[Resolved]  Tata Docomo — Deduction without consent

Address:Vellore, Tamil Nadu

Call Me Tunes - was extended to my GSM Connection [protected] without my request or consent. As a result of this, I have lost Rs.120 from my pre-paid account.

In addition to this, a horoscope package also was found activated @ Rs.10/-

All these activations has taken place without my knowledge, request or consent.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear All,

Please have a look at below links

http://www.india-complaints.com/2010/12/tata-docomo-unwanted-sms-packs-activated-without-notice/

http://econsumercomplaints.in/2011/01/16/tata-docomo-has-activated-some-value-added-services-without-my-involvment-and-are-charging-...

https://www.consumercomplaints.in/my-complaints.htmldocomo-c511430.html

https://www.consumercomplaints.in/my-complaints.htmldocomo-c495523.html

https://www.consumercomplaints.in/my-complaints.htmldocomo-prepaid-service-c470389.html

I have been charged Rs 30 for some NATIONAL NEWS service

but i have NOT subscribed to any such service

TATA Docomo is looting & cheating with customers by these type of wrong deductions

above links are just a few by alert customers, but there may be many more who are not having knowledge whom to contact and get money refunded.

Please alert aam junta and stop this fraud activity.

Regards,
Jay.
Hi,

I also lost Rs 30 for nation news service. I havn't subscribed to any such service. Please unsubscribe this service asap.

Regards,
Vivek
Hi Mathew,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.
Hi Mathew,

I would like to inform you that as per your request call me tunes has been deactivated to your number and amount of Rs. 120/- has been credited back to your account.

Thanks and Regards
Customer Care
Tata DOCOMO.

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