[Resolved]  Tata Docomo — Unprofessional and unethical behavior with customer

I was denied services well within the Customer Service time mentioned on the Website as well as mentioned outside the tata docomo store. They asked me to visit the store on next day so that they could close early and refused to handle & service my request for porting my number. The customer servicing time mentioned outside the store was 10am to 8 pm...I visited the store at 7:30 pm which can be confirmed from the CCTV footage of the store.

In addition i logged on the website for filling my greviance with the company, but the option of filling complaints have been disabled on the website and everytime you click on the same option, the page gets refreshed unlike complaints for all other options given. I believe that this disabling has been done purposefully leaving no other option for consumer but to give feedback on 121.

I intend to take strong action against the company for the greviance caused, insult and problems faced, and for the wastage of my time due to this lacunatic approach of the Service person and that of the Store.