[Resolved] Tata Docomo — Fraud and Breach of trust Online Recharge
AAmit Dutta ..
I recharge my phone 9xxxx80764 from "http://www.tatadocomo.com/online-recharge.aspx" tatadocomo online recharge site and select the voucher of rs 14 35 minutes std/local, on 27-may-2013 and got 35 minutes, as per the site i should get the validity of 3 days that mean my validity should be till 23:59:59 of 29-may-2013, but on 29-may-2013 i charged from my main balance and my 25 minutes which was left in my account on date 28-may-2013 deleted, when i call the customer care on 198 to note down this complaint they refuse to note it down and said me that from 27 may the tariff changed,
but the http://www.tatadocomo.com/online-recharge.aspx yet shows rs 14 pack with 14 days validity, so they cheat me and deduct my 25 minutes.
I want my 25 minutes back,They completly cheat me. and don't want to register my complaint.
Voucher Name Amount (Rs.) Talk Time (Rs.) Processing Fee (Rs.) Service Tax(%) Benefits / Description
Seconds Voucher 14 0 12.46 12.36 2100 secs. (35 mins.) for all Local/ STD calls. Validity : 3 Days
I want my money back,
Complaint marked as Resolved Aug 13, 2020