[Resolved] Tata DoCoMo / SIM Card — Not providing the Micro Sim

Kumar Nishat

Address:

Pune, Maharashtra

Hi,

I bought nokia lumia 710 on 15th of Aug which uses Micro Sim card.

I had a docomo prepaid connection before. When I went to the Service Outlet, they told me that they wont give me the Micro Sim for my prepaid connection although I bought the Nokia Lumia by their endorsement in the Gallery.

Please do the needful.

My number is [protected].

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Nishat,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.

Tushar Kango

from Hyderabad, Telangana

Hi Nishat...even i have the same issue with docomo...they have advertised on their website that microsim is available (http://www.tatadocomo.com/3g-msim.aspx) but when u go to their store, they say they only have postpaid microSIMs...this is pure cheating...

pleas let me know i[censored] got the issue was resolved

thanks,
Tushar

anku.gandhi

from Ahmedabad, Gujarat

Yes, Cheaters.

Their website telling Microsim available for both prepay and postpay but at store they are telling microsim available for postpay only. They told me to buy new postpay and then convert it to prepay after 3 months, Wow this is their strategy. We are ready to pay for microsim cost but tata docomo people just want to sell their postpay connections by using microsim option for only postpay. Very bad service.

Ankur Gandhi