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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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110065

Tata DoCoMo reviews & complaints page 319

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P
PRH143
from Hyderabad, Telangana
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Always charging my account with some unnecessary means

Address:Rangareddy, Andhra Pradesh

Hi All,

Today I am writing here with This Service (My Num: [protected] in AP), I got Fedup/ giveup and inform you all that pls change your numbers to other service which are much more better.
These people are charging me everyday 1.50p from my prepaid account with no msg/phone call made. Even I dont use my phone whole day still 1.50 P will be charged on my account.
I have added SMS plan of 0.01p for Local/National...
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M
Mayank Jain
from Delhi, Delhi
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Urgent FORGERY Random Call for Bill Collection

Tata Number

I received a random call this morning for a Tata No. [protected]

Some amount is pending on this number. Apparantly my ID Proof has been used to get this number issued but I don`t remember taking this number.
Also, I haven`t received any bill or any police verification.

Someone named Mr. Chauhan had called me.
He was extremely rude on the call.

I doubt this...
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A
azeem basit
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

conversion of postpaid to prepaid - 10 nos

Address:Mumbai Suburban, Maharashtra

Dear Sir,

We have been using 10 postpaid tata docomo numbers and regularly paying bills. We had requested for conversion to prepaid for all numbers and were asked to submit documents at the nearest outlet which we did and were informed it will be done by 29th Dec as the documents had been submitted on 26th Dec as asked by them. We have all the trail mails sent and received from them. Now the customer care has stopped responding...
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R
raviteja007
from Delhi, Delhi
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deducting money from phone

Address:Chennai, Tamil Nadu

My mobile network is docomo,They have been deducting money from my cell by attaching some services without my knowledge or without intimating me.I have said them many a times but they didnot heed to it.Please take the due action on them....
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C
Cj Dudhat
from Mumbai, Maharashtra
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Cut The balance

Address:Surat, Gujarat

Few Days ago...tata docomo cut my 30/- balance from main account for "keeda SMS" ..which was not activate by me....i think i heard that word first time....n when i call to customer care there was no conneting line for me at every time...its means i can't call...them...dont know y .>>.Mo : [protected]...
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P
paramvirmann
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim not activated after 5 Days

Address:Punjab

Respected Sir,

I purchased a Tata Docomo Sim on 2nd January, 2013 but as I by mistake submitted black and white photograph.So, I submitted colored photograph on 4th Jan, 2013 but still upto 9th Jan,my sim is not activated.The number I took is [protected] and SIM number is[protected].
I request you to do it as soon as possible.

Thanks

Yours sincerely
Paramvir Mann...
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B
badvinz
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Plan activated

Address:Chennai, Tamil Nadu

Hello,
During the last week of December, I opted for Tata Docomo family plan 999 with the following four numbers:
[protected], [protected], [protected] and [protected]. Of which, the first three connections were MNP and the last number was a new connection. The 999 plan was advertised on your website and said by the store official (Ms. Jacqline, Adyar, Chennai).

Later, only two numbers were ported into Tata Docomo...
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C
cksonline
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet not working

Address:Jalandhar, Punjab

I have taken a Tata Docomo Postpaid SIM with Rs.1299 Plan. According to the plan, I should get 2GB 3G data free and unlimited 2G data. I called up the customer support asking for the 3G Settings for my Apple iPhone 4. They asked me to send a message with 1299 typed to 52270. I got a reply saying that "My phone does not support automatic settings and I have to contact Customer Support for Manual settings". I called up the customer...
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A
alanrajabraham
from Bengaluru, Karnataka
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Wrong Balance in Account

Address:Ernakulam, Kerala

Hi,

Today morning I had recharged my mobile with a 1day 3G pack worth Rs5 from my mobile balance.
I received the acknowledgement and and it mentioned that the balance is 171.1200.
Once I received the confirmation SMS, I turned ON my mobile data.
After a couple of minutes, the phone prompted me with the message "Insufficient Balance in your Account".
When I checked my balance, it showed...
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M
mohsingunwan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Improper service

Address:Bangalore, Karnataka

Dear Consumer Court,
This is Mohsin Gunwan from Bangalore,I got a very bad experience using Tata Photon Internet device.I use it for 8 months and I registered many complains with Tata Customer care but no proper resolution Technical guy came and said problem in network there is no range cant do anything..I requested photon to cancel my service and provide me refund as the device is not useful if you have network support.My device...
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A
Ankit
from Hyderabad, Telangana
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DISCONNECTION

Address:Bangalore, Karnataka

I have been a docomo customer for nearly 2 years now and i have been getting disconnected nearly once every month in relation to documents.... DISPITE RESUBMITTING DOCUMENTS.... either documents not recieved and now for the nth number of time i m getting disconnected as documents submitted are incorrect .... i have been giving my documents for the nth number of time to get my connection reactivated ... and this is really a harassment on your...
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S
sachin2307
from Delhi, Delhi
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can not call to Customer care

Address:Rohtak, Haryana

Whenever i call to customer care on 121 i dont get any option for talk to customer care person. i cant understand why they blacklisted my No. Bcz i had not talked to any customer care person in a wrong way. Even i had called only 1 time to Cust. care in. After that they Blacklisted my no. Now its 4 to 5 months i am facing this problem.Some of persons in my contact also facing this Problem.


Sachin
[protected]...
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R
Ratan43
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding duplicate Sim

Address:Bangalore, Karnataka

Dear sir / Ma'am
I am Ratan Kumar ,I have a mobile number which I have issued on my friends ID but Now I have lost my no along with my mobile, my mobile number is[protected] , I went to get this connection on a new Sim card on my ID proof because this is my important number and I can't change it.
Please let me know how I can get new Sim card with same number as soon as possible. And what should I do to get the same?...
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A
amanbansal999
from Eluru, Andhra Pradesh
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my postpaid no. not started

Address:Bangalore, Karnataka

bad service i hve given postpaid deposit n all document..then also no. not activated...
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P
parimalamn
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Converting from prepaid connection to postpaid

Address:Karnataka

Hi Team,

My name is parimala i am working in ITPL whitefield, i took an postpaid connection with Tatadocomo who visited our premises on 27th Oct-2012, i paid them 300Rs. on 27th Oct-2012. to change from prepaid connection to postpaid as i tried to contect the customer care there is no response from there end. Still now none of them bothered to call me and return my money. Convert from prepaid to postpaid. as this is pending...
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surendra007
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake call for fake bill

Address:Srikakulam, Andhra Pradesh

hi
i used Tata photon internet plan of monthly 850Rs/- on last 6 years back,Due to low speed around 2kb/min (Max),even i unable to open google page also,So i disconnected my plain on 1 month and i paid 850rs/- for that used month and i disconnected, my services,

At that time the person who had taken my money told me that your service deactivated successfully,

But now on today 7-1-2013 around morning...
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V
Vipin lather
from Noida, Uttar Pradesh
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Lost Numbers

Address:Jind, Haryana

Dear Sir,
My name is Vipin, i bought 10 Sim cards on a same ID near about 2 years ago. I was not matured when i bought them. i don't know how Dealer Activate Them. Now I lost all Sim and i don't remember numbers. so tell me how can i deactivate them all numbers.
My Current Number is [protected]. Email ID - [protected]@hotmail.com...
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S
shahzeb khan
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bad internet services

Address:Lucknow, Uttar Pradesh

i am having a lot of problem with the tata docomo internet service.
the net goes on and off all the time. and no one is even listening to launch a complain.
and package rate 95rs they are only giving 2gb data that is too high for a gsm net service.
more over other companies are offering unlimited in RS 128 with the cdma net work.
tata docomo is harasing its cutomers.
imidiate attention is needed....
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S
sumitmahalle2013
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Making fake court complaints

Address:Maharashtra

Hi,

I have been a user of Tata Indicom Service No [protected]. I discontinued the connection due to poor service and poor customer (un)support complaint no[protected]. After discontinuing they kept on generating the bills for another 2-3 months. Then after 3 months I got a Court notice for not paying the bill and defaulting. The TATA Indicom people handed over a receipt to me alongwith a NOC stating that all the dues have...
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ShwetalShrivastav
from Mumbai, Maharashtra
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Unauthorized Activation of Music Mall

Address:Maharashtra

Hi,

A service called Music Mall has been activated without my consent. The customer care person says it gets activated on accidental click on any pop up.Due to which money is constantly being deducted even though on my repeated request for the deactivation of this service.

Can docomo stop providing such services which can be activated by just a innocent and accidental click on any pop up. They cannot afford to...
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