[Resolved] Tata Docomo — slow gprs only 4-6 kbps | |||
i activate 65.00rs plan in my phone .... i got 2.5gb usage internet ... when i browse somethin it take 1 0r 2 min to open pages ..... and when i download something its speed only 4-6KBps ... i use docomo because their Gprs plan is very good and my most of friends have docomo no. only... but now days theri speed is very-very low .... in airtel or vodafone i get 15-25 KBps constantely but their Gprs plan is high .... if docomo can give me speed of 20-25KBps so am not porting my last date of ending GPRS PLAN is 16th may .... if my speed is increase so i am not porting and if my speed is still 4-6KBPs ......so i know what i gonna to do .... MY no. - [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Hi Vivek,
Dear Team, The inconvenience caused is deeply regretted. In order to proceed with your complaint, we request you to revert with the mentioned details which are mandate: ?Name of Access Point: ?Symbol displaying (E/G): ?Error prompt: ?Is it related to any particular time: ?Is it related to any particular Site: ?Handset Type: ?Your city: ?Area /Sector/ Street Name/Landmark: ?Village / post: ?Zilla / tehsil: ?District: ?State: ?Pin code: ?Indoor/Outdoor: ?No. of signal bars: ?From when you are facing this problem: ?Alternate number
Thanks and Regards
Customer Care
Tata DOCOMO.
Dear Team, The inconvenience caused is deeply regretted. In order to proceed with your complaint, we request you to revert with the mentioned details which are mandate: ?Name of Access Point: ?Symbol displaying (E/G): ?Error prompt: ?Is it related to any particular time: ?Is it related to any particular Site: ?Handset Type: ?Your city: ?Area /Sector/ Street Name/Landmark: ?Village / post: ?Zilla / tehsil: ?District: ?State: ?Pin code: ?Indoor/Outdoor: ?No. of signal bars: ?From when you are facing this problem: ?Alternate number
Thanks and Regards
Customer Care
Tata DOCOMO.
Access Point - TATA.DOCOMO.INTERNET
Symbol displaying - E ( when i use in dual mode soe times it shows 3G and no signal my internet automatically disconnect than i swith off my mobile for 1min )
particular time : when i use at morning 7am or 8am it give me good speed ...around 10KBps but afternoon and evening it gives only 4-5KBps ...
i use mostly facebook and other social networking ...when i connect my mobile ( nokia N73 ) to my computer as a modem and i open facebook or gmail or youtube, etc it takes 2 or 3 min to open page ...
Handset Type : NOKAI N73 (when connected it shows 464kbps)
No. of signal bars : full but when in dual mode 3g comes then my signal bar is gone zero ...so m using in GSM mode
i am from lohegaon, PUNE, MAHARASHTRA
pin code - 411047
Alternate number : [protected] (this is my alternate no. but because of GPRS activated currently m using DOCOMO no. [protected])
Symbol displaying - E ( when i use in dual mode soe times it shows 3G and no signal my internet automatically disconnect than i swith off my mobile for 1min )
particular time : when i use at morning 7am or 8am it give me good speed ...around 10KBps but afternoon and evening it gives only 4-5KBps ...
i use mostly facebook and other social networking ...when i connect my mobile ( nokia N73 ) to my computer as a modem and i open facebook or gmail or youtube, etc it takes 2 or 3 min to open page ...
Handset Type : NOKAI N73 (when connected it shows 464kbps)
No. of signal bars : full but when in dual mode 3g comes then my signal bar is gone zero ...so m using in GSM mode
i am from lohegaon, PUNE, MAHARASHTRA
pin code - 411047
Alternate number : [protected] (this is my alternate no. but because of GPRS activated currently m using DOCOMO no. [protected])
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Tata DOCOMO.