[Resolved]  Tata Docomo — Landline Phone Disconnect Issue

Address:Pune, Maharashtra

I have been asking Tata docomo people to disconnect my landline connection (Land line no [protected]) from last four months which they are not listening to it at all. Every time they give me assurance to sort out the issue in a week but still not disconnecting the landline phone. Moreover, they are charging unnecessarily despite the request of phone disconnection. A service request was also raised recently by one of their representative (Service request no[protected] and he assured me that this will be done latest by 3-Jan-13. Despite all this their representative available at [protected]@tatatel.co.in says that they are still reviewing this case. After their such kind of response i told them that i'll be going to consumer court only.
Request you to do the needful in this regard.

regards
Ajay Kumar Pandey
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Jun 13, 2016
Complaint marked as Resolved 
Complaint comments 

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LANDLINE PHONE — disconnection

My phone is disconnect from last 2 month & I pay Bill regular. My Phone No. [protected] &my Account No. 132596 please check this matter.

TATA LANDLINE — non receipt of PASSWORD for MY ACCOUNT

Dear sir
My telephone no is[protected]land line) &[protected]internet). I have applied so many times for PASS-WORD. After 10 days still i have not received the same. Kindly send me urgently.

TATA LANDLINE — disconnect landline

MY SELF ASIF IQBAL SHEIKH YOUR LANDLINE & INTERNET COUSTUMER WANTS DISCONNECT LANDLINESERVICE IMMEDIETLY NO:[protected] FOUR LAST FOUR WE APPLIED FOR LINE DISCONNECTING BUT NOBODY IS LISTENTING WHY WE LAST FOUR MONTH WE TALK WITH EVERY EMPLOYEES OF YOURS SO BAD SERVICE YOU HAVE.MOSTLY IN MORNING SHIFT THEY DONT KNOW HOW TO TALK WITH COUSTMER SOME NAME ARE 1-SHEETAL 2-VIPUL 3-ANEETA 4- PARTIK . THIS PARTIK GIVES A VERY BAD SERVICE TO COUSTMERS HOW CAN YOU GIVE THE JOB TO THESE TYPE GUYS.AND BY HEARTLY WE ARE THE VICTIM IF YOUR SERVICES SO DISCONNECT LANDLINE IMMEDIETLY

HOPE FOR BETTER RESPONSE AS SOON AS POSSIBLE
Dear Mr.Pandey,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Mr. Pandey,

Your complaint has been forwarded to the concerned team. Kindly send a mail to [protected]@tatatel.co.in for any further concerns.

Thanks and Regards,
Customer Care,
Tata DOCOMO
Dear Sir,

Our Telephone No. is 66375620 account No. is[protected], company Name Fairmacs Catering Co. PVt. Ltd.

We are shifted to Goregaon (E), so we request you kindly disconnect the above said landline number and acknowlege the same on [protected]@vsnl.net.

Regards,
Hari Nair
67087616
Dear Sir,

Our Telephone No. is[protected] account No. is[protected], company Name VIKRANT INDUSTRIES, PLOT NO.W-24, MIDC AREA WALUJ, AURANGABAD-431136.

MY LANDLINE AS WELL AS INTERNET BOTH ARE NOT WORKING FROM 4 DAYS.so we request you kindly SOLVE THE PROBLEM AS SOON AS POSSIBLE .

Regards,
GANESH THORAT
[protected]
My Name is Daya Shankar Pandey having Tata Docomo landline (Account Number: [protected]). I have been trying since last 6 months to disconnect my landline as I am not using. Despite regular reminder my number is still active and I am getting regular monthly bills. If I am not paying the bill, I am being threatened for legal action. Now, I am taking this issue to consumer court and let Tata Docomo face the legal action.
We have group of 5 Telephone numbers in one account No.[protected] and we are trying to disconnect all the lines as we are not using them any more . In this regard we have raised a ticket on November 26th 2019 and the reference number for the same is[protected]. But as of today the lines are still active and bills are generating. Please do the needful ASAP.

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