Tata DoCoMo Complaints & Reviews

Dear sir,
I am quite disappointed by your GPRS services. I have been hearing that normally the speed should remain around 30-35 kbps. In spite of having an edge phone it doesn't even goes more than 5 kbps. I changed my previous service provider just because of the speed i heard you have been providing. Even i saw with my own eyes that my friend was downloading at a speed of 28 kbps.
It would be a great help if you could...

R/Sir,
I have TATA DOCOMO no. [protected]. The company had activated the live astrology serivce without my confirmation on 24/01/2010 and Rs. 10/- deducted from my balance. I had call to customer care but the executive replied me call on 5330013 for deactivation of this service but When I called on that No. I heard please press 1 for subscription of this service. there is no option for unsubscription. I had called to customer care...

Sir,

I have ported my number ([protected]) from Airtel to Tata docomo.The number was successfully ported from Airtel to Tata Docomo on[protected],but then onwards I am not able to send SMSes to short code numbers like (567676,58888,54242...etc).When ever i send a SMS I do not get any reply from these number or I get a message stating that my number cannot be processed.Simultaneously I have been try to send SMS to these numbers...

i've lost my sim card
mobile no. [protected]
please block it........

My Docomo number is [protected]. i wish to change this number to vodafone.. so sent sms for porting on 21.01.11. but till now docomo is not giving approval for MNP to vodofone.. when i call the vodafone executive he is telling simply telling that sir no MNP request is received from Docomo then how can we activate your connection sir.. if i contact docomo executive. he is not telling the MNP request is given or not.. its already 16days completed.....

I got new Docomo connection on October 2010. Within one hour I called the customer care and asked to provide me unlimited gprs scheme as available in airtel and aircel. But they said that option is not available. So I asked them to disconnect my connection. But they did not disconnect and sent the bill for October and november. I again called the customer care and asked them to disconnect my connection and also informed that i did not use...

SIR,
I ANUJ SHARMA EXISTING CUSTOMER OF BSNL PREPAID([protected]) APPLIED FOR MNP IN TATA DOCOMO ON[protected] AND SUBMITT ALL DOCUMENT WITH APPLICATION. SAME DAY I RECIVED A MESSAGE FROM BSNL THAT YOUR MNP REQUEST REGISTERED SUCCESSFULLY (103295) .BUT AS ON TILL DATE 3 FEB MNP NOT DONE.I ASKED FROM TATA DOCOMO C. CARE TWICE THEY REPLIED THAT UR REQUEST OF MNP SUBMITT BY CO. TO BSNL BUT NOT REPLIED YET....

I like to make a complain regarding supporting of docomo sim with various handset.

Approximate one year ago i got a problem with docomo when i was using NOKIA 1650 model handset. Whenever i was inserting the sim in my mobile, after 1 min mobile was getting hanged. I called to customer care, they told me sir it is because of problem in my handset. I went to NOKIA care for the same but they didn’t find any problem in Handset....

For my new connection, Docomo people wrongly selected 499 plan instead of 299. I applied for 50Rs GPRS plan, and it was not activated. I used data and my usage crossed the limit and outgoing got barred. I was complaining to Docomo from last 25 days, but nothing happened. Everybody assuring it will be solving in 2nother 2or3 days. My first experience with Docomo is really bad....

Hi
I have taken the Docomo connection for 2 months. In my first bill I have been charged for Rs 396 for Java game pack and Rs 99 in my second bill towards game pack. I have no clue about these packs. I have not received proper resolution towards. At first instance I haven't downloaded these games.

I have only solutions for you people is provide me a waiver fee for Rs 494 for incorrect billing and settle the issue...

Dear Sir/Madam,

Please allow me TATA DOCOMO 3G service, I am waiting since last 15 days. You had stopped my service due to mismatched document, But afterward I submitted correct document (on 19 Feb 2011) to Rahul (contact no. [protected]), Croma Pune office who was provided me Data internet connection. Problem is that, that guy tells me I forwarded your document to main TATA Docomo office & your internet will start very...

hi
i am Raju and my no. is [protected] tata docomo. In my cell Jobs on mobile service has been activated without my consent, i had called customer care many times but could not reach the customer care executives, so i request you that deactivate this service which i dont want..

Kindly do the needful...

My name is Aditya Patidar. Health tips service was automatically activated on my phone number [protected]. I recieved a message from docomo saying that the service will be renewed in 72 hours and RS 30 will be deducted from my account. When I try to deactivate the service it says you are not subscribed to any service.
I have been trying to call the customer service but there is no response....

Tata docomo customer care person Mr. Mayank (Kamla Crossroad, Pimpri,Pune) is misguiding the customers =>

Tata Docomo is advertising everywhere about using MNP and switching to Tata Docomo without changing the number.
But their sales person Mr. Mayank from your customer care centre located at Kamala Crossroad, Pimpri, Pune is bent upon making bad publicity of tata docomo prepaid.
On 28th Jan 2011, I walked...

I was really irated with the way the agents put you on hold for more than an hour for a simple solution.They CANNOT speak english thats for sure.And more over there simply is a problem with lots of egoistics agents working.I request the authorities to please look into the matter ....

Hi, I am using TATA DOCOMO since a month. signal is very bad. I don't get the signal at my home(My home is at one of the crowded place of the city). when i complainted about it i got the smashing reply from customer support.

REPLY FROM TATA DOCOMO

"
Thank you for writing to us.

We understand from your mail dated that you have expressed concern over network coverage for your Tata...

Dear

I am Anit Nain using prepaid no. [protected] which is blocked by operator due to Non Submission of CAF and respective documents. While I have already deposited my all required documents and my no. is activated from last 6-7 months. Suddenly they block my services without any intimation. And I have also asked to customer care on 121 many times that if I have to submit my documents again I will submit. But they told that...

Dear Team,
On 21st made a port in request near TATA Docomo, to switch from my previous operator Vodafone in Cuttack(orissa) circle. I submitted all the needful to the retailer where i made the request. I'm a postpaid customer and i have a clean & clear payment record till date near Vodafone.

I also got all the confirmation sms as well as i got a call from Docomo regarding my request confirmation. Again i got...

I am a practicing CA and need internet connectivity regularly to discharge official assignments for my clients. Recently, TATA Docomo launced 3G Life services at Haridwar. I requested for a live demo at my office. The guy who gave the demonstration at my office showed off a 4+ Mbps speed on his dongle so I decided to purchase the same. I purchased a Tata Docomo 3G Life connection with a 7.2 Mbps dongle on 9th December 2010. But just two days...

Hello,
There is a offer going on for Tata photon plus which is offered just to Kotak Mahindra Bank customers. I being a Kotak Bank customer visited the head office of Tata service provider to get a new connection for Tata photon plus. The offer is to receive the data card in Rs 1500/- and also two months rent would then be free. I completed all the documents and submitted but the first day i did so the swipe in machine was not working....