[Resolved] Tata Docomo — MNP Delay | |||
To Whomsoever it May Concern: Sir/Madam, I have applied for MNP for a month ago from Vodafone to Docomo.For the first time as it was failed I submitted the documents again.Unfortunately there is no response again.When I call to Docomo Customer Care ,they blame that Vodafone Company is not releasing your number.The same story with Voadfone CC.They too blame Docomo.The Gallery person is not at all concerned with these problems.His response is also too rude.I wasted a lot of my money in traveling to him as well as calling him .The following are the contact details of Gallery person.The same post I have already posted.But I haven't received any reply. My Details: V.Venkatesh, Phone no:[protected], Nagpur. Email Id : [protected]@gmail.com Kitttu Mobils Nagpur, Phone no: [protected] Hope I would get a Help, Thanks for the Concern Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
I Prakash R raised a porting request on 9-Aug-12 to move from Airtel to TATA DOCOMO. My mobile number [protected] is ported to TATA DOCOMO on 17-Aug-12 and my Outgoing and Incoming call facility is blocked from 21-Aug-12. When I called the customer care they say that they have not received my application and asked me to contact nearest TATA DOCOMO STORE. I visited the nearest TATA DOCOMO STORE and resubmitted the documents and still I am facing the same issue even after clearing all by outstanding bills in AIRTEL. From 21-Sep-12 I have raised my issue with the below CUSTOMER SERVICE POINTS,
1. Called Customer Care at 121
2. Mailed to [protected]@tatadocomo.com
2. Resubmitted my documents in the nearest TATA DOCOMO STORE
3. Called [protected]
4. Called [protected]
5. Visited TATA DOCOMO STORE
6. Mailed to [protected]@tatadocomo.com (They have never contacted me)
7. Submitted my grievance in Executive Presidents Escalation Desk
From 25-Sep-12 all services from TATA DOCOMO has been stopped. Now I do not get even incoming calls and messages.
From Executive Presidents Escalation desk 5 Executives have interacted with me and promised my mobile number [protected] will be activated on 8-Sep-12, but till date it is not activated.
I need help in activating my mobile number at the earliest
1. Called Customer Care at 121
2. Mailed to [protected]@tatadocomo.com
2. Resubmitted my documents in the nearest TATA DOCOMO STORE
3. Called [protected]
4. Called [protected]
5. Visited TATA DOCOMO STORE
6. Mailed to [protected]@tatadocomo.com (They have never contacted me)
7. Submitted my grievance in Executive Presidents Escalation Desk
From 25-Sep-12 all services from TATA DOCOMO has been stopped. Now I do not get even incoming calls and messages.
From Executive Presidents Escalation desk 5 Executives have interacted with me and promised my mobile number [protected] will be activated on 8-Sep-12, but till date it is not activated.
I need help in activating my mobile number at the earliest
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Kindly respond soon
Rajas S. Alshi
([protected])