[Resolved]  Tata Docomo — Unwanted services

Tatadocomo — unwanted services

Sir, today i am recharge my mobile by 100 rup. after this i got a call by custmer care .he told me for subscription of caller tune for 3three months in 50rup, but i reject it. but after some time 45 rup is dedacted from my balance and caller tune is activated without my permission, it is wrong .

"Sir, i want stop my caller tune service and return my 45 rup balance."
my no. is [protected].
thanking you

I'm using TATA DOCOMO No. [protected]. I've been subscribed to Monthly Greet Pack which I never activated. I've been charged Rs. 30/- for the same. Please deactivate the service and refund the amount charged.

THIIS IS 4TH TIME IN LAST 3 WEEKS. SOME NEW SERVICE GETS ACTIVATED EVERY 3-4 DAYS. STOP THIS NONSENSE PLEASE.

ON 18/05/2011 CRICKET PACK GOT ACTIVATED
ON 28/05/2011 MONTHLY GREET PACK GOT ACTIVATED
ON 01/06/2011 MAHARASHTRA NEWS ALERTS GOT ACTIVATED

THESE SERVICES GET ACTIVATED AUTOMATIACALLY AGAIN & AGAIN EVERY FEW DAYS. PLEASE STOP THIS TORTURE.

PLEASE REFUND THE FULL AMOUNT DEDUCTED FROM MY BALANCE.

OVERALL RS. 40/- HAVE NOT BEEN REFUNDED TO ME.

Dear Sir,

Please can you email me the procedure to deactivate all the entertainment related services on my number.. as the services and messages i receive is very annoying.. also i put up a message to put my Number in DND.. but the reply i got was " we cannot process the request.. please call 121" .. My number is [protected] and my email address is [protected]@in.com.
Kindly look forward for this issue.. If possible from your side.. Kindly deactivate all the services if you can..

Thanks and Regards -

Pranay Prajapati

Thank You...

- Regards
Pranay Prajapati

Hello Sir, i m sagar bhilare, I have one tata docomo No. [protected]. I got a message 4 days ago, saying "You have subscribed to TATA DOCOMO DAILY VOV SUBSCRIPTION on TATA DOCOMO DIVE-IN WAP at Rs 5.0" and Rs. 5 deducted at same time.
But i have not subscribed this service and I don't know what is VOV. After that daily Rs. 5 is deducted from my account balance. I have called the number 155223 to unsubscribe, but it is saying you have not subscribed to any services. i have alos talk with cc they told me we deactivated this service now by online but today this happens again ...plz do something ....
Please I request you to deactivate the service and refund my deducted balance. (Rs. 21)
Here is my altenate no. [protected] and email id [protected]@gmail.com

Hi Sagar,

The charges have been levied correctly for the video download. Hence, we are unable to refund the amount.you can call *191# in order to deactivate any VAS services activated on your number.


Thanks and Regards
Customer Care
Tata DOCOMO

Sir,
Tata docomo has activated NETWAP service on my mobile without my consent. It provides some silly online cartoons, of which i have no need. My prepaid balance has been deducing a lot please stop this service. My number is [protected].

Thank you.

Dear Mudit,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

deactivate my netwap service on [protected] or I will stop recharging my mo.n use alternate number.

sorry my number is [protected].;-)that was my permanent number.

one of the worst service i ever faced from past ten years of mobile use, i took a connection from tata docomo post paid 1 year back, 6 months the service was good and after six months they started activating some services them selves and every month i was getting 200rs to 300rs extra on my bill, i keep on giving complaint to the customer care but they dint deactivate it almost 6 months, every week i use to speak with customer care and they use to say we will refund and solve the issue in within 24hrs and finally they are not even accept to refund the extra amount they have charged, past three billing i dint pay bill and i asked to solve the problm and i am ready to pay the balance amount but they disconnect the incoming and out going mobile # [protected], and out of bangalore the network is worst there is no signals at all.

Dear Shreedar Reddy,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata Docomo — unwanted service activated and no refund

Dear sir
Tata Docomo activated LIVR AARTI without my request or permission and deduct Rs.11 on[protected],after cancel this service they renew the same service on[protected] and deduct Rs.11 again.
my mobile no. [protected].I want refund my rs.22 balance.
pls sir.