Tata SBI Card — Rs. 524.98/- payble on my un-used card

Address:Bangalore, Karnataka

I was using the TATA credit card and the same was expired on Mar-13. But in the monthly statement which was sent on 10-Apr-13, it was mentioned that due amount Rs. 524.98/- to be payable by 30-Apr-13. But
I would like to inform you that till now I have not received the renewal card and previously there is a negative balance of around Rs. 39/- on my Card. And I have not made any transactions (I am not at all using this card), then how come suddenly Rs. 524.98/- is added in the statement. So please waive off the amount and treat this mail as a main confirmation for cancelling the not received renewal TATA SBI card.

I have sent a mail to ''customer.[protected]@tatacard.com'' on Wed 4/24/2013 12:07 PM, but till date there is no response from the customer care department. I am confirming that I have not used the card for any transactions, so I am not going to pay any amount against the un-known transaction / card. Please cancel this card and send me the confirmation / status on the same.

Regards,
John Rajesh T.
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SBI Card — Usage of SBI Card

About six months back new SBI Card has been issued to me on expiry of the tennure (on February 2008) of old card issued earlier and the new card is not activated till today and hence I coud not use the same for my requirements. No statement of monthly accounts were supplied for last 3-4 months and same along with card complaint have been informed thro' phone and as a result last statement came in mobile phone and not in e-mail as agreed over phone. Early activation of SBI Card is requested.

T.S.V. Nair Card No. [protected]
Dear Mr. Rajesh,

We are extremely sorry for the inconvenience that has been caused to you. Kindly share your contact details and we will get in touch with you. You can also write to us at nvariyava.[protected]@tatacapital.com.

Regards,
Tata Cards
Thanks for your response, my contact details are:
Mobile: +[protected].

Regards,
Rajesh

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