[Resolved]  Tata Sky — Blacklisted without any reason

I was using Tatasky services for the last two years. All of sudden the service was disconnected without any notice instead of pre paying for 1 full year. When i contacted Taty sky helpline, i was told that i have been blaclisted for some transmission of signal. I am a retired person and do not understand this musch of technology. When asked them for a refund, i was denied saying WE DO NOT REFUND ANY MONEY. If there has been any violation on my behalf it is the duty of the service provider to provide details. Strange though they do not want to share details as well. Is this a way to just dupe people of their hard earned money without willing to provide any service.