[Resolved]  Tata Sky — HELPLINE No. ISSUE

Address:Gujarat

This complaint is regarding to tatasky helpline no.. According to my Knowledge 18......... series no.(Helpline No.) is always Tollfree no. ( No Chargeable) but TATASKY ( Company) charging for their helpline no.[protected]. And also they not mention anything on the website is it tollfree or chargeable.
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Aug 14, 2020
Complaint marked as Resolved 
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TataSky — What helpline is this

I find it herculean task to contact any helpline number of Tatasky. The associate does not pick the telephone and instead a recorded message asks to send sms message. When I sent it via sms, the reply was the telephone numbers to be contacted. Telephone is transferring tasks to Mobile message and Mobile message is transferring to land line or internet. Whatsoever, I have exhausted one full day on this account. My Mobile Number is [protected]. I will detach my consumership with Tatasky and will opt for another if don't get the response soon. I will not hesitate taking this matter to Consumer Court. Would you be kind enough to ask the company technical person to contact asap...
unreceiving signal
unreceiving signal

Tata Sky — about tata sky helpline

Dear Sir,

I have been trying to contact your customer care services since last 10 days, but the customer care center used to keep me on hold for a long time (more than 15 minutes) but cannot contact with the concern. Hence according to me you are providing a worst service to us and are cheating. please dont play with the emotions of the people, if someone are trying to contact your service provider you should immediately reply to them.
I suspect that must have happened because u called during peak hours. Try calling in non-peak hours. You may get through sooner.
Tata Sky's toll free no. is[protected].

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    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
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