[Resolved]  Tata Docomo — UNABLE TO DEACTIVATE THE LOVE ASTROLOGY BY MY SIDE AS WELL AS COMPANY SIDE

Address:Osmanabad, Maharashtra

R/Sir,
I have TATA DOCOMO no. [protected]. The company had activated the live astrology serivce without my confirmation on 24/01/2010 and Rs. 10/- deducted from my balance. I had call to customer care but the executive replied me call on 5330013 for deactivation of this service but When I called on that No. I heard please press 1 for subscription of this service. there is no option for unsubscription. I had called to customer care for help, but the executive told me we are unable to deactivate this service from our side. I had made complaint GBL[protected] and senior executive by name Mohsin refund me Rs. 10/- but still the service live astrology is activated on my No. the balance deducted on 24/01/2011, 31/01/2011 and 07/02/2011. please help me.
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Aug 13, 2020
Complaint marked as Resolved 
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dear/Sir,
I have TATA DOCOMO no. [protected]. The company had activated the live astrology serivce without my confirmation on 24/01/2010 and Rs. 10/- deducted from my balance. I had call to customer care but the executive replied me call on 5330013 for deactivation of this service but When I called on that No. I heard please press 1 for subscription of this service. there is no option for unsubscription. I had called to customer care for help, but the executive told me we are unable to deactivate this service from our side. I had made complaint GBL[protected] and senior executive by name Mohsin refund me Rs. 10/- but still the service live astrology is activated on my No. the balance deducted on 24/01/2011, 31/01/2011 and 07/02/2011. please help me.
ar/Sir,
I have TATA DOCOMO no. [protected]. The
company had activated the live astrology serivce
without my confirmation on 27/02/2011 and 2/- deducted from my balance. I had call to
customer care but the executive replied me call
on 5330013 for deactivation of this service but
When I called on that No. I heard please press 1
for subscription of this service. there is no option
for unsubscription. I had called to customer care
for help, but the executive told me we are unable
to deactivate this service from our side. I had
made complaint GBL[protected] and senior
executive by name Mohsin refund me Rs. 2/-
but still the service live astrology is activated on
my No. the balance deducted on 27/02/2011,
27/02/2011 and 01/03/2011. please help me.
yes i too face same problem . my no [protected]
sir
I have TATA DOCOMO no. [protected]. The company had activated the live astrology serivce without my confirmation and Rs. 10/- deducted from my balance daily. I had call to customer care for help, but still the service is activated I had made complaint two times but there is no response from you. please deactivate the service on my no. [protected]
I am too faceing same problem of debiting Rs. 10/- from my balance, every week. I think all should make police complain to stop this looting!?
Sunay Bhurke.

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