Tata DoCoMo Complaints & Reviews

Most pathetic customer service which I ever came across in my life. Just a big brand and classey commercial but when it comes to reality the customer service term has been insulted.
Since 19 days I am trying seek assistance for my prepaid service with TATA DOCOMO and am being ignored. Even after multiple calls to their so called “ customer service” dept and waiting for hours to speak to a supervisor who is always busy no matter...

I had requested for deactivation of Blackberry service on my mobile no:[protected], ten days back but they are not deactivating the same . i had given several complain but no responce.pl see to it and do the needful and give justice as soon as possible, pl see to do it today as today is expiry date and tommorow they will again charge for next month which i am not requiring ....

i recd a mms from tatadocomo no. with an sms that i have recd mms and go to link as http://mms.tatadocomo.com/mms/ with login as my phone no. [protected] and password as password, how ever while accessing the mms a window poped up showing message that ' ooops, this link is broken", in that caes can i see the mms or the same need to be forwarded again? krishna...

Sir,
I wanted to lodge a complaint against TATA DOCOMO for being irresponsible towards customers.My balance was getting deducted daily so I contacted customer care for clarification.When I contacted the customer care they directed me to higher authority for which they made me wait for more than half an hour an and still there was no response.This happened to me whenever i called the customer care.

Regards
Ms.Nishana...

Dear Sir
I am having TATA DOCOMO PREPAID SIM CARD IN use for last two years. No. Iis[protected]
On 08 May 11, i activated Voice Mail service by sending a SMS as instructed, to the service provider TATA DOCOMO. Not satisfied with the service, i sent a request by typing CAN VM to 121 to cancel my voice mail.But i couldn't deactivate it. sINCE THEN I have placed request with TATA DOCOMO several times but in vain. TheIr...

Tata Docomo is keeping things pretty simple as per its Tag "Keep it Simple.. Silly(customers)". Activating services and deducting money... Pretty Simple... making customers silly.

When complaint to the customer care they say you have activated,,,,, but what service has been activated they also dont know....

Unwanted subcription (game pack, astrology, health tips, callertune and other nonsence) will be activated on its own to the number [protected].
Currency will be deducted.
They will say its activated by us.
even if we dont use the sim for a week the currency will be deducted.
only once i got rs30 back for deactivating the automatically activated pack within 6hrs, then again 10Rs was cut for astro pack.
Yesterday...

This is Ashish Chaudhary. I bought a tata docomo 3g datacard with speed of 3.6mbps for a price of 1999 for the device + spent Rs 1150 for recharge for 3 months validity.

one week before, it started giving me problem by giving error msg "connect failed", while connecting the internet. then i contacted the customer care they askd me to uninstall the software for tata docomo and reinstall and then connect. I did the...

I and my friend are willing to buy tata docomo 3g prepaid dongle. My friend asked me to get one for him as well as he could not go along. I went to the tata docomo store 3B2 Mohali at 10.20am. The executive attended me around 10.45am. She kept on insisting to buy postpaid 3g instead of prepaid 3g. But I asked her to get 2 pieces of dongles for me. For one dongle I gave my id along with my photo and for the other dongle I gave my friend's...

NEVER buy TATA DOCOMO

I bought a TATA Docomo 3G USB device and SIM card connection Bangalore, on 22nd may 2011. It worked for around one week and then the connection was barred as the address verification was done by the TATA Docomo staff in that week.After next week they dis continue my connection.
During the next week I repeatedly e-mailed TATA Docomo as reminders to reinstate my connection. However, It never got...

Hello Tata Docomo,
For Hot N Sizzling Models service i was charged with Rs.10 four times,without even giving me a prior notice of this service.A message was send to me that Rs.10 has been deducted for Hot N Sizzling Models subscription and its getting renewed every week and 10 Rs deducted from my account.Out of that two time they have refunded my money and after that they start ignoring my call and further when i tried to unsubscribe...

I am using Tata Photon+ No. [protected] where in they committed me 3.1mbps speed but the day I purchased this device I am not getting speed more than 256kps to 700kbps. I had lodged complaint several times either they did troubleshoot over the phone or they sent an engineer again they did the same troubleshoot after that you will get 256kbps as per our commitment we can’t do anything. I am not happy with the services I want money refund....

hi i m saurav singh from bangalore..m using tata docomo from last 3 years but in dis recent month i face lot of problem from the service provider..unknowingly docomo cuts arround 100 rupees from m balanc and wen i call customer care dey told dat some service has been activated mistakely and dey wil deactivate it and d money il b refunded in few hours but dat hour hasn't came yet and its happening everyday and some servic gets activated...

NEVER buy TATA DOCOMO

I bought a TATA Docomo 3G USB device and SIM card connection from at Manyata Embassy Business Park, Bangalore, on 14th April 2011. It worked for around one week and then the connection was barred as the address verification was not done by the TATA Docomo staff in that week.
During the next week I repeatedly e-mailed TATA Docomo as reminders to reinstate my connection. However, It never got re-connected....

Hi,

This is regarding a legal notce by Tata docomo dated 27th May 2011. Though I have asked (Customer care) to cancel my post paid connection they kept sending me the bill and now asking me to pay the bill which I have never used. I have all the email communication in this regard from Tata Docomo customer care.

I got the legal notce from tatadocomo to pay the amount + legal fee. Isn't it unfare on their...

Dear Sir/Madam,

I have TATA DOCOMO no. [protected]. The company had activated the live astrology serivce without my confirmation on 1 or 2 months before and Rs. 10/- deducted from my balance.
I had call to customer care but the executive replied me call on 5330013 for deactivation of this service but When I called on that No. I heard please press 1 for subscription of this service. there is no option for unsubscription....

Hi, I am Harsh Malik.I am using tata docomo network.My no. is [protected] and i am suffering by unwanted MOTD service.I didn't get any good response from customer care.Please deactivate MOTD service from my number....

this number [protected] called me this night,..many times,..and using abusive language,... i kindly request u to suspend this number or deactivate immediately,...or i have to complain this issue to your higher authorities
if no action is implemented from your beck-team IMMEDIATELY ! then i think i have to take my own steps that will damage the reputation of the TATA DOCOMO service!


after your backend team action...

I am using Tata Docomo [protected], before some day I received a sms that If I recharged with amount 30 than I will receive complete balance. Rs. 25.20 at the recharge time and remaining balance after 72 hours. Then, I confirmed this thing from there Customer care, one man agreed from this offer and I also asked him that weither I have to recharged it from paper voucher or E-recharge, he replied benefits will be applicable in both terms. So...

An astro (panchang) services was subscribed on my mobile network without my wish and I was charged rs.10/- Per week,I called up the customer care executive of tata docomo and got that service deactivated and my rs.10/- Was also credited to my phone account,but the service contiuned and next week again they charged me rs.10/-, I again called the customer care and got it deactivated but this time my money was not refunded, and since then its...