[Resolved]  Tata Docomo — reducing balance even after stv activation

Address:Rewari, Haryana

my no is [protected]. my stv recharge of worth Rs. 34 is activated on 11/09/2012.. benifit of this pack is STD call 25 paise/min... but i m not getting benifit of this pack... i have called c-care executive 3 times but no solution till date...last time i have talk to Mr. Ravikant (c-care executive)...he put my call on hold upto 50 minute. now i am unable to call c-care...they bloced my call without any solution.....
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Aug 13, 2020
Complaint marked as Resolved 
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docomo is wrost in telecommunication. Their executives don't knows that what's the actual problem n how to resolve it. Every time they says...call us after 4 hour... Our system is not update...so what is ur duty... When U call 2nd time to customer care...the network says..."all customer care executive are busy..."...arre yaaar kis kaam me busy... Karte to kuch nhi ho.fir kha busy rehte ho...i m not getting benefit of my service...i have already paid for it...
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
No solution till date...my balance is deducing normally with stv... No solution... I have called customer care many time... They are unable to solve my problem...
i have called a c-care executive on 15 sep early in the morning at 3:30 am... usne meri problem solve kie bina hi meri call kaat di... wo bol rha tha k aapke tata no. pe vodafone k signal aa rhe h ...tabhi aapka tariff kaam nhi kr rha h... wa bhai wah... kya suggestion dia h

meri koi dusmani nahi h tata walo se...meri problem solve kro jaldi tata waalo...
no solution till date...aaj c-care executive mujhse bol rha h k aapke no pe koi stv recharge nahi h...jabki mere pass service activation ka msg mere inbox me h... Wah tata wah...

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