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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 286

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A
Ankit Goyal
from Pune, Maharashtra
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GPRS and Network problem

Address:Pune, Maharashtra

Hi Team,

My mobile number is : [protected].
This is not the first instance of my complaint. Even after repetitive communication with you people regarding the problem I face with TATA DOCOMO network, there is no improvement in the same.

Over a period of 24 hours, I face call drops approximately 80% of the time, 10% of the time the call does not get connected. Effectively just about 10% of the time I can...
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M
manjulahm
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of balance for no reason

Address:Bangalore, Karnataka

My name is Manjula HM and my mobile number is [protected].I own a Blackberry 9300 curve and I haven't activated any service on my phone but my prepaid balance is getting deducted or reduced without any usage.The last pop up message i received was JUST after recharging my number for Rs 50 and the pop up said "Data session charge:Rs 0.10.Your balance is Rs 29.35".I am NOT even browsing or downloading anything on my phone,and...
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Address:West Bengal

I recharged my Tata Docomo prepay number [protected] on 24/05/13 with a Rs. 25 voucher. I got informed about the offer by an SMS sent from Tata Docomo. I checked the website too and verified the offer. The voucher enabled 110% talktime benefits on recharge of Rs. 100 and above for 90 days. There was no conditions mentioned in the SMS nor on the website. My number came with a pre-activated SMS offer. The first two SMSes for the day was charged...
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S
sarveshncp
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

miss call from pakistan no for lottery

Address:Pune, Maharashtra

Fake call from pakistan at least country code say so (+92)
I got missed call from number [protected] on 30th may 2013 .when i dialled the number he told me that i am from tata docomo delhi head office that i won a lottery of 25 lacs. so please solve this problame.

Please alert...
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J
JyoE
from Nizamabad, Telangana
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Abusive SMS from +918143004248

Address:Hyderabad, Andhra Pradesh

We are getting Abusive SMS's from [protected] and this guy barred his incoming calls and sending abusive sms's and talking very bad about my family and me in sms we are using airtel number.
I had been to TATA DOCOMO office and they didn't give a proper response and it is becoming like worest day by day.
Please provide me the details of this person orr Could you please take necessary action on this guy?
br...
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V
vkum789
from Kanchipuram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

call detail 8699186865 not received

Address:Jalandhar, Punjab

sir, i have applied for call detail for tata docomo mob.no [protected] on dated[protected] and the charges Rs. 25 was deducted from my account same day I was told that you will get the call detail for last thirty days with in 5 days but till today I have not get the call details I need the call detail very urgently I request you pl. do some needful to get me the detail thanks. vijay kumar...
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A
aroraankush26
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not working of internet on tata docomo sim

Address:Sri Ganganagar, Rajasthan

Respected madam/sir,
I Ankush Arora want to complaint
regarding the unnecessary deuction of the amount from the main balance though the gprs pack of rs. 210 is already active on my tata docomo no. [protected] and this pack is not working in rajasthan . I activated the pack on the above mentioned no. on[protected] which is a maharashtra sim .Hence i want either this internet pack should work or...
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A
aryendra.singh
from Nagpur, Maharashtra
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Issue regarding Postpaid Bill

Address:Gujarat

Hi,
My name is Aryendra.Singh.Chauhan. I wants to complain regarding the Postpaid Bill Generated by TATA DOCOMO for the Bill Period -15/0/2013 to 14/05/2013. as my previous postpaid bills were approximately for 2000rs, the one I remember. But the bill period -15/0/2013 to 14/05/2013 .. has been generated and I got the bill for 19045 rs. As I had activated 6GB gprs 2G plan for 99rs,it suddenly shuts off. I request you all to provide...
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J
jagakuyna
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

THEY don't DISCONNECT MY POST PAID SERVICE

Address:Chennai, Tamil Nadu

Dear sir,

I am a post paid costumer of tata docomo gsm. my no is [protected]. I have give complain to change my service from post pay to prepay , two times in tata docomo office T.Nagar. But they are not processing,when i call to customer care they told to resubmit the complain again. But no result after repeated complain. Please do the needful....
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S
shantanu29dec
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3 G gprs problem

Address:Patiala, Punjab

Dear sir/ Ma'am
I am using a tata docomo sim for 3G services. I recharged my SIM twice and get GPRS data in my account too but couldn't use it because of the technical problem. I called up more than 10-15 times on customer service number and only once my call was forwarded to technical help desk. I am a working person and without internet connectivity I cant work. My problem remain unsolved for many days and till date. Because...
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R
rahul189rkm
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Security Deposit

Address:Mumbai City, Maharashtra

I was holding Tata Docomo's Number - [protected] and the plan was Rs 899 unlimited in which i have paid Rs 800 as a security deposit. While taking the connection i have asked them about my security deposit and they told me that i will get my money within 180 days after disconnection. Now it has been more than 8 months and i have yet not received my security deposit. I have even visited Tata Docomo's gallery , but they told me that...
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G
Gautam Ghorawat
from Mumbai, Maharashtra
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Extortion of money

I am writing on behalf of Ms Shreya Ghorawat, who is an existing customer of your Tata Photon service. We were trying from more than 9 months now to get resolution from your customer care for a complaint that we had, but there has been no resolution of the same.

Her Tata Photon acct no is [protected]
She had requested start of Annual Plan back in February 2012(mail below for your reference)
For the same, she had...
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S
Saurabh Gupta
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Unfair Billing

Hi,

I used TATA DOCOMO postpaid services (phone no. – [protected]) in Dec, 2012 and took a corporate plan of Rs 199 along with 1GB 3G data plan. But after few days o[censored]sage my outgoing-incoming services were blocked, stating me that I exceeded my usage limit. I lodged several complaints through their customer service executives, but no action was taken. I faced a lot of problems at that time and hence decided to move to other...
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Address:Panipat, Haryana

My Tata docomo data card No is [protected] . I had recharged for 1200/-Rs on 19th May 2013 thru mobile .The transaction was successful and got a confirmation mail from bank regarding debiting the amount for TATA DOCOMO .The detail are as under VIN*TATA DOCOMO on 19th May 2013 at 12:52:48.
The same debit is reflecting in my account statement but the Data Card is neither recharged nor functioning .I had registered a complaint to the...
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K
kgram89
from Bengaluru, Karnataka
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recharge amount not getting

Address:Hyderabad, Andhra Pradesh

I had recharge amount Rs.150 through online recharge of tata docomo site. Amount debited in SBI my bank account but recharge amount i am not getting.I asked to customer care,they told money will be delivered to you within 72 hours otherwise amount will be credit to your account within a week.So far i am not getting neither money nor credit.And that too ,if i want to talk to customer care they are not responding.This is a worst network i...
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N
Nabarun Bhattacharya
from Koch Bihar, West Bengal
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false bills

I have been a customer of tata photon for the last 2-3 years and have been suffering from its poor service from the very first date.i had repeatedly called the customer care telling them about my problems.even once a technician came to my home to check the problem and then later told that its all ok and i knew it very well how badly am suffering from its tortoise like speed. So i paid the current bill and told the customer care to disconnect...
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P
pradeepfs
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating On Postpaid Bill

Address:Chennai, Tamil Nadu

Dear sir,

I Am Pradeep Sharma My Contact no-[protected]
I Had taken a postpaid connection from TATA DOCOMO No([protected])& It was activated on 27/04/2013. I had taken 899 unlimited local And National call plan. Later I checked with customer service people for internet package, they informed me that for 99rs, 1.5 GB would be provided. I asked them to activate that and 25Rs Sms Package as well. they Said both services...
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J
joshi.are
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge Not Done But Money Deducted

Address:Mumbai City, Maharashtra

Hi My Tata Docomo Number is [protected],i tried to recharge 50 rs through docomo official site by my icici debit card.money deducted but not recharged .
transaction details: BIL/[protected]/rechare/TATADOCOMO_MICI


Please refund my money.


Thanks,
Joshi.a...
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S
sandeeprocks
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess bill issued for docomo 3g dongle even after deactivation of card 2 months ago

had bought postpaid docomo 3g dongle around 18th Feb 2013 which was
activated by 23 Feb 2013. the first billing cycle was perfect and have no
issue with it.But due to heavy inconvenience with plan charges and data
allocated to me decided to deactivate my postpaid card [protected].the guy
in docomo store told me that this is an unlimited data usage plan and the
speed post 6 gb will be 128 kbps. But in reality...
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S
Saifur Rahaman
from Delhi, Delhi
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Recharge successful but have not got the proper benefit

Address:West Bengal

Hi,
I am Saifur Rahaman. I have recharged my tata docomo number [protected] (which is in Kolkata circle) with special recharge of Rs151 to get the benefit of 2000min local onnet and 700min local offnet. I have come to know from tata docomo portal http://www.tatadocomo.com/prepay-packs.aspx#disTextdump that with Recharge of Rc197 I can get the same benefit but for existing customer this benefit will be available with one time recharge...
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