Tata Docomo — music mall service automatic activation | |||
Dear sir, I am using tata docomo sim having number [protected]. From last 1 week, tata docomo is activating a service called "music mall" without any consent from me. This is costing me Rs.5/- every day. Customer care has not been serious and not even picking the call. So I request you to kindly de-activate the aforesaid service and also refund me the balance unauthorizedly deducted. Awaiting quick redressal. Thank you. Was this information helpful? | |||
 5 Comments | |||
Comments
Hi Nitesh,
Please be informed that upon checking with our records no wrong deductions have been found. Hence we are unable to process your request of refund. Also be informed that as per our records there is no VAS pack activated in your number.
Thanks and Regards
Customer Care
Tata DOCOMO.
Please be informed that upon checking with our records no wrong deductions have been found. Hence we are unable to process your request of refund. Also be informed that as per our records there is no VAS pack activated in your number.
Thanks and Regards
Customer Care
Tata DOCOMO.
I am using tata docomo sim having number [protected]. From last 1 week, tata docomo is activating a service called "music mall" without any consent from me. This is costing me Rs.5/- every day. Customer care has not been serious and not even picking the call. So I request you to kindly de-activate the aforesaid service and also refund me the balance unauthorizedly deducted
My name is nishant pandey my nomber is [protected].maximam 15 day deduct my balance. costumar care not serious for this matter please deactivate all servise amd return my balance.
Dear sir,
same problem.
I am using tata docomo sim having number [protected]. From last 1 week, tata docomo is activating a service called "music mall" without any consent from me. This is costing me Rs.5/- every day. Customer care has not been serious and not even picking the call. So I request you to kindly de-activate the aforesaid service and also refund me the balance unauthorizedly deducted.
same problem.
I am using tata docomo sim having number [protected]. From last 1 week, tata docomo is activating a service called "music mall" without any consent from me. This is costing me Rs.5/- every day. Customer care has not been serious and not even picking the call. So I request you to kindly de-activate the aforesaid service and also refund me the balance unauthorizedly deducted.
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards
Customer Care
Tata DOCOMO.