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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 323

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A
amoghshukla
from Mumbai, Maharashtra
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Unable to login in Pre-Paid Mobile Account

Address:Mumbai Suburban, Maharashtra

Dear Sir/Madam,

My DoCoMo Number is [protected] and I've lost my Password. When I click forgot password link and provide the Mobile Number and click continue, it shows "Dear Customer, you have not changed your initial PIN. If you have forgotten your PIN, please contact customer care at 121 (Post-Paid & Pre-Paid) to receive new PIN".

Please help me sir. My e-mail id is '[protected]@gmail.com'br...
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A
Amit Dubey
from Mumbai, Maharashtra
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Activation issue

Address:Mumbai City, Maharashtra

I just purchased prepaid card 18 Dec 2012 and got sms to call 59059 from your t24 sim, but sim is not started yet. how to active for verification?
mob no- [protected]
alternate contact number-[protected]...
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K
kedarj71
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reduce in pool balance for no reason

Address:Nashik, Maharashtra

my mob no is [protected] n. my balance is reducing frm past 3 days by reduction of rs 3 ie 6 rs in total per day 21 rs habe been deducted sofar for nothing....
help plz...
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Address:Maharashtra

I want to inform you that on 25/12/2012 the sum of about 39 rs deducted from my number [protected] without any service activated (they tell I have activated Powerplay Cricket Service). I have complained 2 times but nobody listen. I want my balance back because I am not using any service. I just use this number for calling. I complain but they say go to Tata Gallery. What can I do ? When they get more balance they deduct from it. Tata Docomo...
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E
estherila
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile sim activation

Address:Karnataka

Hello,
This is Esther. I got a new tata docomo sim card in Bangalore. As am from tamil nadu, i was in need of a new karnataka sim to cut off the roaming charges. I paid for the sim on a friday. They said no activation on weekends, then on sunday i got a call from docomo office that my signature has found to be mismatched. so i gave another identity proof. Again i went on monday for enquiry and i got a reply that tuesday is christmas...
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S
Shivam Marwaha
from Hoshiarpur, Punjab
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Number not activated

Address:Punjab

I have purchased sim card from a retailer with submitting proper documents. After verification everything was going fine but after one or two days when i call to customer service they say my number is not activated.
Number :[protected]...
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P
Pradhan Soren
from Mumbai, Maharashtra
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Balance Related

Address:East Singhbhum, Jharkhand

Sir,
Since one months daily Rs. 1 is being deducted from my mobile account balance. And without my permission and notifications any services are being activated.
I would request you to please deactivate my balance deduction services and please refund my balance....
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B
badvinz
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false information on website / plan changed

Address:Chennai, Tamil Nadu

I recently walked into a Tata Docomo store to get My Family plan (999 monthly rental) after seeing the tariff on their website. So, I submit all the required documents and signup for 999 monthly rental myfamily plan with 4 connections. The in-store official said that it would be done in a few days. Fine, after some time when the numbers were activated I saw the plan was changed to 1999 monthly rental. When asked why did this happen, they...
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R
Ravisankar B
from Mumbai, Maharashtra
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Service get stopped without Intimation

Address:Hyderabad, Andhra Pradesh

Dear Sir,

I am using Tata docomo prepaid connection([protected]) since last 20 months. This number was registered for all my banking transactions. Now this service got stopped without any intimation. I inquired at a Tata outlet. They are saying it was registered with some other person name. I purchased the SIM in one shop. I produced all supported documents. The SIM has balance of Rs.500/-.

How can I get my money...
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B
bhalekars
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lower speed & network issue

Address:Pune, Maharashtra

Dear Sir,

I like to highlight how datacard distributors & then the services provider misguide ,ignore their responsibility . I purchase TATA Photon Plus form tele marketing (photon number [protected])
On 06.12.2012 an executive called me & given details about photon plan, services.

I purchase the same on 07.12.2012 the same executive had given me bill of Rs.2299.00 from
Finix Teleservices,Shivaji...
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S
subinsv
from Mumbai, Maharashtra
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my balance debited and customer service blocked

Address:Kerala

my balance continuously debited and im called to it refunfed. but before oneweek to customer care number blocked my number because money not refunding. and customer service is bad they harrazing me. so kindly unblocking customer care andrefund my money, my no: [protected]...
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S
sam.a.s
from Mumbai, Maharashtra
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disturbing

sir someone is disturbing with this num [protected] ,can u send me the details...
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H
hakkim badhusha
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i lost my mobile so deactivate the sim

Address:Chennai, Tamil Nadu

dear sir/madam
I am (hakkim) lost my mobile at early morning along with the tata docomo sim card, kindly deactivate the sim card immediately.
the details below
Mobile number:[protected]
Holder name:Hakkim Badhusha

thank you,


your's truly
Hakkim...
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V
varunk
from Nallasopara, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong recharge

Address:Thane, Maharashtra

My mobile number is [protected] . I had done special recharge of rupees 57 instead of getting benefit of tata-tata 1p/6s & other 1p/2s validity 60 days I got 47 talktime which I don't want & which is not there also. So kindly do that benfit of on-net tarrif voucher ....
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R
rahulupadhyay0
from Mysore, Karnataka
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always deduct my balance

Address:Ashoknagar, Madhya Pradesh

Sir my docomo no. Is [protected].
The compony of docomo always deduct my balance without any notice or information.
Only leave rs. 1/- in my main balance, and all deducted by the compony....

Plz. Help me........



My mail [protected]@gmail.com
mob. No- [protected]...
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R
ravikumarmvs
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

250 and 81 Rs Plan Tata docomo

Address:Bangalore, Karnataka

I have recharged my mobile with 250 Rs plan on Oct 29th 2012. I was under impression that I would get unlimited 3G in my mobile. But believe me, even after adding tata.docomo.internethvc APN I could not browse to the Internet. I really respect Tata as a brand, but unfortunately the name is being spoilt by their customer care executives.

I even have some names from customer care executives who could not solve my problem for...
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D
ds shivu
from Gulbarga, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

call history

Address:Chitradurga, Karnataka

plz detiles my call history [protected] in that number plz...
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A
abhisheklath94
from Bhubaneshwar, Odisha
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Refunds related

My balance has been deducted by rs 80 for services which I haven't even subscribed for. This has happened for the 3rd time in 15 days and they are refusing to provide refunds. My number is [protected]. Please help.
Abhishek Lath
[protected]@gmail.com...
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C
chetu866
from Surat, Gujarat
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DEDUCTED BALANCE

Address:Surat, Gujarat

DEAR SIR
I HAVE TATA DOCOMO SIM
NUMBER IS [protected]
EVERY MONTH COMPANY DEDUCTED BALANCE THEN SAY U HAVE ACTIVATE SERVICE BUT SIR I NOT ACTIVATE ANY SERVICES
I TOLD IN COMPANY THEY NOT REPLY PROPERLY
I CALL NODEL OFFICER ABHISHEK NAYAK ,HE SAY I UNDERSTAND YOUR PROBLEM BUT NOT ANY REPLY ABOUT BALANCE DEDUCTE
IN DECEMBER MONTH DATE 15 TIME 9.10 PM DEDUCTED 20 RUPEES IN MY ACCOUNT I WRITE ONLINE...
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P
parminder37
from Bathinda, Punjab
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cancelling all packs and false information on web portal

Address:Chandigarh, Chandigarh

hello sir,
http://www.tatadocomo.com/online-recharge.aspx this is the link to the web page from where we can recharge the docomo online, there is a pack of rs 14 , in which it is written full talktime for 6 mnths on every recharge above rs 10. nothing else, no condition apply nthing like that(attaching the image also). so i rechaged that, but they deactivated my 54 rs and 25 rs packs that were activated, its a cheating, they have...
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