[Resolved] Tata Docomo — Online Recharge

51 Reviews
Vijayawada, Andhra Pradesh, India
I recharged from tata docomo online banking site on 24/03/2012 ,01/04/2012...amounts of 30rs and 25 rs with the following transaction ids...MSYD[protected],IB FUNDS TRANSFER-[protected] from my syndicate bank online account. i didnt get the balance or refund so...please verify or refund the amount
Complaint marked as Resolved 2017-04-20 15:25:31
Verified Support
Tata DoCoMo Customer Care's response Dec 21, 2011
Dear Customer,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Docomo number, e-mail id or your alternate contact number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at [email protected] or you can call us on 040-66570232.

Thanks and Regards,
Customer Care,
Tata Docomo.
Complaint comments  50 Comments     Updated: Share0Tweet0


Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Dear Mr. Shetty,

As per our discussion over call on [protected], we would like to inform you that as per records you have received the correct recharge benefits of the recharge of Rs.500 which is mentioned below: MRP Rs.500, Validity:30 days, Benefits: 500 MB 3G data and 1000 Local minutes.

Thanks and Regards,
Customer care,
Tata Docomo.
Online recharge for Rs.80 was made for [protected] (Transaction no. MCIT[protected]) on 23.05.2013. Though the transaction was successful and debit has also come to my account, but no recharge credit has come to me. Further when I contacted customer care it gave message that after recharge of balance only I can contact them. It is catch 20 and I am not sure whether TATA has also started earning like this?
Details are as follows:-
Mobile no. [protected]
Recharge amount Rs.80 through online
Transaction no.MCIT[protected]
Date 23.05.2013
Name : Ray
Alternate mobile [protected]
I tried to recharge online for docomo number [protected] via tatadocomo site..I used BOI atm cum debit card...eventhough transaction was successful and managed to deduct money from account for 2 transactions 1 for Rs 59 ofr international Call and 2nd one 32 for Internet .on[protected], but my mobile was not recharged

I tried to call customer care no response and very confusing . Can some one help on this?
My tata docomo mobil No. is [protected]. I had made online payment of Rs. 222/- on 13 Aug 13 at 10.08 PM through your site www.tatadocomo.com towards recharge of my ibid docomo No.. The amount of Rs. 222/- debited from my credit card but I have not received any balance. Kindly look in to the matter and do the needful at the earliest.
Tata Docomo, an excellent fraud company. I did an online recharge for for an amount of 171 and the amount was deducted. The Docomo Customer care gave me the worst experience. They charged me to speak with the
agent and no one was speaking on the other end. I even tried registering the complaint was even unsuccessful.

I am going to complaint it to TRAI, If am not getting my issue resolved.

Beware all the Docomo Customers.
My number is [protected]

charging wrong legal petition for non payment of 3g dongle bill

Even after paying the bill after disconnection of tata docomo 3g dongle, account number[protected], I've still got an legal notice for non payment of the bill..

list of numbers

respected sir/mam, i have lost my recent calls list and numbers . can you please give it to me my last 15 days recent call list . please its so important . mail me at cutegirl.khushi.[protected]@gmail.com

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    Tata Docomo - Online Recharge