[Resolved]  Tata Docomo — Unsubscribe Personalized Horoscope Pack

Address:Chennai, Tamil Nadu

Dear Sir,
I am having Mobile No.[protected] of TATA DOCOMO service provider.Since last , somehow company has activated "Personalized Horoscope Pack" without my notice. I tried so many times to unsubscribe the same, but failed. Company's complaint registration system is also not working. Company deduct Rs.10/- per week from my prepaid account balance, which has not been used for a single time. Kindly arrange to unsubscribe the same & refund of deducted amount.

I have already raised a complaint but still the problem is not resolved. Again saying Renewal of package, Company deducted Rs.10 every week. Please unsubscribe it asap.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,

I have again received a message saying the "Personalized Horoscope Pack" will be renewed within 72 hours and Rs.10 will be deducted from my account. Please unsubscribe the activated pack as soon as possible.
Dear Sir,

The complaint is not yet resolved. Another Rs.10 has been deducted from my prepaid account saying the "Personalized Horoscope Pack" is renewed for this week. Kindly unsubscribe the activated pack and refund the deducted amount as soon as possible.

Tata Docomo — Weekly Personalised Horoscope

Sir, one package of Personalised Horroscope has been started nearly about 4-5 months back without forwading any request bt the Tata Docomo company. Due to this weekly Rs.10 is being deducted from last 4-5 months. My cell no is [protected]. On contacting web they instructed to call customer care on number 155223. The message of deducting the amount is coming from the no. 53300.
We tried by contacting customer care several times but could not succeed.
Sir, on complainting on the website of the company it is not accepting the complaint. So please kindly help us to stop this weekly package as we are not using it & also not interested in it.
Thanking you.
sir my no. is [protected] and on my no. a horoscope pack has been activated which is charging rs. 10 i want to be refund it and deactivation of this service soon
My SIM no. [protected] too has been activated for horoscope pack without my notice. I tried dialing 155223 to deactivate as per sms received for deactivation, but the system says, you don't have any services activated. It seems I am being fooled by the TATA DOCOMO company!
I want this service to be deactivated immediately. Is there any solution?
sir'my mobile no. Is [protected] & in this no. Personalized Horoscope pack is activated without my notice & every 7 days 10 rps is cut from my main balence.
pleas deactivat this pack & refund my balance.


Thank you
ear Sir,
I am having Mobile No.[protected] of TATA DOCOMO service provider.Since last, somehow company has activated "Personalized Horoscope Pack" without my notice. I tried so many times to unsubscribe the same, but failed. Company's complaint registration system is also not working. Company deduct Rs.10/- per week from my prepaid account balance, which has not been used for a single time. Kindly arrange to unsubscribe the same & refund of deducted amount.

I have already raised a complaint but still the problem is not resolved. Again saying Renewal of package, Company deducted Rs.10 every week. Please unsubscribe it asap.

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