Tata Docomo — GPRS service

Address:Gujarat

I recharged Rs. 75 (GPRS pack)on 12th Nov but my GPRS is still not working.
I called docomo customer care more than 10 times they sent me settings told me to make manual settings, but still not able to resolve the issue. I checked my phone setting it is correct i confirmed it with another docomo sim too. If you are not able to activate the service kindly revert back my 75Rs. talk time.
Now your customer care call getting disconnected before connecting to your Cust. care executive. This is the one of the worst customer care service.

Regards,
Saiprasad
Mo: [protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Sai Prasad,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Transaction ID: 886624248610000032403470
date: 10/11/12
Ammount: Rs.75
I HAVE A TATA DOCOMO SHIM, THATS NO IS [protected]. I USE THIS SHIM FOR GPRS THROUGH DOUNGLE.

THIS IS NOT ABLE TO CONECT GPRS LAST 12 DAYS.

WHEN I CONSULT ON 121, THEY CAN NOT SOLVE AND DISCONECT PHONE CALL.

PLEASE SOLVE MY PROBLEM.



ARVIND KUMAR

AT+PO: GHOSAI

PS:CHAUSA

DISTT: MADHEPURA

PIN CODE 852213

BIHAR


E-MAIL: [protected]@rediffmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information