Tata Docomo — unfair money deduction

Tata Docomo — unfair deductions

I had previously complained abt how docomo had deducted rs 40 over a period of a week from my account for various services i was made aware yesterday by docomo that these amounts were duducted as data charges but i have a gprs data pack that is valid till 8th october and has 980 mbs of data usage left in it so how can u seperately milk out money from my account under data usage when i already have purchased a pack for it at rs 48 which is valid till 8th october.If a data pack doesnt cover all data charges then docomo should have mentioned it clearly.i would like a refund of my deducted amount or of the data pack

Indian telecom companied suck money in the same fashion as described above. I have similar experience with vodafone.

How am i supposed to live chat if i cannot avail internet services on my phone for which i have paid for because internet access is disbarred if balance is below 1 rs and you keep charging me for data usage despite my 1gb Gprs pack???My balance has hovered between 0 rs and 1 rs for the last week as whatever i put in you guys deduct.I havent been able to use my phone at all for the last 4 days.My docomo no is [protected]

Hi,
Tata Docomo deducts my balance everytime when my balance is above 10rs.
It always deducts 10rs and when is consult the customer care they tell me that u have activated some packs
Where as i havent activated anything
i have been facing this problem since long now and they have deducted my balance many times.
Once when they deducted my 19rs , i askd CC abt it and they said ''u have activated international gprs'' later my call was transferred to the manager and he said there is nothing such as international gprs
the CC of tata docomo is pathetic.
They themselves dont know anythng
Pl help me in this matter. I have decided to port my no coz of this
my email id [protected]@gmail.com

Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear Mr. Duggal,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata Docomo.