[Resolved]  Tata Docomo — Incomplete information given and charged high on the service

Address:Bangalore Rural, Karnataka

My last bill was generated with a high due amount of 4300/- rs. My bill history has never crossed 700/- and due to an incomplete information given and knowledge of the prorata calculation I had a shock with the huge bill. I need some to call me with all the details and also help me resolve the issue. My customer care calls for the same issue are[protected] and[protected] and[protected].

My limit is 3600/- which was crossed without intimation.

Call me back on [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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My last bill was generated with a high due amount of 4300/- rs. My bill history has never crossed 700/- and due to an incomplete information given and knowledge of the prorata calculation I had a shock with the huge bill. I need some to call me with all the details and also help me resolve the issue. My customer care calls for the same issue are[protected] and[protected] and[protected].

My limit is 3600/- which was crossed without intimation.

Call me back
Dear Ms.Jeetika,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Hi, yet to get resolution and also now my services are bared due to high usage have paid 3000 but the services not activated ... Pls give me a call soon
Mobile # [protected]

2 bills due and amount 5400/- paid 3000 and as stated before need the reversal for the disputed amount

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