[Resolved] Tata Docomo — Tata DOCOMO sim card registration failed | |||
Dear, Mysel[censored]mesh Javir, Ahmedabad Gujarat, I had DOCOMO card vide card no: [protected], i used that number from last 1 year and suddenly it was disconnected from your side and i got to know that it was cancelled from your side. Further, Before 1 year I had the same number continue with Vodafone and used number portability facility from Vodafone to Docomo postpaid, and than after on dated 28 July 2012 i applied for Postpaid to DOCOMO Prepaid and do recharge of Rs.55/- on the same time and i recharge for further also but i was surprised that suddenly my card was disconnected and i got massage from your side that 'SIM CARD REGISTRATION FAILED'. Further, I visited to your DOCOMO shop @ sivrangini, Ahmedabad and the executive replied that my card was cancelled due to NOT IN USED. I used this number [protected] from last 6 to 7 years and my all family, friends and other well wisher's have same number with them to contact me, so you are requested to provide me the same number. I have another docomo number too and due to it's service i change over my number from other network operated from DOCOMO. But after getting this type of service now i have to change over my current docomo number to other operator. We believe in TATA's trust worthiness and don't let us think about the negative..... Waiting for your positive REPLY. Regards, UMESH JAVIR (AHMEDABAD, GUJARAT) MOBILE NO. : [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 7 Comments | |||
Comments
in the morning I received an sms on my docomo that we can recharge docomo online
without any extra fees or payment gateway. yaa its true www.babuchak.com is
marvellous. It also provides daily prizes to be won worth Rs.30, 000 daily just
to recharge our mobiles.
we want such sites like www.babuchak.com
& it also has a very good scheme to win mobile phones at rs.10 only.
Now in the market there are 2 players to recharge tata-docomo online
1. www.babuchak.com (Free of cost)
2. www.ezrecharge.in (takes Rs.6 for recharging Rs.100 & takes Rs.18 extra if you recharge your cell in night)
I think www.babuchak.com is the right choice without any extra fees & it also has a 24hrs call-center
without any extra fees or payment gateway. yaa its true www.babuchak.com is
marvellous. It also provides daily prizes to be won worth Rs.30, 000 daily just
to recharge our mobiles.
we want such sites like www.babuchak.com
& it also has a very good scheme to win mobile phones at rs.10 only.
Now in the market there are 2 players to recharge tata-docomo online
1. www.babuchak.com (Free of cost)
2. www.ezrecharge.in (takes Rs.6 for recharging Rs.100 & takes Rs.18 extra if you recharge your cell in night)
I think www.babuchak.com is the right choice without any extra fees & it also has a 24hrs call-center
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Tata DOCOMO sim card registration failed
sir, i have purchase tata docomo gsm postpaid sim with Rs. 899 plan from online (www.connectindia.in)
on 03 sep 12. i got sim through tata docomo executive and i migrate my no [protected] on new gsm postpay
sim from prepaid sim and my physical varification done on 16 sep 12 and executive told me that sim will
activate within 2-3 days by submiting varification form but still my connection not activate and sim also
not migrate. i have tried so many time to contect with tata docomo customer care and complain but they always
told that your complain registered and your problem will be solve within 48hrs. and so many time they passing
wrong information to me and some time they give me other customer care executive no. which is not available in
world. so, i request to you please activate my no or refund my money as soon as possible. thank you sir.
mahesh kumar
karnataka
sir, i have purchase tata docomo gsm postpaid sim with Rs. 899 plan from online (www.connectindia.in)
on 03 sep 12. i got sim through tata docomo executive and i migrate my no [protected] on new gsm postpay
sim from prepaid sim and my physical varification done on 16 sep 12 and executive told me that sim will
activate within 2-3 days by submiting varification form but still my connection not activate and sim also
not migrate. i have tried so many time to contect with tata docomo customer care and complain but they always
told that your complain registered and your problem will be solve within 48hrs. and so many time they passing
wrong information to me and some time they give me other customer care executive no. which is not available in
world. so, i request to you please activate my no or refund my money as soon as possible. thank you sir.
mahesh kumar
karnataka
Dear Sir / Madam
With regards to a complain about disconnection of my Cell No.[protected], on 20.09.12 & I received call from Mr.Arun ([protected]) from DOCOMO on my another mobile No.[protected] on 21.09.12.
Mr.Arun have given me promise that my service will start within 48 hours, as on today yet my service is not started.
Being unit of TATA's it is shameful on you that after getting such complain till date you are not taking any promising action to satisfy your value customer.
Further, i found it is completely affect your brand value and due to your irresponsible behavior your customer will have less faith in you.
Even if i am surprised that my mailed to such different prominent authority till date no action would be taken from your side.
it is highly appreciated if any action would be taken and my problem would be solved by you.
waiting for your positive reply.
Thanks & Regards
UMESH JAVIR (AHMEDABAD, GUJARAT)
MOBILE NO. : [protected]
With regards to a complain about disconnection of my Cell No.[protected], on 20.09.12 & I received call from Mr.Arun ([protected]) from DOCOMO on my another mobile No.[protected] on 21.09.12.
Mr.Arun have given me promise that my service will start within 48 hours, as on today yet my service is not started.
Being unit of TATA's it is shameful on you that after getting such complain till date you are not taking any promising action to satisfy your value customer.
Further, i found it is completely affect your brand value and due to your irresponsible behavior your customer will have less faith in you.
Even if i am surprised that my mailed to such different prominent authority till date no action would be taken from your side.
it is highly appreciated if any action would be taken and my problem would be solved by you.
waiting for your positive reply.
Thanks & Regards
UMESH JAVIR (AHMEDABAD, GUJARAT)
MOBILE NO. : [protected]
Respected Sir,
I am Ruchir Patel from Ahmedabad. I bought Tata Docomo SIM card a year ago(number : [protected]).
But suddenly before 3 weeks ago, I got a message from Docomo that my documents are not completely submitted and then after within a week they blocked my outgoing.
So, I submitted my documents (Voter card and photograph for address proof and identity) at Docomo care, Visnagar (384315) and within 2 days they resumed my outgoing.
Then after a week, suddenly they cancelled my SIM card (displaying message SIM CARD REGISTRATION FAILED).
When I called customer care from another Docomo number, they replied that they cancelled because they didn’t have my documents and I can not get my number back.
So, how can they cancel my SIM card after getting documents ? and if they didn’t get my documents then, how is it possible to resume blocked outgoing service without documents ?
Waiting for your reply.
- Ruchir Patel
([protected]@gmail.com)
I am Ruchir Patel from Ahmedabad. I bought Tata Docomo SIM card a year ago(number : [protected]).
But suddenly before 3 weeks ago, I got a message from Docomo that my documents are not completely submitted and then after within a week they blocked my outgoing.
So, I submitted my documents (Voter card and photograph for address proof and identity) at Docomo care, Visnagar (384315) and within 2 days they resumed my outgoing.
Then after a week, suddenly they cancelled my SIM card (displaying message SIM CARD REGISTRATION FAILED).
When I called customer care from another Docomo number, they replied that they cancelled because they didn’t have my documents and I can not get my number back.
So, how can they cancel my SIM card after getting documents ? and if they didn’t get my documents then, how is it possible to resume blocked outgoing service without documents ?
Waiting for your reply.
- Ruchir Patel
([protected]@gmail.com)
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Tata Docomo — not canceling my postpaid sim
I am disappointed because of the bad service from the Tata Docomo office, when i gone there to check up cancellation details of my Tata Docomo post paid no:[protected] they miss behave me. I had already given a cancellation request on the above number on 13/11/2009 on that day they told me that with in one one day they will dis connect my number but it now seem to be one week (21/11/2009 ) but sim is still working. Because of that i want to pay the bill so please make the correspounding actions to cancel my sim as fast as possible