[Resolved] Tata Docomo — Recharge reversal didn't happen

bhavsar_harshal

Address:

Pune, Maharashtra

Hello

I have had recharged with 95rs plan(6gb) on number [protected] for internet usage on 19th feb 2011...and then recharged with 9rs online after talking to customer care...but due to which my 6 gb data got lost on that day.and now its 0mb data showing...this is all I had done after talking to cust care guys.
on 20th early morning at 2 am, I called cust care 121 and talked to Rohit...he agreed to my problem and asked trans id for 95rs reversal.I gave him trans id but while talking... call got disconnected. There is no way to call him again...
But I called again and this time Vijay Picked it up and had to again tell him everything from beginning...again disconnected
so I fade up now and writing complaint to revers my 6gb balance otherwise I will close this connection...
Customer care agrees that its not my mistake I have been given wrong info...SO I need 6gb balance reversal at any cost

You can contact me (Harshal Bhavsar) at [protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Dileepkris

from Delhi, Delhi

Tata Docomo — Recharge didn't happen

Hi,

I had made an online recharge of 150/- to my tata docomo no. through ICICI net banking facility on 5th of Aug 2010. But till now neither my phone account has got recharged nor my bank account got the money back.
I have repeatedly approached tata docomo folks through calls, online complaints and emails ([protected]@tatadocomo.com) but nobody came for my help till now, They simply take request and never come back at all. I am being kinda frustrated now.
Hope you will help atleast.

Thanks & regards,
Dileep Krishnadas

Dileepkris

from Delhi, Delhi

My tatadocomo number is [protected]
Contact number - [protected]

Its almost a month now and my issue is still pending I have sent atleast 5-6 mails to [protected]@tatadocomo.com but i always receive the mail telling that "We would like to inform you that your complaint bearing docket number PRRG09099400 is under process. Concerned department is working on it and will get in touch with you shortly."
I have received this kind of mails from following people "Ainul Haque, Geo, Sanjeev Kumar, Manoj Jacob & Vaibhav".
Kindly help!!! I had also sent them the screenshot of my bank statement.

regards,
Dileep Krishnadas

Dileepkris

from Delhi, Delhi

Tatadocomo — Online recharge of 150/- didn't happen

Hi,
I had raised a complaint 1 month ago regarding this issue but no resolution till now :(
Please do the needful, its already 2 months now and still i didn't get any resolution from docomo folks.
Kindly help!!

regards,
Dileep Krishnadas

Dileepkris

from Delhi, Delhi

Please somebody help, my issue is still Open

farzanabegum000

from Bengaluru, Karnataka

my amount renewed [protected] this number 23rupees

farzanabegum000

from Bengaluru, Karnataka

renewed my amount sir

karangulati84

from Gharaunda, Haryana

Tata Docomo — Recharge didnt happend

MY Tata docomo nos is >[protected] yest day i have made a recharge of 350 Rs transaction id [protected]. BUT Till now today i haven't received the balnce in my account . And for this whenever i call the customer care they re responding by saying call after 4 hour as their is some technical problem. i don understand when this 4 hours will get over. I kindly request kindly reimburse my money or else i have to change my service provider .

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Karan,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO