Tata DoCoMo Complaints & Reviews

Last week, May 18th 2011, I received a full talk time offer from Tata Docomo in an SMS. This promotional offer said that the offer ends on April 24th 2011.

As I was short of balance, I straight away charged with Rs. 75 but only credited Rs. 65 (Expecting Rs. 75). I assumed that the offer would end on May 24th 2011.

Docomo nowadays sent expired offers, so as to fool their customer. When I contact customer care...

Please note the details of my complaint below:

1) I subscribed to Docomo's INR 299/month postpaid plan ("postpaid") several months ago.

2) I used phone number [protected] and paid all amounts billed by Docomo until 17th February, 2011. On 17th February 2011, I sent Docomo an email stating my intention to cancel the postpaid plan and requested Docomo to discuss the possibility of moving to a prepaid...

Hi,

Ref: [protected], Karnataka
By mistake I have subscribed to English Seekho VAS Services and have been charged Rs.30. Now I don’t need this service pack.

1. Please unsubscribe this & any other value added services in my above number as soon as possible.

2. Also unsubscribe all alert & Horoscope service requests in future.

3. Also unsubscribe unwanted calls/Promotion...

I am using Docomo Since Jan 11, 2010.
Last time on 21, Apr 2011 i have recharged with RS. 24 in which is for :- Local and STD Tata to Tata at 1p/6secs for 30 days.
Yesterday that validity has expired, then today at 6.30 pm i recharge Rs. 24 through online, in website of tata docomo they have mentioned (Local and STD Tata to Tata at 1p/6secs for 30 days) as i have attached screen shot.
I have called a Docomo STD number...

Photon Connection No-[protected]
User- Narinder Kumar Narula
compliant[protected] &[protected] &[protected]

I had bought a TATA Photon connection on 25th April 2011. After buying the same I have been repenting like anything because all that I have got is only trouble and botheration.

The only purpose of buying the connection was to do video chatting with my relatives, the requirement was communicated...

To Docomo
I bought the docomo stick for 4000 rs from the docomo store at richmond road at Bangalore, when it was advertised in big that the amount will be paid back (adjusted in 8 months).

I have been following up since I received the first bill. Each time the rep will tell me to reduce 500 rs and pay the remaining.
I made two such payments and each time the money was refunded to me.
Last time the agent...

This is regarding my number[protected] that has been switched to Tata Docomo after MNP. They ported my number in docomo on 12th May and it was working fine till 19th May. Suddenly on 19th May without any prior message or intimation they barred my all outgoing and incoming calls claiming that my documents have not been submitted. The problem i faced after barring is that i was travelling and could call anyone during my family emergency....

Hello

My complaint is regarding the this Hot sizzling models service getting activated automatically. This has been happening for 4th consecutive time. I am tired of calling the customer care and informing them. I surprised the company and the customer care is still not aware of this! They the service doesn't get activated without my permission. This is very annoying since i have already lost some 40rs.

Tata...

Myself Roysten D'silva .I did a online recharging from website tatadocomo.com, clicked on the special recharge. Then i saw GPRS plan of 95Rs, in benefits it was written as 6GB usage free for 30 days validity but when i recharged my account was credited with only 4GB where is another 2GB? when i asked this to customer care they don't have any idea about this, not only this they don't have any idea regarding any of their services....

Sir,
One mobile number of Tata Docomo is always disturbing me by sending vulgar messages and giving miss calls. Whenever i try to contact him he just keeps his mobile ON and does not reply to me. Please sir send me the details of this number. i.e. [protected].
Waiting for your reply.
Thanking you...

THIS WHOLE MONTH SPEED WAS AT 25 KBPS COMPLAINING LOCAL LEAD TO HARASSMENT WHIT WRONG BILLING SMS N NOT PICKING UP PHONE.
CALLING HELP CENTRE HELPS NEITHER. NO MORE TATA DO THE SAME.
FROM TEE TO INTERNET I WILL NO MORE BUY ANYTHING MADE FROM THEM
I WASTE LAST TIME 550 RS. N LOOK FOR NEW PROVIDER. IF THE FELLOW IS FIRED THE SPEED RESTORED N I GET 50 % DISCOUNT ON THIS MONTH BILL I STAY OTHER WAYS [censored] OFF TATA...

I bought the Tada Docomo 3G data card more than 1 month ego it is still not activated. They have also disabled my SIM so i had to buy new SIM. But even new SIM is not activated and also they are saying you will not get 500 rupess discount on your bill which was there earlier.
Its being 1 month and 6 days i bought the 3G new data card and i have just used it for 2 Hours. Its customer care service is also pathetic.
I never recommend...

plz my service mvc & Mod stop...

my no : [protected]
your subscription to motd has been renewed . You've been been charged Rs. 3.0/-.
This sms duducts my account bal. By 3 everyday.
Please Deactivate this plan....

Jitin saxena
Mob.no.[protected],[protected],[protected],[protected].
89,adarsh nagar colony,
Baduzai peshawari,
Shahjahanpur.242001

Sub: Reference to complaint no. [protected]. Dated 11.05.2011.
Sir this is my second time complaint to you and many times i complaint to customer care executive 121&198 to(Mr.Amit,Vivek,Mis Rashmi & Anjali) but all of them mislead me and not give me right information...

Dear Team,

1) This is refrence to the complaint no:[protected],
My mob no: [protected].
I am getting stupid calls from the Buddy chat on daily basis; I do not know how it’s activated. Various times, I lodged the complaint and tried to deactivate the service.
I got the confirmation SMS of deactivation also. But again I am getting the same stupid service SMS and calls.
I request you to deactivate...

dear sir main docomo ka regular custumer hun within 2days mera198rs cut hua h mujhe mera paisa wapis karo otherwise i will take action...

mvc service was auto activated on my no. Before 7 days and deducting 3rs daily and coming a sms daily from 52250 that your mvc was auto renewed. I have many complain to customer care to deactivate my mvc subscription but nothing was doing from cust care and mvc was not providing any facilities . So please deactivate my mvc subscription from my no.[protected]...

dera sir/madam,
I would like to bring to your notice that thousands of your subscribers accross India exploit you services.It includes both 3G as well as 2G.Now these exploiters have found a new way.to exploit your services they use the following proxies to surf as well as download without any limits on your network:
a) 61.16.174.214
b) 125.19.233.102
c) 67.19.63.178
d) 74.244.63.21
e) 203.115.112.5br...

dear sir,
i already activated my dnd [donot disturb]services on march 26th 2011.at that time customer relation executive told me that dnd services got cancelled within 15 days but it's not worked.agin i forwarded a complaint in april 15th.but my problem is not rectified yet.my mobile number is[protected]...