[Resolved] Tata Docomo — continuously cut off of balance without having any reason

jyotirmayee kar

from Bhubaneshwar, Odisha

Address:

Odisha

sir/mam,
I want to say u dat, m using tata docomo netwrk for last 8-9 months. And instead of having lots of complain ,tata docomo is charging balalance which is unauthorised one,without of bieng calling some one or activating anything tata docomo z charging a lot.Today without of bieng my,concern it has charged Rs.94 from my balance.I dont know how it gt happened.and wen,I called customer care ,dey r saying dat I have been called an I.S.Dcal for 9:13,which is totally a fake one. I am the,owner of this sim.,dont I know dat have been called to whm and when? please do concern on my problem.
As far,as I know I have tried my best to acknowledge you,with the truth .

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Aug 14, 2020

Complaint marked as Resolved

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Comments

georgetjohn

from Bengaluru, Karnataka

Tata Docomo — Taking my balance without my concern

I, have given a complained on 5th April , 2011 telling that I want to activate a DND service but still now its not bean activated . yesterday that’s is 17th April , 2011 I lost my 10 rs and when ever I call Custo mer Care they are hanging my call and I think that its on 5th of april I lost like 10 rs and they told they will give it back but I got only 6rs
This is my last and final complaint i[censored] didn’t take action I will give a direct complaint to consumer court and will change my number

nikhilbansalkumar

Tata Docomo — cut the balance without any reasons

tata docomo co. Is a very worst comapny. They cut the balance without any reaosns they cut my 40 rs and then 10 rs without any reason.and when i ask them they say hum to aise hi catenge jo chaye woh karlo. Their customer help service is very poor

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Nikhil,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID on [protected]@tatadocomomarketing.com so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and Regards
Customer Care
Tata DOCOMO.

yogesh kalambe

from Mumbai, Maharashtra

Cut off my balance without any reason.
Tata Docomo is a very big and worst comapny. They cut the balance without any reaosns they cut my 65rs balance...when i call in call center they tell me that we cant gave you back the balance.it is not first time they done with me second time they did it...i want my 65rs balance back or i am going to close my number...Last from 2 and an half year i am a Tata Docmo customer .but from last 6 months they are doing like that i am really... Feeling bad they doning like this with me... IMy number...[protected] mt E-mail [protected]@gmail.com...I Feel that Tata Docomo can help me and gic=ve me my balance back..as soos as possible...