[Resolved] Tata Sky — Faulty Hardware and Signal | |||
My Tata Sky Subscriber ID No. [protected]. I have shifted on this address since Feb 2013 and got my old Tatasky connection relocated to the new address. Under this subscriber ID, I have two Tatasky connection set top boxes, one is standard and other is Tata Sky HD+. Since last one month, I have been facing "no signal" problem in my HD connection while the other connection is working well. I have called the customer care innumerable times to complaint for this. Since one connection is working fine and the only the second one has problem it is clear the connection line and satellite signal is ok its the HD hardware that has problem. I have spoken to their customer care on several occasions. They representative has visited our house to see the problem. They said they will submit their report to Tata Sky and get our problem resolved. However everytime I call back the customer care I am told that my complaint has been resolved and closed. No further attempts have been make by Tata Sky to solve this problem and as a consumer I feel cheated by the company. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
R/ Sir,
I am giving complaint that i am a customer of tatasky sd. Just i have listen that you are giving world cup offer H.D. facility Rs.2599/- world cup offer. but here note that world cup cricket match has started but your H.D. setup Box has not receieved in major city as Aurangabad, Nasik, Jalgaon, Ahmadnager ertc..et.c.
I am request you or all of tata sky d.t.h. group to launch H.D. setup box as early as possible in maharashtra major cities as Aurangabad, Nasik, Ahmednager, jalgaon etc. etc.,
Thanking you,
Yours,
Mazhar Baig Karim Baig,
Khangalli Road,
Tq. Vaijapur-423 701.
Dist. Aurangabad. (Maharashtra State) Regd. mob. [protected]
I am giving complaint that i am a customer of tatasky sd. Just i have listen that you are giving world cup offer H.D. facility Rs.2599/- world cup offer. but here note that world cup cricket match has started but your H.D. setup Box has not receieved in major city as Aurangabad, Nasik, Jalgaon, Ahmadnager ertc..et.c.
I am request you or all of tata sky d.t.h. group to launch H.D. setup box as early as possible in maharashtra major cities as Aurangabad, Nasik, Ahmednager, jalgaon etc. etc.,
Thanking you,
Yours,
Mazhar Baig Karim Baig,
Khangalli Road,
Tq. Vaijapur-423 701.
Dist. Aurangabad. (Maharashtra State) Regd. mob. [protected]
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Tata Sky — Hardware
my remote stopped functioning, so i registered the complaint regarding it , the customer care executive promise me to change the remote , but today is the 15 th day i haven't recieved the remote yet and whenever i call them they make execuse reagrding non availabilty of remote. and when i contacted my local dealer he too make execuse saying he will deliver the remote tommorow and that tommorrow never came . its the worst service i have ever seen so i want to warn the potential customer to be aware of this company they provide mouth watering offers but they too provide disappointing after sales service. i bought tata sky for my comfortabilty but these co. truely make ur life hell....