Tata DoCoMo Complaints & Reviews

Today, I got a call from Tata photon asking about my issue. As, i never get proper speed in this and have to talk to them again & again.
They never provide any solution, and now a days the customer care people are saying that they cannot take the complaint as they do not have the authority. I wonder why they are sitting if they cannot help customers.

Anyways, In today's call, the customer care person misbehaved with me. He talked in a taunting way and them become rude. I asked him to keep quiet,. even then he was rude. And when i was telling him the speed, he disconnected the call.
Is this the way anybody provide service.

Tata photon people is harassing customers.

My photon no. is [protected]

My Tata docomo mobile number [protected] i lost my Tata docomo mobile account password
please help me to reset my Tara docomo account password

RESPECTED SIR MAI TATA DOCOMO PREPAID GSM No.[protected] ONE YEAR SE USE KAR RAHA HUN.LAST 6 MONTH SE DOCOMO KA 3G PLAN Rs.250 UNLIMITED 3G DATA AND FULL TALK TIME ONLINE RECHARGE KARTA HUN.ES PLAN KA TALKTIME DOCOMO SERFFING KE TIME APANI HI SITE DIVE IN KO JO AUTO CANECTED KAR BINA DOWNLOADING KE Rs.99/49/50 KATAUTI KARLETA HAI AUR APANI HI SITE KO PAID SITE BATATA HAI.SIR KATAUTI KI COMPLAINT KARNE PER Rs.30 REFUND KER DETA HAI. ES PRAKAR DOCOMO MERE RS.1200 TAK KAT CHUKA HAI.JABAKI TATA DOCOMO KA APN TATA.DOCOMO.DIVEIN BHI HAI EESSLIYE DIVE IN AUTOCANECT HO JATA HAI JO NORMALY HO SAKTA HAI.JAB MOBILE MAI BALENCE NAHI HOTA TAB DIVE IN PER SERFFING FREE HOTI HAI KYON KI DIVE IN DOCOMO KA WAP HOME PAGE HAI.ES PRAKAAR DOKOMO UPBHOKTA KO CHEET KAR RAHA HAI AUR UPBHOKTA KO MAANSICK TAUR PER PARESAAN KAR RAHAA HAI.MERI COMPLAINT SOLVE KAR MERA TALK TIME REFUND KIYA JAYE. SABOOT KE LIYE MERE NUMBER PER AAYE SMS OR MERA ACCOUNT CHECK KAR LIYE JAYE.WITH THANKS L K.BHARDWAJ MOBILE [protected]

I had a complain for my deduction of balance, for the same i contacted the customer service which was a total waste with unprofessional behaviour, they told me to mail the complain. I did so 1st mail regarding complain i sent on 7th Jan i.e. 10 day before no reply received another mail sent on 8th Jan then on 11th Jan to which i received an automated reply stating will get a revert in 48hrs no reply after that then i again mailed on 15th with all attachments screenshot of my sent mail still haven't received any reply from the company at all.

following are the mail I sent to the company:

1) from: Aniket <coolfrog007.[protected]@gmail.com>
to: listen.[protected]@tatadocomo.com
date: Mon, Jan 7, 2013 at 1:45 PM
subject: Very much upset with the services and the way senior executives handle the customers.
mailed-by: gmail.com

Hi Sir / Madam,

I am Aniket Dahiwadkar using [protected] and your services over many years. Would like to bring to your notice that I am very much unsatisfied with your Customer Service. When I started using your services that time I was very much happy as the customer executives were professional as well as customer friendly and use to resolve the query instantly. I am very much upset with the service and unprofessional reply i got over the phone by your executives 1. named Priyanka Kadam I guess who took my call for the first time for my issue 2. was some lady who was not giving out her name at all to me for reference purpose not even her sudo name 3. but not the least your Sr. executive with whom I had much more expectations for support but she proved me wrong her name as given to me is Anuradha Kadam (which she didn't sound like maharashtrian her pronounsiasions were like a south-Indian person), anyway well my issue is I had recharged my phone with Rs. 222 i.e. full talk time i made some calls after that which should deduct 3 to 4 rs. max bUT after some time when my internet network went I got that balance popup of 170 rs. is bal I ignored it then the next day when was browsing my phone and the internet network happened to go I got the popup again showing me balance of rs. 1.01 something. I was shocked and I called customer service and informed the same to her i.e. 1st executive. She told me that I have downloaded some masti majak pack which I didn't and have been charged for payable website. I still told her that i haven't used any of it as i use internet for Facebook and what's app and sometime Google, I demanded for complete refund then she told me she is not authorised to give refund of more than 30 rs so she will escalate the case to senior's and give me the refund I asked for the ref. no. she told me I will get it through sms I haven't received it yet I asked for the time she told me max 24 hrs. I said OK.

Even after completion of more than 48 hrs. when I didn't got a single rupee refund I called back got in contact with this 2nd lady who told me her name while opening of her call and later not ready to even give her sudo name (strange) explained her the same she 1st said I wont get refund only then when I pressurised to speak with senior she told i vl giv you refund and transfer my call as well, I asked her to do a warm transfer as I didn't wanted to wait on hold for long and explain the same thing to the senior she directly transferred me by giving transfer script (I ain't dog who is barking for god sake I am your customer you need to listen what I am asking for.) AFTER BEING ON HOLD FOR MORE THAN 20 MINS I GOT WITH THE 3RD LADY, NAME ANURADHA AS SHE INFORMED ME EXPLAINED HER AGAIN WHAT HAPPENED WITH ME, SHE WASN'T EVEN FEELING SORRY FOR THE TROUBLE I WENT THROUGH AND NOT EVEN SOFT. SHE WAS SO RUDE I CANNOT EVEN EXPLAIN. SHE SAYS SHE CANT REFUND ME MORE THAN RS. 100 I SAID I HAVEN'T USED ANY OF THE THING SHE IS SAYING BUT SHE IS NOT READY TO LISTEN TO ME AT ALL SHE IS JUST SAYING HER OWN THINGS. AT LEAST SHOULD LISTEN TO MY PROBLEM AND THEN SPEAK BUT SHE WAS NOT. TOTALLY UNPROFESSIONAL AND RUDE BEHAVIOUR IT WAS LIKE I AM THE CUSTOMER EXECUTIVE AND SHE WAS MY CUSTOMER.

Well all point is that I haven't used any of the things which is reflected on your system if I have accidentally activated the pack I should get the message in return as per y knowledge but I haven't got any I came to know about the pack for your executive. and for an instance if we consider that it was activated for rs. 99 so where and how come my remaining balance got deducted i.e. 222 - 20(lets assume for calls i made) - 99 = 100 approx should be there 100rs got deducted for payable website ?? I cannot digest this thing.

So would request you to look into this matter and resolve my problem on priority basis. I am requesting for my full refund. Hope you help me out with the same and train your executives so that your unsatisfied customers like me go back as satisfied on the first call it self.

Thanks and Regards,

Aniket Dahiwadkar
[protected]

2) from: Aniket <coolfrog007.[protected]@gmail.com>
to: listen.[protected]@tatadocomo.com
cc: Appellate.[protected]@tatadocomo.com
date: Tue, Jan 8, 2013 at 12:32 PM
subject: Very much upset with the services and the way senior executives handle the customers.
mailed-by: gmail.com

Hi Sir / Madam,

I am Aniket Dahiwadkar using [protected] and your services over many years. Would like to bring to your notice that I am very much unsatisfied with your Customer Service. When I started using your services that time I was very much happy as the customer executives were professional as well as customer friendly and use to resolve the query instantly. I am very much upset with the service and unprofessional reply i got over the phone by your executives 1. named Priyanka Kadam I guess who took my call for the first time for my issue 2. was some lady who was not giving out her name at all to me for reference purpose not even her sudo name 3. but not the least your Sr. executive with whom I had much more expectations for support but she proved me wrong her name as given to me is Anuradha Kadam (which she didn't sound like maharashtrian her pronunciation were like a south-Indian person), anyway well my issue is I had recharged my phone with Rs. 222 i.e. full talk time i made some calls after that which should deduct 3 to 4 rs. max but after some time when my internet network went I got that balance popup of 170 rs. is bal I ignored it then the next day when was browsing my phone and the internet network happened to go I got the popup again showing me balance of rs. 1.01 something. I was shocked and I called customer service and informed the same to her i.e. 1st executive. She told me that I have downloaded some masti majak pack which I didn't and have been charged for payable website. I still told her that i haven't used any of it as i use internet for Facebook and what's app and sometime Google, I demanded for complete refund then she told me she is not authorised to give refund of more than 30 rs so she will escalate the case to senior's and give me the refund I asked for the ref. no. she told me I will get it through sms I haven't received it yet I asked for the time she told me max 24 hrs. I said OK.

Even after completion of more than 48 hrs. when I didn't got a single rupee refund I called back got in contact with this 2nd lady who told me her name while opening of her call and later not ready to even give her sudo name (strange) explained her the same she 1st said I wont get refund only then when I pressurised to speak with senior she told I will give you refund and transfer my call as well, I asked her to do a warm transfer as I didn't wanted to wait on hold for long and explain the same thing to the senior she directly transferred me by giving transfer script (I ain't dog who is barking for god sake I am your customer you need to listen what I am asking for.) AFTER BEING ON HOLD FOR MORE THAN 20 MINS I GOT WITH THE 3RD LADY, NAME ANURADHA AS SHE INFORMED ME EXPLAINED HER AGAIN WHAT HAPPENED WITH ME, SHE WASN'T EVEN FEELING SORRY FOR THE TROUBLE I WENT THROUGH AND NOT EVEN SOFT. SHE WAS SO RUDE I CANNOT EVEN EXPLAIN. SHE SAYS SHE CANT REFUND ME MORE THAN RS. 100 I SAID I HAVEN'T USED ANY OF THE THING SHE IS SAYING BUT SHE IS NOT READY TO LISTEN TO ME AT ALL SHE IS JUST SAYING HER OWN THINGS. AT LEAST SHOULD LISTEN TO MY PROBLEM AND THEN SPEAK BUT SHE WAS NOT. TOTALLY UNPROFESSIONAL AND RUDE BEHAVIOUR IT WAS LIKE I AM THE CUSTOMER EXECUTIVE AND SHE WAS MY CUSTOMER.


Well all point is that I haven't used any of the things which is reflected on your system if I have accidentally activated the pack I should get the message in return as per y knowledge but I haven't got any I came to know about the pack for your executive. and for an instance if we consider that it was activated for rs. 99 so where and how come my remaining balance got deducted i.e. 222 - 20(lets assume for calls i made) - 99 = 100 approx should be there 100rs got deducted for payable website ?? I cannot digest this thing.

So would request you to look into this matter and resolve my problem on priority basis. I am requesting for my full refund. Hope you help me out with the same and train your executives so that your unsatisfied customers like me go back as satisfied on the first call it self.

Thanks and Regards,

Aniket Dahiwadkar
[protected]

3) TO THE SAME EMAIL ID's

is ther any problem as i havt even got the revert for this mail yet.. i had sent mail 5 days back but i have got a single reply yet wht is wrong with your services?? waiting for a revert asap.

Aniket dahiwadkar
[protected]

4) NOW THIS IS TOO MUCH. I HAVE BEEN PATIENCE FOR A LONG TIME IT HAS BEEN WAY MUCH OVER 48 HRS BUT NO ACTION HAS BEEN TAKEN IN MY CASE. IS THIS THE SERVICE YOU PROVIDE? DID NOT EXPECTED THIS FROM SUCH A HUGE COMPANY NAMED TATA. SUCH A DISGRACE TO THE NAME.

IMMATURE CUSTOMER SERVICE OVER THE PHONE, NO REPLY ON THE MAIL SENT 2 TIMES 3RD MAIL GETS A REPLY THAT WILL CONTACT YOU IN NEXT 48 HRS IT HAS PASSED 4 DAYS BUT NO REPLY AT ALL. IF YOU DON'T BELIEVE IN ME I HAVE ATTACHED THE SCREENSHOT ALONG WITH THIS MAIL FOR YOUR REF. AND YOUR WEBSITE EVEN AFTER LOGIN DON'T ALLOW ME TO MAKE A COMPLAIN WITH A CLICK ON 3RD BOX PAGE GETS REFRESHED.

I NEED MY REFUND OF MONEY IN NEXT 48 HRS YOU CAN CONTACT ME ON MY CELL NO. [protected] FOR ANY OF YOUR CONCERN REGARDING WHY I CANT GET MY REFUND. I NEED MY REFUND ALONG WITH THAT I NEED COMPENSATION FOR SUCH A RIDICULOUS, UNPROFESSIONAL, UNWANTED WAIT YOU MADE ME TO DO. I WANT IT IN NEXT 48 HRS ANY HOW OR I WILL NEED TO TAKE A SERIOUS STEP AGAINST YOU PPL. THIS IS NOT DONE. THIS IS TOO FRUSTRATING FOR ME. I WILL WAIT FOR JUST 48 HRS MORE.

REGARDS,
ANIKET DAHIWADKAR - [protected]

Would request you to help me with the same and tell me what i can do to get a refund and compensation for the trouble it has costed me. Have attached the screen shot with this as well. Please look into this matter and help.

Thanks and Regards,

Aniket Dahiwadkar - [protected]

After returning from my work @Gulf, after a period of 3 years, i was pleased to see offers from Tata Docomo similar to what i obtain there.

However, in my hometown, Shoranur, Kerala (a major town), i see Tata ads, posters everywhere, without a single store selling the sim card, they all say there is not response from Tata Docomo company, and there is an obvious lack of distributors.

I understand as a telecom company, Tata Docomo may have demand/supply mismatch, at times, but -- no availability of new connections, for a telecom company, after getting the spectrum is ludicrous.

To top it off, I visited a TATA Store at Trichur, the bigger town, where they sell the sim connections, and they cautioned, there wouldnt be much range,if I bought the Docomo sim now @Kerala,.

For a time-less soul as a Gulf returnee, this is the most tasking experience to buy a sim, which is only good just on paper or poster.

Whats the real deal? Is Tata Docomo having telecom operations in Kerala, or opting out?

Hello Sir, My sim got blocked accidently.I do not know my PUK Number.. please provide me PUK code for [protected]

The Tata Docomo website clearly indicates the following services on a recharge of Rs. 23
Local Mobile Calls @1p/2sec. 98 FREE SMS/day after 2 [protected]@50p/SMS. Validity : 30 Days

In spite of having done the recharge my msgs continued to be charged at Re. 1.
On contacting the customer care center they informed me that the Rs. 23 recharge is only for calling tariff privileges and has no sms offers.

When I asked the guy to register a complain he put me on hold for more than 15 mins after which I decided to hang up and call again. But of course, it has been 5 hours now and I have not been able to get in touch with anyone. Tata Docomo has gone a step further to ensure that it is almost impossible to launch a complaint on their website.

I wish they would pay a little less attention to adding stupid heavy graphics to their website and a little more attention to putting up correct information.

Hello ,

I was using TATA DoCoMo (CDMA) Post paid for the past 8 Years, and on 31-Dec-2012 I have requested my number portability from CDMA to GSM (Post Paid) ... here I have Series of Problems.

1) CDMA Disconnected, and GSM not yet Activated

2) When I have requested for Post paid (My Requirement) they have moved my category to Pre-paid (which was not my required).

3) I have no communication with my family/ Business due to which I lost few business and had problems with Family (Mentally and financially effected).

4) Today 15-Jan-2013, some Executive approaches (After sending a Long Email *** ...See my long conversation with Tata DoCoMo-) now they say that they cannot help now ... and it would delay for more 5 days.

I really don't know for the kind of pain I have faced due to TATA DOCOMO.. Please help me to get compensation of loss I have incurred and the mental stress I have been thru.

Regards,
Vamsi Netha.


***Below is the conversation with TATA
________________________________________________________________________________...⇄


What the hell is going on...



The executive just met me and saying he can not help me because the GSM prepay card is not in a active status. he need to activate it first and only then he can convert it into GSM post paid.



Can anyone please call me immediately on this. Dont force me to apporach TRAI.



I need a resolution on this immedately. I have already given 16 days of my valuable time and i have lost lakhs of business because of this negligance. and you have to pay for it.



Thanks,
Vamsi Netha
[protected].





From: "[protected]@tatadocomo.com" <[protected]@tatadocomo.com>
To: [protected]@yahoo.com
Sent: Tuesday, January 15, 2013 5:26 PM
Subject: Re: Fed up with ur services ~~M11988229

Dear Mr. Netha,

Greetings for the day!

This is with reference to your email dated 15.01.13 regarding Account related for your Tata Docomo number [protected].

I apologize for the inconvenience caused to you.

As per the discussion over the call [protected], Please be informed that our executive will be visiting your residence in order to collect your Documents to convert from prepaid to postpaid. Kindly check the same.

We are also accessible from non Tata Docomo phones on[protected]toll free from TATA DOCOMO mobile phones only).

Assuring you of our best services at all times.

Warm Regards,
Sujatha. B,

TATA Docomo - Customer Service.

-----Original Message-----
From: [protected]@yahoo.com
Sent: [protected]:38:14.0
To : "[protected]@tatadocomo.com" <[protected]@tatadocomo.com>
Cc: null
Subject: Re: Fed up with ur services ~~M11988229
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________


No one visited my office till now to collect the forms.


Thanks,
Vamsi Netha
[protected].


________________________________
From: "[protected]@tatadocomo.com" <[protected]@tatadocomo.com>
To: [protected]@yahoo.com
Sent: Tuesday, January 15, 2013 1:39 PM
Subject: Re: Fed up with ur services ~~M11984802




Dear Mr. Netha,

Greetings for the day!

This is with reference to your email dated 15.01.13 regarding Account related for your Tata Docomo number [protected].

I apologize for the inconvenience caused to you.

As per the discussion over the call [protected], Please be informed that our executive will be visiting your residence in order to collect your Documents to convert from prepaid to postpaid. Kindly check the same.

We are also accessible from non Tata Docomo phones on[protected]toll free from TATA DOCOMO mobile phones only).


Assuring you of our best services at all times.

Warm Regards,
Krupa,

TATA Docomo - Customer Service.




-----Original Message-----
From: [protected]@yahoo.com
Sent: [protected]:03:11.0
To : "[protected]@tatadocomo.com" <[protected]@tatadocomo.com>,"appellate.[protected]@tatadocomo.com&qu...⇄ <appellate.[protected]@tatadocomo.com>
Cc: null
Subject: Re: Fed up with ur services ~~M11984802
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________


This is so dis appointing to experiance such a service from you guys.

yesterday swaroop promosed me that this will get resolved by today morning and i will be in a position to make calls outside.

no one visited/called/updated me anything.

Thanks,
Vamsi Netha
[protected].


________________________________
From: "[protected]@tatadocomo.com" <[protected]@tatadocomo.com>
To: [protected]@yahoo.com
Sent: Monday, January 14, 2013 11:41 PM
Subject: Re: Fed up with ur services ~~M11979530

Dear Mr. Netha,

Greetings for the day!

This is with reference to your email dated 14.01.13 regarding Account related for your Tata Docomo number [protected].

I apologize for the inconvenience caused to you.

Please be informed that on 15.01.13 our executive will be visiting your residence in order to collect your Documents to convert from prepaid to postpaid. Kindly check the same.

We are also accessible from non Tata Docomo phones on[protected]toll free from TATA DOCOMO mobile phones only).


Assuring you of our best services at all times.

Warm Regards,
Abdul Q,

TATA Docomo - Customer Service.


-----Original Message-----
From: [protected]@yahoo.com
Sent: [protected]:33:42.0
To : "[protected]@tatadocomo.com" <[protected]@tatadocomo.com>
Cc: null
Subject: Re: Fed up with ur services ~~M11979530
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________


Swaroop,

No one visited me till now to collect the docs yet. This shows your comitment towards resolution to solve an issue. Till now i had some hope but everything lost now. Please escalate this to the next level. Also please send me postal address of your legal office i would like to send a written complaint so that ur head office is aware what is going on the lower middle level.

Please respond immediately.

Thanks,
Vamsi Netha
[protected].


________________________________
From: "[protected]@tatadocomo.com" <[protected]@tatadocomo.com>
To: [protected]@yahoo.com
Sent: Monday, January 14, 2013 2:42 PM
Subject: Re: Fed up with ur services ~~M11968458



Dear Mr. Netha,

Greetings of the Day!

This is with reference to your email dated 14-01-13.

I am extremely sorry to learn that you are facing a concern of activation of the sim card on your mobile number [protected] & sincerely regret the inconvenience caused to you due to this.

As per discussion over the call on the alternate contact number [protected] I would like to inform you that
the associate will visit your residence to collect the required documents to convert the sim from pre to post migration.

Kindly write back to us for further assistance.

I appreciate the trust you have shown on us and I would like to thank you for the same.

For any further queries, please feel free to contact us on non Tata Docomo phones on[protected]toll free from TATA DOCOMO mobile phones only).

Assuring you of our best services at all times.

Warm Regards,
Swaroop,

Customer Care - TATA DOCOMO.






-----Original Message-----
From: [protected]@yahoo.com
Sent: [protected]:09:09.0
To : "[protected]@tatadocomo.com" <[protected]@tatadocomo.com>
Cc: null
Subject: Re: Fed up with ur services ~~M11968458
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________


Hi There,

I would like to discuss and talk with you for a moment. If you really interested in please call me on [protected] immediately

Thanks,
Vamsi Netha
[protected].


________________________________
From: "[protected]@tatadocomo.com" <[protected]@tatadocomo.com>
To: [protected]@yahoo.com
Sent: Monday, January 14, 2013 7:18 AM
Subject: Re: Fed up with ur services ~~M11968458

Dear Mr.Netha,

Greetings for the day!

This is with reference to your mail dated 14-01-13 regarding deposit amount refund related for your TATA DOCOMO number [protected].

I sincerely apologize for the inconvenience caused to you.

We would like to inform that your request has been put before concern department. Hence we kindly request you to bear us with in the interim.

We shall revert you in 48 working hours.

We are also accessible from non Tata Docomo phones on[protected]toll free from TATA DOCOMO mobile phones only).

Assuring you of our best services at all times.

Warm Regards,
Venu,

TATA DOCOMO ? Customer Care.



-----Original Message-----
From: [protected]@yahoo.com
Sent: [protected]:47:26.0
To : "[protected]@tatadocomo.com" <[protected]@tatadocomo.com>
Cc: null
Subject: Re: Fed up with ur services ~~M11968458
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________


Dear Pradeep,
?
I am not sure whether you have read the below mail clearly or not. I am still wonder you dont even want gie an explanation or even want to update me on why MNP request has not been done till today? Which was submitted 14 days back? I have submitted duly signed docs at one of your Docomo stores for cpnveting my CDMA SIM into GSM but till today nothing happend from your end.
?
I was really shocked to see your irresponsible response. I was tata subscriber since a very long time.
?
Please let me know how to escalate this issue. i am really interested to know more on this case and want to take this type of response to your higher authorities. lets talk tomorrow on [protected] to dig this more.

Thanks,
Vamsi Netha
[protected].


________________________________
From: "[protected]@tatadocomo.com" <[protected]@tatadocomo.com>
To: [protected]@yahoo.com
Sent: Friday, January 11, 2013 10:02 PM
Subject: Fed up with ur services ~~M11949643

Dear Mr. Netha,???

Greetings for the day!

This is with reference to your mail dated 11-01-13 regarding deposit amount refund related for your TATA DOCOMO number [protected].

Kindly note that your concern regarding deposit amount refund related is already been registered with docket number[protected] on 07-01-13 is under process. The same will be resolved by[protected]:22 hrs and you will be duly notified upon closure. Kindly make a note of this docket number for your future correspondence.

We are also accessible from non Tata Docomo phones on[protected]toll free from TATA DOCOMO mobile phones only).

Assuring you of our best services at all times.

Warm Regards,
N Pradeep,

TATA DOCOMO ? Customer Care.





-----Original Message-----
From:? [protected]@yahoo.com
Sent:? [protected]:08:41.0
To? :? "[protected]@tatadocomo.com" <[protected]@tatadocomo.com>
Cc:? null
Subject:? Fed up with ur services ~~M11949643
[Note:? Please don't change the subject for internal tracking purpose and immediate action.
_____________________________


Hi,
?
This is Vamsi Prasad Netha i was using Tata CDMA # [protected] (post paid connection) for the past?8 years. I din not changed this no. because of my bonding with TATA for such a long time. recently my existing mobile got crashed so i thought of taking this as an oppurtunity to get changed to GSM so i have approched erragadda docomo stores on 31/12/12 and submitted relevant forms and got GSM sim.
?
Till now there is no clue on where is the conversion stands from CDMA to GSM. i called call center aroung 20 times with in these couple of times from the no# [protected], [protected] and[protected]. till today there is no clue on what is happening and where i am standing.
?
I?never faced this situation but i am completely fed up now. now i am planning to say good bye to tata and go with some other subscriber.
?
if some one from your organisation really have patience sp please call me and explain me how to get my deposit (INR-500) with tata be refunded.

Thanks,
Vamsi Netha
[protected]

My fone is going on ROAMING even in Mumbai city itself, plus i am getting pop-up messages (1000 messages) a day, plus my internet is disconnecting again and again since 3 days i have taken this service...vodafone was better.... !!!! my number [protected].

Hi...
My 2G internet not working, going ROAMING mode in mumbai city itself, getting thousands of pop-up messages ...pls rectify these problems, or i will change the service provider...my number [protected]

I have changed from vodafone to Tata Docomo, my mobile number [protected], Tata Docomo is more worse than Vodafone. Every time the internet gets disconnected and i am getting thousands of popup messages and offers every day. Plus the service goes to roaming when i am still in mumbai city. Please dont take tata Docomo services, its a night mare.

I live in chukhali area in pune,maharashtra and have a docomo sim no. [protected].My problem is that the range is very poor in my area.Sometimes i am out of range.I had heard about good facilities offered by docomo so i took the sim.I would request you to kindly help me in this matter as soon as possible.Thank you.

Hi

For more than a couple of month Rs 2 is being deducted from my balance. I am using a tata docomo prepaid sim card mobile number is [protected]. I haven't activated any special offers. I tried to contact tata docomo customer care but to no avail. I have also heard that others are facing the same problem.
If someone wants to activate something on his/her sim then it will activate Immediately, if you go for deactivation then they will ask thousand process to follow. why? it should not be like this. if i want to stop one service then it should stop immediatly.

Please find a solution for this, i want my deducted amount back and want to stop that deduction in near future

hope you will see to it as soon as possible
you may call me on my cell:[protected].

regards,
Ajay

Dear Sir,

My no. is [protected]

Since last two months am being harassed by two messages namely by TA--HUWWAP & TA-NETWAP and i had not registered for any of these services.

You are please requested to deactivate the service immediately.

Regards
Akash Kinariwala

I had taken a tata photon plus connection in April 2012 and after 4 months o[censored]sage opted for cancellation. I applied for cancellation in Last week of august, and now I have been informed that I have unpaid dues. Now I come to know that apart from a month's unpaid dues they have charged me Rs 1500 as churn out fee for opting for cancellation within 6 months. This fee was not at all mentioned when I took the connection. These guys are finding out new ways of cheating.

every day unnecessarily deduction of balance is being made in my account .
even if i don't do any thing . whenever my Internet connection is active an deduction is made to my account even if i have not used the Internet or opened any site. on contacting to customer care executives firstly they are so rude to talk to the customers and they are always with the same reason of clicking on a paid site. why is this problem only with tata docomo they are always making fool of the customers.. unnecessarily deducting the balance..
my email id is kritigoel22.[protected]@Gmail.com

Sir,I Sitanshu shekhar mustafi,port my phone no [protected],from uninor to tata docomo 7-8 days ago,but when I contact customer care at 121 and press 9 to speak to executive,it says to hold and the call got disconnected.At 198,when I press 9,it says to hold and then tells to hold and then tells that I have dialled a wrong number,at 12525 ,after pressing 9 it tells that this facility is not available for me,at 52222 about latest offer it tells that to check the no I have dialed. I was able to contact executive I told the problem,he told to wait for sometime,"it is a technical fault", but it is 5-6th days,I am still facing the problem.As I am a new customer of tata docomo,I don't know the offers and schemes,so its necessary to contact with customer care,but till now no messege from docomo about offers etc. my alternate phone no [protected],please contact as soon as possible.

I RECHARGED ONLINE FOR RS 5 INTERNET PACK INSTEAD RECEIVED A DIFFERENT PACK. WHEN I ASKED THE CUSTOMER CARE THEY SAY THE FAULT IS MINE AND THEY WILL NOT REFUND. IN THERE ONLINE RECHARGE SCHEMES THERE IS NO OTHER RS 5 PACK. I WANT MY MONEY BACK. PLEASE DO THE THE NEEDFUL.

Hello Sir,
I am facing problem from last month my Mobile Number is [protected]. I have already launch the complain in Customer care several times but no action is taken till date. Kindly do the needful as early as possible.

Thanks

Hello Sir,

I have recharged my TATADOCOMO mobile number [protected] with amount Rs 250/-. This recharge is for data use which gives 1 GB 3G data usage and Rs 250/- talk time.

I have not used even 0.5 GB of given GPRS balance and my whole amount i.e Rs 250/- were deducted from my account.

I request you please this issue as soon as possible.

Regards,
Shafeeque