Comments
sir, mera docomo no [protected] sr no [protected] liya tha maine sara document bhi jama karwa diya tha lekin aag 22.01.2011 ko mera sim band ho gaya hai aisa kyon
starting mai hi aap log aisa kijyaga to kase aap per yaa aur sab customer aap per bharosa karega sir maine is number per 100 rs ka recharge kiya tha aur abhi 78 rs something hai agar aap mera sim suru nahin karenge to mera yeh sab rupya barbad ho jayaga
Surendra Kumar - sir mera mobile no hai [protected] isi number per haime jald se jald message ya phone kar de
agar aap aah bhar mai mera sim ya number chalu nahin kiya to sim tor kar phek dunga aur dushra sim le lunga aur yeh bhi kha dunga ki docomo ka service kharab ha ise mat lo
maine yeh sim BHAVYA COMMUNICATION, DHARAMSHALA ROAD, KISHANGANJ, BIHAR se liya tha
starting mai hi aap log aisa kijyaga to kase aap per yaa aur sab customer aap per bharosa karega sir maine is number per 100 rs ka recharge kiya tha aur abhi 78 rs something hai agar aap mera sim suru nahin karenge to mera yeh sab rupya barbad ho jayaga
Surendra Kumar - sir mera mobile no hai [protected] isi number per haime jald se jald message ya phone kar de
agar aap aah bhar mai mera sim ya number chalu nahin kiya to sim tor kar phek dunga aur dushra sim le lunga aur yeh bhi kha dunga ki docomo ka service kharab ha ise mat lo
maine yeh sim BHAVYA COMMUNICATION, DHARAMSHALA ROAD, KISHANGANJ, BIHAR se liya tha
To Whom so eve it may concern,
TATA Docomo network problem is not at individual level. For all customers who are unfortunately got trapped by the name of "TATA".
It is very specific network coverage related issue which TTML is not resolving. Is there ia ny mechanism to let Mr. Ratan TATA know about it, then please do the same.
TATA is th emost trusted group and most of the consumers went ahead trusting TATA group. But shame when TATA SONS is not taking any action on the TTML for providing useless services to its customers.The kind of network services being delivered to the consumers are pathetic, worst, third class, useless, unreliable...Following are some of the major issues which I am sure all customers must be facing.
1. Call drops - This is the right of TATA DOCMO network.
2. Indoor coverage - Cell phone doesnt works from home because of no indoor coverage. (It is not even poor). TATA DOCMO should not use term cell phone or mobile phone. They should start brand it as "ROAD PHONE" because it works only when you come on road to talk to some one. This is disgusting.
3. Third class customer support (121): All executives are arogand, They dont understand the problem correctly. Sometimes they even refuse to register call drop problems.
4. Shameless services: People/Engineers working are shameless and simply blame TATA DOCOMO for the network issues saying that " Sir kya karein, upar se order hain, new site deployment band hai. Haiemn pata hai network problems leking sites na hone ke karan service issues hain"
5. Any complaint registered for network issue is automatically closed without any action within 48 Hrs.
I am sure any TATA DOCOMO user must have faced all or either 1 of the above pain points.
I dont have mail ID of Mr. Ratan TATA and your new MD Mr. Mistry. Otherwise I wish I could let them know hos name of TATAs is being spoiled by TATA DOCOMO services in India. If you could, Please forward the same to them. Let them also understand how TATA DOCOMO is doing.
TATA Docomo network problem is not at individual level. For all customers who are unfortunately got trapped by the name of "TATA".
It is very specific network coverage related issue which TTML is not resolving. Is there ia ny mechanism to let Mr. Ratan TATA know about it, then please do the same.
TATA is th emost trusted group and most of the consumers went ahead trusting TATA group. But shame when TATA SONS is not taking any action on the TTML for providing useless services to its customers.The kind of network services being delivered to the consumers are pathetic, worst, third class, useless, unreliable...Following are some of the major issues which I am sure all customers must be facing.
1. Call drops - This is the right of TATA DOCMO network.
2. Indoor coverage - Cell phone doesnt works from home because of no indoor coverage. (It is not even poor). TATA DOCMO should not use term cell phone or mobile phone. They should start brand it as "ROAD PHONE" because it works only when you come on road to talk to some one. This is disgusting.
3. Third class customer support (121): All executives are arogand, They dont understand the problem correctly. Sometimes they even refuse to register call drop problems.
4. Shameless services: People/Engineers working are shameless and simply blame TATA DOCOMO for the network issues saying that " Sir kya karein, upar se order hain, new site deployment band hai. Haiemn pata hai network problems leking sites na hone ke karan service issues hain"
5. Any complaint registered for network issue is automatically closed without any action within 48 Hrs.
I am sure any TATA DOCOMO user must have faced all or either 1 of the above pain points.
I dont have mail ID of Mr. Ratan TATA and your new MD Mr. Mistry. Otherwise I wish I could let them know hos name of TATAs is being spoiled by TATA DOCOMO services in India. If you could, Please forward the same to them. Let them also understand how TATA DOCOMO is doing.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
Tata Docomo — SIM BAND HONE KE.......
sir, mera docomo no [protected] sr no [protected] liya tha maine sara document bhi jama karwa diya tha lekin aag 22.01.2011 ko mera sim band ho gaya hai aisa kyonstarting mai hi aap log aisa kijyaga to kase aap per yaa aur sab customer aap per bharosa karega sir maine is number per 100 rs ka recharge kiya tha aur abhi 78 rs something hai agar aap mera sim suru nahin karenge to mera yeh sab rupya barbad ho jayaga
Surendra Kumar