[Resolved]  Tata Docomo — Daily Deduction of Data usage Charges

I, Harshad Gujarathi, My TATA DOCOMO no. is [protected]. I have been charged Rs. 5/- per day for data usage charges as I have not activated any data pack except 1 month 2.5 GB net pack. I did not receive any message regarding activation of such pack then how can they deduct such charges without informing me.

Hi Harshad,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO

Dear Harshad,

Please be informed that as upon checking with our records the deducted amount has been already credited to your account. Also be informed that as per your request VAS service has been deactivated.

Thanks and Regards
Customer Care
Tata DOCOMO

this problem have been solved when i chatted with the tata docomo executive


thank you

HI Sunil,

Good to know that your problem is resolved...If in future any queries please fell free to get in touch with our online chat executive http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html

Thanks and Regards,
Customer Care
Tata DOCOMO

I,Muthurasu, My TATA DOCOMO no. is [protected]. I have been charged Rs. 1.50/- per day for data usage charges for last 8 days as I have not activated any data pack . I did not receive any message regarding activation of such pack then how can they deduct such charges without informing me.

Hi Muthurasu I am alos a victim of Tata Docomo post paid services specifically of the stupid services like kissing tips @ 10Rs/week, Aamir @ 49Rs/Second, Midnightmadsopups @ 99Rs/Second (I don't know what it means or serves & funny thing is that the Tata Docomo company people also don't know what these products actually serves to there customer) not only this but I have been charged around Rs.4000 for Internet usage in just 25 days & hence I recommand you & others to switch to some better mobile service provider who can offer you fair services. I am going to switch as soon as I get my number released from the Tata Docomo's spider net.

Dear Customer,

We would like to inform you that you have been charged as per the internet usage.

Thanks and Regards
Customer Care
Tata DOCOMO.

hi, my mob number:[protected]

i'm also a victim of the same. for me it was not Rs.1.50 but Rs.2.00 per day. without any intimation they started deducting it. i tried to reach customer care but invain. now i lost all my balance and i'm not going to recharge it until i feel safe. i'm planning to change the service provider using mnp service.in the ads, they always say no hidden charges and all. but only the one who uses it knows how true it is.

Prince Jacob Kuruvilla
Chennai

i'm also a victim of the same. . without any intimation they started deducting it. i tried to reach customer care but invain. now i lost all my balance and i'm not going to recharge it until i feel safe. i'm planning to change the service provider using mnp service.
My no:[protected]

From,
Bangalore