[Resolved]  Tata Docomo — Faulty deduction from account

Address:

Madhya Pradesh

I am Sanjay from Bhopal [protected] I was a airtel customer till 11th of June 2013 I ported my sim to TATA docomo on 12th of june 2013. Yesterday (Saturday 29th June 2013) only I was sitting with my friend and was browsing over my mobile phone on google suddenly came sms from Docomo and i was charged 49 rs I was just looking into that sms and came second sms charging me Rs 16. I had my 3g plan activated only on friday

Any how I called the customer care in morning today (30th june 2013) on 121 some girl picke up and i told her that deduction, she said i had visited one chargeable site called holly bolly .com or something andwhen i said i havent shewas rude and told me that deducted amount cant be given back . i kept the phone down.

In evening i again called customer care this time a boy picked up and he said the same thing that i had visited some holly bolly site and amount cannot be given back . I have never heard of these chargeable sites.

This is very upsetting. Think i have made a big mistake by porting my sim to Tata docomo. Something must be done to keep the service providers in check.