[Resolved]  Tata Docomo — Network Problem

there is no network available in our area. i also complaint to customer care but there is no good response from their.my mobile number is [protected] when i am go to the second floor then network is connected
very poor network in our area please to try to understand my request & take fast action to solve this problem, In our area most of company network are available. i hope you will take action in very soon

i hope you will resolved the problem very soon, you consider problem as indoor network also

sir .iam nabeer..tata docomo network range is empty in our place...please clearance in this complaint.
contact no.[protected]
state- kerala
district- palakkad
place-kollengode&pudunagaram

I HAVE BEEN FACING NETWORK PROBLEM AROUND 30 DAYS AND COMPLAINT BY CUSTOMER CARE AND MAILS (MAILS ARE ATTACHED BELOW) BUT NOBODY IS ABLE TO SOLVE MY PROBLEM.I WANT YOU TO KINDLY LOOK INTO THIS MATTER AND GET MY PROBLEM RESOLVED AS SOON AS POSSIBLE.
MOBILE NUMBER - [protected]
ALTERNATE NO - [protected]
E - MAIL ID - [protected]@gmail.com


Complaint Request Accepted
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[protected]@tatatel.co.in to me
show details Jul 28

Dear Mr. Ashish,

We have received your concern about your TATA DOCOMO Product [protected].Your temporary reference number is 323121.

Kindly allow us some time to understand and address your concern. In case we require more clarity on the issue highlighted by you, one of our representatives will call you within 6 business hours.

Upon effective closure of your concern, our representative will take you through the proceedings of this case. We will also keep you informed about the resolution through our customer care mail id [protected]@tatadocomo.com .

Thank you for your understanding and cooperation.

Regards,

Customer Care -TATA DOCOMO
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Ashish Pawar to nodal.UPW, TATADOCOMO-CTS
show details Jul 30
THIS IS FOR YOUR INFORMATION THAT THE PROBLEM I HAVE STATED IN THIS MAIL HAS NOT BEEN RECTIFIED TILL DATE (COMPLAINT NO. - 323121).MOREOVER I HAVE ALSO CONTACTED TO YOUR CUSTOMER CARE AND THEY SAID THAT IT WILL BE SOLVED SOON BUT IT HAS BEEN TWO DAYS AND NOBODY EVEN BOTHERED TO TAKE ANY ACTION OR CALLED ME.IF THIS IS THE SERVICE YOU ARE PROVIDING THEN I HAVE TO SAY THAT I HAVE CONNECTED TO A VERY NON SUPPORTIVE COMPANY THAT DOES NOT LISTEN TO ITS CUSTOMER AND DON'T CARE ABOUT THE PROBLEM THEY ARE FACING.I SIMPLY REQUEST YOU TO RESOLVE MY PROBLEM OR I HAVE TO LOOK FOR ANOTHER SERVICE PROVIDER.
ONE MORE THING,IF YOU CANT CALL WITHIN 6 BUSINESS HOURS THEN WHY DO YOU PROMISE TO DO SO.
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Regards
Ashish Pawar
L'oreal India Pvt.Ltd.
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Ashish Pawar to appellate.UPW, TATADOCOMO-CTS, nodal.UPW
show details Aug 2
This is for your kind attention that I have not received anything from your side till date and this type of behavior is not acceptable to me.If you do not resolve my problem asap I will not be able to avail your services anymore and to pay for that.For the problems I have been facing,I want the complete rebate for that period.Waiting to listen from you................
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Ashish Pawar to ap, TATADOCOMO-CTS, nodal.UPW, appellate.UPW
show details Aug 12 (10 days ago)
Sir,
This is to inform you that I have tried every possible way to get my complaint resolved but it hasn't been solved yet,so I request you to take proper action regarding this problem as I am fed up with this situation.Moreover they blocked my outgoing service because I didn't pay the bill.I had to pay because I wanted to run this nymber but they havn't provided any rebate for the suffering I have been.Request you to kindly take strict action against.
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Ashish Pawar to ap, TATADOCOMO-CTS, nodal.UPW, appellate.UPW
show details Aug 20 (2 days ago)
Will anybody listen to my problem or not............
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about 1 month ago i had complaint aginst network in our indoor & outdoor network problem but there is no improvment in service .very very poor network in our area of tata docomo & no response from the service provider i also complaint to tata docomo customercare about 1 month ago. i want to know that how many times to take to solve this problems? otherrwise i leave this company&select another company service provider

Piyush Trivedi

[protected]
Alt no. [protected]
Email ID- [protected]@gmail.com

kindly resolve network problem

i am sovan from west bengal i used tata docomo & airtel, i went used only tata docomo becz tata docomo service is best in india but network service is very poor, NO INDOOR COVERAGE & OUTDOOR IS NOT SO GOOD than i used 2 connecation for tata docomo mob.[protected].[protected], many time i complain tata docomo c c but again & again no result, i hope tata docomo network is good after 2 month.than did not good docomo network i saw good bye tata docomo.
THANK YOU!

hi..
even for me also, no network of tata docomo, but airtel is good in our area

Name : kumud Singh
Cell : [protected] (Tata Docomo)

Recently i used number portability and switched to TATA Docomo.
The network coverage of TATA Docomo is very bad. to be very precise every day i receive at least 30 missed call alert. Whenever i go inside my office cabin i lost signal.
My friends and office colleagues started complaining. i am using this number since i started using mobile phone (6 years). now i cannot change my number.
I think i have made a biggest mistake of my life in choosing the right service provider. unfortunately i have to wait for another 2 months to switch back to airtel network.

Try to solve this problem as early as possible.

i'm muktesh tamrakar
My TATA DOCOMO Mobile number=[protected]

Me bas yahi kehna chahta hu ki hamare city me TATA DOCOMO ka network bilkul acchha nahi he

Aae din Call ke bich me connection error, tower fail, hote rehta he

Internet use karne me problum hota he net ekdum slow chalta he

Hamare districk ke kisi bhi village me TATA DOCOMO ka network nahi he

Jis aae din problum hota he
Me bas ye chahta hu ki hamare city me NETWORK QWALITY Ko behtar kiya jae or har vilages me TATA DOCOMO ka network ho

the worst network in any telecommunication company, i had been complaining the costumer executive since several months but till date no solution have been taken out...
ye tata docomo company chalu kaise ho gyi bina network k............

sbse ghatiya company

I have purchased 2 Tata Docomo sim card. i have to use Best service of tata docomo But network failure automatically when i use. in some area some time of my house getting network. please solve network problem

Yogesh choudhari
[protected]

My Office is in prime location in PUNE. Bund Garden Road, Cannuaght Place building.
I had a very bad network problem and also customer care is not responding to this.
I taken connection based on their advertising stating that we get network in elevator.
But i am not getting in open office space in prime location

Please resolve

I'm really frustrated with TaTa Docomo... Im facing problems after problem and till now nothing is solved inspite of my complaints to Customer Care and Nodal officer .

my problems.
1. Speed is very slow (2-10 kb/ps), and sometimes the page does'nt open at all. Maximum days at night is shows "Packet data:Authentication failed" or "Service not available" and when i call CC they dont receive the call or say its a temporary error.

2. You give so less speed in that there is frequent internet disconnection. It disconnects every 5 minutes and you DNS server gets timed out also.

3. When i connect my mobile to pc as modem for internet , at that time if some one calls it tells the mobile is switched off / out of range.

4. And your email CC ([protected]@tatadocomo.com) they reply when want otherwise no reply.

And why the hell you name you company as "Tata DOcomo . access-connect-solution " what to access , what to connect and which solution you provide.

> •Name of Access Point: TATA.DOCOMO.INTERNET
> •Symbol displaying (E/G): E
> •Is it related to any particular time: No
> •Is it related to any particular Site: No
> •Area /Sector/ Street Name/Landmark: Near ITER college
> •Village / post: Dumduma
> •Zilla / tehsil: Khurdha
> •District: Khurdha
> •Pin code: 751019
> •Indoor/Outdoor: Both
> •No. of signal bars: Full
> •From when you are facing this problem: Everyday
> •Number: [protected]

If you all cannot solve the problems, just say i will move on to some other networks.

NAME- JITENDRA MEENA
V/P- SANKARWARA (MANDHIPUR BALAJI)
DIST- KAROULI
TEH- TODABHIM
PIN- 321610
MY N0- [protected], [protected], COMPANY- TATA DOCOMO



MY VILLAGE ARIA VERY VERY NETWORK PROBLEMS.

NETWORK PROBLUM
SIR
I am the coustmer of TATA DOCOMO MOBILE from 2011
state- CHHATTISGARH
district- SURGUJA
city-AMBIKAPUR
pin code-497001

IN AMBIKAPUR i have use the number, here network is very poor
only show 1or 2 signal and many time no network
i have submit more than 25 complains in coustmer care but no soultion
he told me that i send your complian in the technical dipartment, please wait 24 to 72 hours but not solve this problm after 72 hours,this problem is continued from last 3to 4 months
so please solve this problum very soon

dear sir/mam .. i am facing network problum again and again ...i have informed to the network provider company many time .. but it says just work is in progress .. sir please help me

thank you

HI, I am venkatesh kancherla.I stay in Hyderabad , IDPl colony, adhrash nagar. we people from this area facing docmo network problem . we are having full signal but the voice gets breaks and some other problems.This problem is not only for me for the entire people living in this area who are using tata docmo . . I am acing this problem from past 15 days. I have given complaint regarding . complaint number : NWK[protected]. but no one cares about this complaint.Tatadocmo is very irritating. i just hate this network.atleast somebody please take care of this complaint