
                                        Customer Care
                                        Tata DOCOMO.
                                        Same here dude !
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