Tata DoCoMo Complaints & Reviews

TATA Docomo has automatically activated Rs 15 GPRS plan in my number [protected] at around 6pm on 30th March 2011. It has taken away a balance of 15 Rs for the service which I did not subscribe.

And the most pity thing is that this automatic activation has blocked my one month GPRS Rs 95 which I activated on the same day afternoon at 1.30pm. Which mean my hard earn money Rs 95 is useless.

When I contacted Customer...

Hi I am using [protected] since a year which is docomo's no.
But past 6months docomo started cheating with me.
They people deducted my 70rs. Wrongly under 3 (30+30+10 vas packs which I had never activated but after complaining their 121 i got immediately my money returned.

2nd time after 6days they again charged me 60rs. wrongly and these time they told as you already got online waiver so this time we can't...

I wish to draw your attention towards undesired deduction of balance from my account. I have 533.21 mb downloadable data balance in my account, morning I have put my sim card in another phone to use net and my balance of Rs 0.30 & 0.20 was deducted. I called 121 and asked for last three deductions. There was no such deduction on call.
From now problem starts-
1)- I...

Some time I was receiving floating messages on idle screen of my mobileto activate some sessage service. Eventhough the keypad of mobile was locked once, while the mobile handset was in my bag, 'ok' key was pressed and these messeges started coming of hindi funny shero shayari. Rs 30/- was deducted for 1 month from my balance. Now I want to deactivate this message service from some no. 543... something. Tata Docomo Chat support...

My docomo number is [protected].

Docomo has deducted Rs.45/- from my prepaid account without my authorisation on 2.3.2011 towards caller tune charges.
I immediately loged a complaint GBL[protected] DT 3.3.2011 with their consumer care aasking for refund since I had not requested for any caller tunes. I was tols that my complaint would be attended to within 28 hrs. Nobody called up for the next three days, after that I myself...

dear sir,

I m using tata docomo number for last 5 to 6 month.. and i m suffering from their services... they activated any skim without giving any intimation. they have been taken charged for it... i contacted many times of tata docomo customer care.. but they did not reply me... and they did not co-operate with customers...
Without giving any intimation they activated cricket score facility.....

Witht the launch of 3G on Docomo, I went in for a new connection in January 2011. For the initial month or so, the connection was fine and data speeds, although not entirely satisfactory, were upto 600 to 700 Kbps. Then on the real thing started to show up. Data speeds were down to 100 Kbps and frequent loss of data connection reared its ugly head. For the last month or so, the data connection kept dropping every 2 to 3 hours. Now comes the...

I bought tata photon on 2 march 2011 and it got activated on 8 march after making 27 phone calls and since that day it keeps getting disconnected and even doesnt get connected and speed is very poor and i have tried to reach customer care to senior executive' Mr. Gurpreet singh' but no one resolves the issue and i havent heard from anyone till now. Kindly make the arrangement to take the device back and refund my money as i have...

I recently switched to Tata DOCOMO. The GPRS on the network is extremely slow! many sites do not open.... and others takes ages to load... even if i goto google.com it takes about a minute to load...

I am using HTC Hero with Android 2.1.

hk...

respected sir
I puchased a tata photon plus device on 15/11/2010. Device is not woked at all. On this basis I request for termination of services which is accepted by service provider on same basis.Sir I want refund of device as it is of no use . Detail of events mentioned is in file attached.Sir device cost is more than 3000/.

Regard
alok



DETAIL

*that i...

Dear Sir/Madam,

Hereby I am submitting my complaint to TRAI against Tata Docomo.

I have a number [protected] of tata docomo activated on 1-Jan-10 after using few months it was lost. When I came to know that my number has 110% talk-time offer due to one year old customer than my mind was changed & I confirmed to Customer Care (121) & Retailer Helpline (52202) that my number is in grace period it will be...

I continously get distrubed by Docomo calls. They do call every now n then n witout my activating of the various offer packs those are activated and my balance is deducted witout my knowledge, and when i try to call the consumers’ care for the details and when did i activate dose packs dey jst keep on saying hold the line your call is important for us but after holding the line 4 half n hour also they keep on repeating the same line. While...

Hi, My mobile no is [protected]. buddy chat has been activated on my number automatically. I want to deactivate it now. and what has happened to tata-docomo service these days,every month I am being charged at least Rs-20 by automatically activated different services. so please deactivate buddy chat as soon as possible.

with regards,
Rahul raj...

dear sir
i have tata docomo pre paid connection no [protected]. on 22/03/2011 company block my outgoing call.
when i call in customer care he replied due to wrong ID verification my sim is blocked but i am not receive any call for verification of my ID and CCE not give any information
so please solve my problem...

getting treatening calls from [protected],[protected],[protected]...for already settled credit card..they are using abusing language and calling on my mom's number repeatedly...

Hello there,

I tried to put an combo offer for Rs.36 to make calls at 30p/min through online
amount has been charged in my card, but still the plan is not activated.

My mobile no: [protected]
Transaction no: MCIT[protected]

Could you please check this ASAP and make it work?

Thanks,
Ragunathan K R
[protected]...

dear sir,
i had activate my tata photon + on 9th march 2011.but still i have problem with it..i could n't start my service...and service provider did not get response....i requested to the head of gandhinagar Mr.harendra sinh..so i want to just start my service..so that's why i contact u...so i hope that you will take action again them..and get me best service........

well now where do i start? Well i am in error for having subscribed for a connection from Tata Docomo, this is one hell of a ride, On the 3rd Feb 2011, I had filed for DND facility, well then the 45 days process time matter comes up, right! but then it is 20th March 2011.and i am still getting messages, For example If validity expires today then at 12 midnight they can close your connection well this does not take 45 days. In the era of...

i used tata docomo online recharging facility but my bank a/c is dedited of Rs -50 but my mobile is not recharged .my mobile no is [protected] and my transsaction id is IG44886705 ON 19th march,2011...

respected sir
with due respect i want to state that for buddy chat services my account was deducted with rs.30,without even giving me a prior notice of this seervice.A message was send to me that rs.30 has been deducted for buddy cjat seervices.Furthur when i tried to unsubscribe it,there was no response.This is the second time today that my amount is being deducted.my number is [protected].
I request you to unsubscribe this...