[Resolved] Tata Docomo — POOR SPEED | |||
Sir I had opted for the unlimited internet plan of tata Photon for Rs 700 per month , as per this plan i am eligible for 2 GB data at 256kbps and thereafter @156kbps for a period of 30 days. After i had completed the 2GB data the speed is reduced to 10 KBPS. there is no instance wherein the speed has crossed a maximum of 20 Kbps which is far below the maximum speed of 153.6 kbps. The speed is so less it takes 3 minutes to open the google webpage. I have raised this matter with tata photon by mail and call but there is no positive response from them. Please help me on this issue. Sandesh Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
TATA — Speed
sir , I have taken Tata Photon+ connection in the month of april .My Plan is RS.950 Unlimited (till 5gb 3.1 MBPS , Afterwards upto 155kbps)
but the speed promised was not delivered though i have given a complaint aganist it ,but the speed was very slow even after giving the complaint .
My name - Madhu Baliyan
Address - 19/225 , Sundaram Khand , Vasundhra , Ghaziabad
Phone - [protected]
Photon+ No - [protected]
Dear Mr. Sandesh,
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link (Operation time 8 AM to 12 Midnight) - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.
Thanks and Regards
Customer Care
Tata Docomo.
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link (Operation time 8 AM to 12 Midnight) - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.
Thanks and Regards
Customer Care
Tata Docomo.
Dear Mr. Sandesh,
Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request You to call Tata Photon helpline on[protected],
Alternatively you can also mail us your concern to [protected]@tatadocomomarketing.com.
Thanks and Regards
Customer Care
Tata Docomo.
Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request You to call Tata Photon helpline on[protected],
Alternatively you can also mail us your concern to [protected]@tatadocomomarketing.com.
Thanks and Regards
Customer Care
Tata Docomo.
I am also a victim of poor speed plan but in my case speed is not more than 1 kbps because it takes half an hour to open the home page.I have lodged several complains to customer care & Apellate but the problem persists. I used my 2 gb data in 2 days after that i am not able to use the sevices and customer care asked me that to continue the services you have to recharge with minimum amount.
They have taken 10 days to give me this solution, I have wasted my money, time everything.
Please Guys i[censored] want better services never go for photon.
Saurabh Singh
Photon No.[protected]
They have taken 10 days to give me this solution, I have wasted my money, time everything.
Please Guys i[censored] want better services never go for photon.
Saurabh Singh
Photon No.[protected]
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Tata Photon+ — speed
dear consumerthere is to much of connection and speed error in tata photon+.it is no giving as much speed as given.it picks up whiz connection which is very slow .and the internet is very slow as well