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Tata Sky Complaints & Reviews

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Last updated Apr 15, 2024
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Tata Sky reviews & complaints page 569

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H
hemantyl
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong deduction of charges and Set Top box not supporting features claimed

Address:Pune, Maharashtra

I am a tata sky subscriber since last 2.5 years now, subscriber ID [protected]. Few days ago, i got my set-top box replaced with a new HDPVR box with TataSky Plus service. There are multiple issues and none of them getting resolved. First, i was told on phone that since this is a replacement box, with a one time charges, there no additional installation charges, and after that i was charged Rs.100 for non-standard installation. Upon inquiring,...
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Dear Sirs
I have a connection of Tata Sky sience 03 years, My id No is [protected], But I am uable to view some channels due to upgradation of MPEG4 technology. I have called to customercare somany times(from 07.11.13) to change the set top box, but till date couldnot change of my set top box. When I contact to customercare, they are telling no stock of set top box in your area from first to now also but set top boxes available in this...
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N
nath_vishwa2000
from Bengaluru, Karnataka
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Extortion of Customer Subscriber ID 1109759611

Address:Haridwar, Uttarakhand

Tata Sky signal has gone weak and company has sent some people to attend the problem by moving dish to set right the issues. unfortunate thing is after 2 days, they have cut Rs 200 from account quoting relocation charge.
They don;t even informed us about this charge or had courtsey to check with customer.

Tata Sky is a non-trust worthy company, please use other dishes like DISH or SUN TV network than getting stuck with...
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V
Vinoth27
from Munnar, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Channel Not working Properly

Address:Chennai, Tamil Nadu

We have tatsky connection for the past two years. Two months back from the tatasky dept they came and changed our set top box, after that any of the tamil channels are not coming well..soo irritating .. so try to solve this problem soon.. Subscription ID : [protected]...
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A
amit.ashirwad
from Satellite, Gujarat
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Auto deduction of amount - without intimation

Address:Ahmedabad, Gujarat

Dear Sir, Our subscriber registered mobile no is [protected] in the name of Tikamchand agrawal. We have upgraded our tata sky setup box to HD setup and got 1 month free trail, during the free trial peroid we have informed to the call centre to discontinue the service automatcally on exipre, same 2 other offer we got at that time of kids channel and cooking for that also we have informed the customer care to discontinue automatically....
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L
laxman9
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IRRESPONSIBLE

Address:Hyderabad, Andhra Pradesh

We are fed up with the customer care of TATA SKY. These company customer care executives do not receive our calls and at the payment of the bill they are very much ready to inform and cut the connection if one day late also.It became expensive to call to customer care also. Overall customer grievances are ill treated by this customercare officials of TATA SKY.I need to get the right customer care number of TATA SKY and the right person who...
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C
chandansah
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad signal and Very bad Customer care Service

Address:Bangalore, Karnataka

The day I took Tata Sky DTH, my life became hell. A lot of signal problem and very bad, irritating customer support. I lost thousands of rupees to call customer care. After several call only it will connect and after that they will tell you to wait for collecting the details. And after more than 10 minutes also they will not come up. They wont provide service before 9.00AM and after 8.00 PM. They only play with you and cut the calls in middle....
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R
rsekhar18
from Basi, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ERROR IN BIllings

Address:Bangalore, Karnataka

HI i have made a complaint that there is issue with the billing and i have mail conformation that As of today current account balance is Rs.820.12 and due date is 06/02/2014.but the package was been activated with fun learning that the package will be deactivated and today 3/12/2013 states that anupama has disconnected the chat session and 1-[protected] 1-[protected] these are the complaint no...
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R
ramesh.tmd
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POOR SERVICE

Address:Bangalore, Karnataka

I am TATA SKY HD subscriber for 2 years. From past 4 days the the set top box is not powering on, with this regard have registered a complaint on 26/11/2013 at 1300 hrs. The customer support give a false assurance that the problem will be resolved with in 2 hrs, it be more than 120 hrs and the problem is not solved. Please do take my complaint, i want my subscription date to be extended for same amount of days, the tata sky people take...
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S
Sohail Azam
from Mumbai, Maharashtra
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harassment and threats

Address:Mumbai City, Maharashtra

I have been facing issue with the dish since 2 months, whenever i put a complain there is no one who turns up. Two days back a field guy +91 [protected] comes to my place, looks at the dish and say i cant work on the dish and demands money. when i spoke to his senior Prem he threatens me saying i have to take a new dish and he will arrange wire separately from a shop and i need not let the company know. yesterday i put in a complain again,...
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M
music4kol
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Insecure Services - Tata Sky DTH

Address:Kolkata, West Bengal

My tatasky account has been hacked and many changes are made in my accounts without my prior permission...I am asking for all the transaction details/ ac changes/packages etc from 01/01/12 to 26/11/13, including ip logs, through which my account has been accessed. Tata Sky is not responding to my request and neglecting my complains, till now tata sky have not provided me the details that I have asked...it seem to me this is the most insecure...
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M
Milind Y. Paranjape
from Davorlim, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement of faulty New HD Box‏

Address:Pune, Maharashtra

SIr/Madam, I Milind Y. Paranjape ( Subscriber Id - [protected] ) have been using tata sky services for last 5-6yrs and I have subscribed to yearly Grand Sports Pack. In first week of November 2013 BBC news channel was blocked. When I enquired with the customer care they suggested me to change my Set Top Box because Tata Sky changed the signal format to MPEG-4, where as actually I was entitled to view that channel till end of my subscription....
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G
g1manoj
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misleading Alert

Address:New Delhi, Delhi

Subscriber Id - [protected] I recharged the account balance approx. at 10.33AM. Despite this I got the alert on TV at around 12.05PM approx. that if not recharged, my connection will be deactivated. Spoke to Customer Care - Irfan at 12.09 for the clarification. As per it is due to technical fault and server problem but I am not satisfied. How the online details were updated if there was a server problem and technical fault. Again the customer...
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H
hemaaskaran
from Goshainganj, Uttar Pradesh
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wrong treatment

Address:Chennai, Tamil Nadu

Customer Id:[protected] name :askaran gulechha I had given request not to activate any any kind of request given otherv than dhamal mix pack, but even after my request active games, cooking, and now everywhere tv is activated.And to my surprise everytime I call the support executive says nothing will be activated other than dhamal mix pack.And today I had a msg in the inbox stating for urgent payment, and when I called the helpline no....
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A
a_sanjay
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment used by TATA SKY their own way

Address:Mumbai City, Maharashtra

Dear My ID- [protected] My Pack is Annual Grand Sports pack GRAND SPORTS 129 channels (view) Duration : Annual Price : Rs. 2000 Start Date : 05 Jun 2012 The above pack was renewed on 3rd June 2013 after a call from Tata executive with a new price for annual to Rs. 2300 and prev bal of Rs.40. So the total Rs.2340 was paid online. As per this the account is supposed to be active till 5th Jun 2014. I received a msg on Tata sky saying that my...
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G
g1manoj
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change in Due Date without Notice and Worst Customer Care Service

Address:New Delhi, Delhi

I am one of subscribers for DTH services of Tata Sky, subscriber id [protected]. Due date for recharging was changed without notice from earlier 15th Nov. 2013 earlier to 10th Nov. 2013. As per the details during last recharge on 15th May 2013, Due Date for recharge was 15th Nov. 2013. This was conformed by Tata Sky through the SMS at 0010 hrs on 16th May 2013 and during the conversation with Customer Care Executive Sunny on 15th Nov. 2013...
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D
Deepakvansh
from Mumbai, Maharashtra
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Fake commitment made by tele executive

Address:Meerut, Uttar Pradesh

I have insatalled a fresh set up box on my second tv atter confirming that they are offering me the same annual.package which Iis running on my first tv. But after installing the second box they are denying that I dont have any sort of offer on my ID....
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V
vishr46
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VISIT CHARGE BILLED AND DEDUCTED WITHOUT CONFIRMATION

Address:Ahmedabad, Gujarat

My tata sky connection was having frequent disturbance so when called the customer care by his suggestion and guidance the reset was done and then my tata sky was completely gone and service was completely down for 4/5 days. The customer care then said thata visit needs to be arranged and i requested that as connection was down because device was reset as said by customer care person then they should arrange a free visit and they said that...
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M
megha mishra
from Bhopal, Madhya Pradesh
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wrong amt deducted

Address:Indore, Madhya Pradesh

i have recharged my tata sky account with Rs. 200/- on 03/11/2013 so my transaction shows me unsuccessful & my account didn't recharged but the amount is deducted from my bank account so i request u to plz refund my amount because now i have done my recharge again.my transaction I.D is MTR[protected]...
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Z
zebamallik
from Akhnur, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account deactivated

Address:New Delhi, Delhi

Hi All, On 27th I made mistake by calling tata sky to upgrade to tata sky hd box in rs 990 under the festive offer and i requested this to happen on 6th . The problem starts, my tata sky acct is charged with 990 the very same day and my tv has been shut down ( no tv to watch for past 6 days ) . since then I have been chasing tatasky to refund me the amount as the upgrade is suppose to happen on 6th Nov and the answer i got is that the...
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