[Resolved]  Tata Docomo — currency deduction

currency — Issue

I am V R Kamath owner of Kamath Medicals Bhadravathi Karnataka. My Mob no is [protected]. I am selling currency from last 5 years. The local distributors who supply currency to us are burdening me. They are saying that 50% of the currency must be taken by scratch cards. But in our shop customers want only e-currency directly. so it has become a great problem to me. It is my humble request and hope that you will sort out the problem as early as possible. Hope you do the same and reply me.

Thank you,

Tata Docomo — tata docomo money deduction

i m using GPRS service in tata docomo, on 13/5/2011 at 9.30 extra amount of money(Rs. 53) is deducted from my main account, instant of my GPRS account.
i called customer care but i could not got any help form there.
they told that you might visit to chargeable site.but i was visited to gmail only. but i an using GPRS service daily and i am visiting gmail daily and it it charges me from my GPRS account, but this time they charge me from my main account even my GPRS account have enough balance ( more than 5 MBs)

please reply what are the option i have ,to solve the above mentioned problem.

Hi, mo no [protected] please deactivate my B-Town Rockstars service in minimum time.

Tatadocomo — currency deduction

Mobile no - [protected]

To the consumer court head.
bangalore

Dear Sir,
We have taken the above number connection from Tatadocomo, They would deduct the corrency of prepaid sim connection without any information, when we call to the customer care staff, they negelct our issue, and answer us the server is busy and the staff doesn ' t refund our money likewise we have lost more than 300/- rs from them, now we that amount as refund with interest this must not occur further from them.
Due to this reason we did mobile portability to vodafone Even there this issue of currency deduction takes place, the staff give different reasons and dosen' t refund our deducted currency. Here we lost about 200/- rs . Please help us in refund of this money. Please oblige.

Please us next issue of this to our mail id : mamathakg.[protected]@gmail.com
Please accept it and help us as soon as possible and inform us to the above mail id

Thanking you,

Dated : 11.7.2011

Name : Mamatha
prakashnagar bangalore - 21

This

TATA — CUT RS 30 WITHOUT INSTRUCTION

YOUR CUSTOMER CARE DEPT CUT RS 30 FOR M RADIO WITH OUT MY INSTRUCTION I HAVE SO MANY MESSAGE OR CALL FROM TATA INDICOM KINDLY RETURN MY MONEY OR STOP CALLING.MY NO [protected].

Tata Docomo — MONEY DEDUCTING

HI my name is Davinder pal singh i have tata docomo prepaid connection under[protected] no. i had my pre paid balance which was more than 700.0 rs. on 1st of november 2011 but automatically tata docomo company they were deducting my balnce every second day whithin 12 days now i have my balnce 190.00rs when i talk to the tata docomo reps they were saying me it was the mistake we will refund ur bal. whithin 24hr bt when i didn't get my bal nd when i cal them again they were saying we didn't get ur cal in our record all reps they are untrained everyone is saying different words today on a 12th of november 2011 i talk to Amit Chauhan he is the rep in tata docomo he is very rude whith me then i talk to Rajinder kumar he is the team leader over there he was saying same thing we cant refund ur bal nd we didn't get any cal from u in our record i[censored] want to complaint u can i have lost my 500.00 rs whithin 12 days i ve a request plz refund my money back i[censored] can't i ll say tata docomo they are cheater nd plz give a full training to ur all reps nd specially tel them what does this mean CUSTOMER SERVICE i dont think all team of tata docomo they know about this words so plz dont copy to other cound try to understand what does this mean CUSTOMER SERVICE i ll say once again all reps nd team leaders they all are untrained plz give them proper traing thx i[censored] will read my complaint and some one will consider and someone will give me a reply soon otherwise i have to take some further action against Tata Docomo thx again

Hi Devinder,

Rs.100/- has been already credited to your number.

Thanks and Regards
Customer Care
Tata DOCOMO

Tata Docomo — currency deducted

y d hell u ppl deducting money from my account....
i hv calld n askd u ppl thousands f times plz discontinue if any f plans r active....
few days back nly u ppl told tat no service s active now....
den y d hell u ppl deducted money from my account.... n i[censored] ppl cant receive phone of customers den wt s d use.... i want reasons as soon as possible
[protected]

Dear Customer,

We tried to speak to you personally on your alternate number to understand your concerns regarding balance deduction however, we were unable to contact you, since your call was not reachable.

We would like to inform you that you have been charged as you has been browsed a chargeable link while browsing internet and we request you to kindly dial 155223(tollfree) to deactivate all unwanted VAS from your number to stop balance deduction. You can write to us on [protected]@Tatadocomo.com.Please visit our website for more information.


Thanks and Regards,
Customer care,
Tata Docomo.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.